Archive for December 2017


Solving my BSODs with Windows 10 Creators fall update—it’s not the usual culprits

11.12.2017

Amazingly, Microsoft Windows 10 Creators fall update arrived last week on my desktop PC, and it took all of 25 minutes to do (running a Crucial 525 Gbyte SSD). (Add an extra 35 minutes for me to put my customizations back in.) This is in contrast to the Anniversary update, which took 11 attempts over many months, including one that bricked my desktop PC and necessitated repairs back at PB Technologies.
   However, I began getting regular BSODs, with the error message ‘Driver_IRQL_not_less_or_equal’ (all in caps), saying that tcpip.sys was the system file affected. An analysis of the minidump file using Windmp revealed that the cause was netio.sys (add ‘Netio!StreamInjectRequestsToStack+239’ if you want the full line).
   There were few people with a similar issue, though I can always count on people in the industry who help—usually it’s folks like Cyrus McEnnis, whom I have known since we were in the third form at Rongotai College, or Aaron Taylor, or, in this case, Hayden Kirk of Layer3, who pointed me in the right direction (that it was either hardware or drivers).
   First up, Windows Update isn’t any help, so let’s not waste any time there.
   Secondly, Device Manager was no help, either. Getting Windows to find updated drivers doesn’t necessarily result in the latest ones being downloaded. If the file that was crashing was tcpip.sys, then it does hint at something afoot with the TCP/IP, i.e. the networking.
   I couldn’t solve it through a virus scan, since a full one would never complete before I got another BSOD. (In fact, one BSOD knocked out Avira, and it had to be reinstalled.)
   It wasn’t Nvidia Control Panel, which was a regular culprit that people pointed to. I did remove and reinstall, just to be on the safe side, but that didn’t fix the problems.
   I had used the ‘Update driver’ option in the Device Manager for my network adapter, the Realtek PCIe GBE Family Controller #2, and while it did update, it wound up on version 1.
   Without much to lose, I decided to feed in the full name of the adapter to look for drivers. Realtek’s website took me here, where I selected the Win10 Auto Installation Program.
   This installed a driver that was version 10, and last updated on December 1, 2017, according to Realtek’s website (the driver is dated October 3, 2017).
   So far I’ve been BSOD-free, and things appear to have settled down.
   If you’re interested, I filed a bug report at Bleeping Computer, and my dump files are there.
   Also remarkable is that my Lenovo laptop, which had attempted to install various Windows 10 updates for over a year, and failing each time (I estimate over 40 attempts, as usually I let it run most times I turn that laptop on; as of April 18 it was at 31 attempts). That laptop was on near-factory settings, so the fact no Windows update would work on it was ridiculous. (I’ve even seen this at shops, where display laptops have Windows update errors.)
   Again, there’s plenty of advice out there, including the removal of Avira as the antivirus program. I tried that a few times over the first 31 attempts. It made no difference.
   I am happy to report that over the weekend, the spring Creators Update actually worked, using the Update tool, and the only alteration I made to Avira was the removal of its System Speedup program.
   And as of this morning, the same computer wound up with the newer fall update.
   There haven’t been BSODs there but to me it confirms that Microsoft’s earlier updates were incredibly buggy, and after two years they’ve managed to see to them.
   I can report that the advice on the Microsoft forums didn’t work and I never needed to result to using the ISO update methods. The cure seemed to be patience and allowing multiple attempts. Since Windows 10 behaves differently each time you boot it up anyway, one of those times might have been compatible with the update patches.
   Hopefully the above helps those who have been struggling with getting their Windows 10s to update. I’d advise against attempting some of the more extreme solutions, especially if your gut or your logic tells you that you shouldn’t need to go to those lengths just to update, when easier solutions worked perfectly fine when you were on Windows XP or Windows 7.

PS., December 12: After a day without crashes post-driver-update, they returned the following day. Investigations are ongoing … I’ve updated the Bleeping Computer link page.

P.PS.: Updated a remote-access program as well as Java (which hadn’t updated despite it having been set to automatic updates). During the former, I had another BSOD as it tried to shut down various network services. Wish I wrote down what they were. However, it does point at a networking issue. Also I saw some hackers in Latvia and the Netherlands try to get in to the system and blocked their IPs. Coincidentally, they had not attempted anything yesterday, which was the day I didn’t have BSODs.

P.P.PS.: Event Viewer revealed those hackers were really going for it. Hayden says it was a ‘port exhaustion hack’, which does, logically, affect TCP/IP. I’ve replaced the remote desktop program, though Java 8 wound back on the desktop because of another program I run. The PC has stayed on since the afternoon, so hopefully that is that. It does mean a day wasted on IT—and it does seem worrying that Windows 10 Creators fall has potentially more holes by default, or somehow falls over more easily when attacked. Those attacks had always come, but they never resulted in BSODs. It was, overall, more robust in updating but it may have some other problems, if the last few days are any indication.
   The external HD was also moved to another USB port. There could be a connection to USBs, as it crashed once after my partner unplugged her phone, and on another occasion I distinctly heard the external HD activate just before a BSOD.

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Posted in design, technology, USA | No Comments »


After 10 years, it’s time to reduce Facebook sharing even more

11.12.2017


Wallula, shared via Creative Commons

The following status update was posted on my Facebook wall to some of my friends earlier tonight, though of course the links have been added here.

