A minor McAfee bug report continues to bug, while (breaking news) Google acts professionally

I have to hand it to McAfee for their courtesy and even their tenacity, but phone calls at weekends (and then failing to call at rescheduled times) are getting ridiculous.    When I file a bug report, I like an acknowledgement that things are being worked on, and that’s great.    But considering I’ve spent […]

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A much more famous blogger found her Blogspot deleted

I didn’t know the politics of Prof Ann Althouse before tonight, but I see her blog, which is far more widely read than mine—with readership into the eight figures—also got pulled by Google-owned Blogger recently. Her experiences mirrored mine, except she had some of her readers join in the forum, which, admittedly, didn’t help things […]

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Progress at TelstraClear; not sure if you could call it that at McAfee

While I still can’t get into TelstraClear’s support site, one tech has been responding to my feedback-form messages and following up—so I don’t have the difficulty of the telephone, where I have to start from scratch with people there.    And, because Daniel Borgshammar at TelstraClear is a intelligent guy, he’s managed to get to […]

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Privacy Commissioner agrees with my 2009 thoughts: New Zealand Post breached your privacy

A Fairfax Press headline today: ‘“Large-scale breach” of privacy rules by NZ Post’. The Privacy Commissioner has found New Zealand Post breached privacy rules in a promotion in July 2009, which I thought would have been a juicy story back then.    The reporters write: The 2009 survey asked participants 57 multi-choice questions, ranging from […]

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A whinge about whinging

I’ve seen this lament on a few more places now: why bother having a comment box?    We’ve just had someone tell us at Lucire that there is no such person as Princess Catherine. Well done. We all know that technically there is no such person, if one is referring to the wife of Prince […]

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Fifty minutes to file a bug report at McAfee

Being a helpful netizen costs too much sometimes.    I found a very tiny bug in McAfee’s latest version. In Eudora, instead of ‘McAfee Anti-Spam’ in the menu bar, the latest update has caused those words to read ‘%COMPANY_NAME_NEUTRAL%Anti-Spam’.    To be a helpful netizen filing a bug report (and I am used to that […]

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Tumblr says: death to Pokémon haters

There was an interesting graphic on Tumblr today: which is an opinion. I don’t see anything wrong with it. I do not care for Pokémon, but it’s not as though it’s a reality TV show with whining contestants, the Wellywood sign, or Arial. Still, it’s not the end of the world.    The abuse that […]

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And now, another website that locks me out: TelstraClear

Apologies to Daniel at TelstraClear for getting the full story detailed below, but if I don’t recount it, I’m going to continue getting the brick wall there.    Essentially, the following email says, ‘Dear TelstraClear: please let me update my own tickets.’    Right now, and certainly since January, the company won’t let me.   […]

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The land beyond Facebook

Stowe Boyd wrote (and I re-Tumbled) the big drop in US and Canadian Facebook traffic this week: Most prominently, the United States lost nearly 6 million users, falling from 155.2 million at the start of May to 149.4 million at the end of it. This is the first time the country has lost users in […]

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Archæological evidence that QuickDraw GX existed

Here’s a glyph inside JY Integrity that never got used beyond the original publicity in the mid-1990s.    Before there was OpenType, there was QuickDraw GX, and I was part of the consortium trying to sort out the character set, along with Allan Haley and others. We were using this newfangled collaboration tool called the […]

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