I brought up Reuven Brenner’s The Force of Finance at another blog earlier this month. Chris Macrae introduced me to the book, and I ordered it from a UK retailer, who shipped it to my ofﬁce in London. (I was passing through at the time, and I always like saving a few pounds on shipping.) Soon after we both got in touch with Reuven. After bringing it up in my blog post yesterday, I dug it out and read this in his chapter on higher education:
Four monkeys were put in a room. In the center of the room, there was a tall pole with bananas suspended from the top. Whenever a monkey tried to retrieve them, however, he was hit with a shower of cold water. After several attempts yielded the same result, the monkeys stopped trying. At this stage, one of the original monkeys was removed and a new one was added. When the newcomer reached for the bananas, the other three pulled him back. After a few tries, the new monkey also got the message and stopped trying. One by one, the original monkeys were replaced, and each new monkey learned the same lesson: don’t reach for the bananas. Though the new generation of monkeys had never received the cold shower, they adhered to this behavior.
The quotation was about the institutionalization of education: that universities are too much about publishing incomprehensible, exclusionary works and organizing conferences for their self-importance than really imparting that knowledge.
Not only does it tie in with Reuven’s observations within the university system, it ﬁts with Chris’s, and it ﬁts in with a lot of the things we have been blogging about. Beyond Branding, as a book, tries to make these points which might seem way-out for some, but at least we are trying to pick up the slack of modern marketing courses.
It reminds me of the way New Zealanders uniformly attack the administration of the late Sir Robert Muldoon (1975–84), even though many of those who criticize him have no memory of the era. But, when many economics’ lecturers who could have sided with him were removed when Sir Robert lost power in 1984, when TV documentaries paint him as a villain, and when a mini-series, Fallout, is currently being rerun on network television and does the same, who questions? Whether one was alive during the Muldoon administration or not, one might be like a monkey.
Indeed, you can read the monkey behaviour here. One blogger questioned the lies he was told about the era, and the anti-Muldoon din followed, with only one or two dissenters. And there were enough bloggers to label this post a looney-left post—odd in a liberal country. But then Muldoon was not in a left-leaning party.
I enjoy this issue because it’s one situation, of many, that we should be questioning. I am not saying I have it all correct—but to not even question? Where are we, in Cuba or Honduras? John Kay thinks there are parallels with Argentina.
My recollection is that New Zealand had gas–petrol hybrid cars from around 1979 and ﬁlling stations were commonplace. That we were one of the most advanced economies around with recycling and alternative energies. Not that that is ever raised. As I wrote earlier in this blog, politicians ﬁnd it easier to admit to Satanism than Muldoonism—because Parliament is a forum of trained monkeys. And so are the mainstream media (which are all owned by foreigners, anyway—well, nearly all).
So in marketing, how many are trained to question anything beyond Kotler? How many sustainable principles are suppressed because they do not ﬁt in with the establishment?
Even in my university days, we weren’t encouraged to do the questioning till the 400 level. Perhaps I am naturally cynical, but I excelled in this. Summa cum laude and all that rot.
Institutionalization is a very bad thing, especially if we encouraged people not to question, and not to reason. We ﬁght, and have to ﬁght, this ignorance every day. It is why I got into media, and why I got into consulting. With the former, it was raising questions on an international level. With the latter, it was about helping clients raise questions on a ﬁrm-by-ﬁrm basis, maybe affecting an industry. It still is, in both cases, because my job is not done. Co-writing Beyond Branding was combining the two—questioning, in the words of Deepak Chopra, in order to break through the hypnosis of social conditioning. Posted by Jack Yan, 14:59
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