I realize there’s some irony in posting this on Facebook.
   Some of you will have noticed that I haven’t been updating as frequently. That’s in line with global trends: personal sharing was down 25 per cent year on year between 2015 and 2016, and 29 per cent between 2016 and 2017. After 10 years on Facebook, sometimes I feel I’ve shared enough.
   Even on my own blog, I haven’t done as much in-depth on branding, because my theories and beliefs haven’t markedly changed.
   None of ours do too much. I may have changed a handful of minds through discussions I’ve had here, and on occasion you’ve changed my mind. I’ve seen how some of you have terrible arguments, and how brilliant others are. But overall, has the past decade of exchanges really been worth that much? Some of you here are on the left of politics, and some of you on the right. I hope through dialogue you all wound up with a mutual understanding of one another. I have seen some of you come to a very healthy respect on this wall, and that was worth it. But I wonder if it is my job to be “hosting debates”. Those debates simply serve to underline that all my friends are decent people, and I’ve made good choices over the last decade on who gets to read this wall in full. None of it has changed what I thought of you, unless in those very rare examples you’ve shown yourself to be totally incapable of rational thought (and you’ve probably left in a huff anyway). It shows I’m open-minded enough to have friends from all over the world of all political persuasions, faiths, beliefs, sexual orientations, gender identities, educational levels, and socioeconomic grouping, because none of that ultimately says whether you are a decent human being or not. At the end of the day, that is the only real measure.
   If you’re reading this, then we know each other personally, and you know where this is heading. You’ll find me increasingly more at Mastodon, Hubzilla, Blogcozy, Instagram (I know, it’s owned by Facebook) and my own blog. We don’t exactly need this forum to be messaging and debating. I will continue to frequent some groups and look after some pages, including my public page here on Facebook.
   And of course I’ll continue writing, but not on a site that feeds malware to people (Facebook has bragged about this officially), tracks your preferences after opting out, tolerates sexual harassment, keeps kiddie porn and pornography online even after reports are filed, and has an absolutely appalling record of removing bots and spammers. These are all a matter of record.
   If I mess up, I trust you, as my friends, to contact me through other means and to tell me I’ve been a dick. If you agree or disagree with viewpoints, there are blog comments or other means of voicing that, or, as some of you have done on Facebook (because you, too, have probably realized the futility of engaging in comments), you can send me a message. Heck, you could even pick up the phone. And if you want to congratulate me, well, that should be easy.
   Of course it’s not a complete farewell. As long as this account stays open—and Facebook won’t let you manage pages without one—then the odd update will still wind up on this wall. I may feel strongly enough about something that it demands sharing. But, 10 years later, there are better places to be having conversations, especially as social media democratizes and users demand that they have control over their identities and how to use them.

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Posted in culture, internet, technology, USA | No Comments »


New Zealand slips to 17th in latest Good Country Index

11.12.2017


Above: Simon Anholt, giving a talk at TEDSalon Berlin.

Out today: my friend Simon Anholt’s Good Country Index, with the Netherlands taking the top spot from Sweden, which drops to sixth. New Zealand is in 17th, failing in prosperity and equality, and in cultural contribution (previously we had been 5th and 12th). On the plus side, we are doing reasonably well in health and well-being, and in science and technology. It’s a challenge for us as we aren’t keeping up with certain aspects of the game by international standards. Have a read—it’s all properly referenced and sourced.

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Posted in branding, culture, general, leadership, New Zealand, politics, Sweden | No Comments »


Stefan Engeseth’s Sharkonomics out in China with a new edition

11.12.2017

My good friend Stefan Engeseth’s Sharkonomics hit China a year ago, and it’s been so successful that the second edition is now out. It looks smarter, too, with its red cover, and I’m sure Chinese readers will get a decent taste of Stefan’s writing style, humour and thinking.
   I even hope this will pave the way for translations of his earlier works, especially Detective Marketing and One: a Consumer Revolution for Business (the latter still remains my favourite of his marketing titles).
   I’ve written a brief quote for Sharkonomics and the publisher (with some nudging from Stefan) has taken the time to make sure my Chinese name is accurately recorded, rather than a phonetic translation of my Anglo transliteration, which, of course, then wouldn’t be my name.
   Stefan’s inventive and innovative thinking might seem left-field sometimes, till some years pass and people realize he was right all along. Take, for example, Google wanting to build a high-tech neighbourhood in downtown Toronto, announced in October. Notwithstanding the hassles Google has created on its own turf in Silicon Valley, it’s the sort of project we might expect from the giant now. But would we have expected it in 2007? Probably not, except Stefan did.
   In 2007 (though he actually first floated the idea a year earlier), Stefan blogged about his idea for Google Downtown—why not make real what Google Earth does virtually? Why not shop at places that already know all your personal preferences, if that’s where things are heading? The town would have free wifi and you’d be paying for it with ‘your self’ (the space, I’m sure, was intentional). In 2008, 500 people heard his plans at a conference and laughed. The following year, he met Eric Schmidt and mentioned it to him. Eric paused and didn’t laugh—and maybe the idea sunk in.
   It’s not the first time Stefan has hatched an idea and it gained legs, from Coca-Cola delivering its product through taps to Ikea making flat-pack fashion—both have wound up being done, though the latter not quite in the way Stefan envisaged.

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Posted in business, China, marketing, Sweden | 1 Comment »


I don’t do paid blog posts here (so don’t ask)

11.12.2017

I know we all get these emails from time to time, but they still annoy me.
   If ‘Peter’ had visited this blog, he would know that every single post since 2006 has been my own, unpaid, unsponsored thoughts. Why would I change that now?
   You may say it’s a fair question, and maybe in his case it is, if I had to be generous. Peter mightn’t have had the time to analyse every entry I’ve made.
   But it’s not just this one. Medinge gets these requests, too: again, it’s not something you would have asked if you had actually visited the site, when everything on the blog has been members-only, and when the philosophy of the organization would probably tell you that we couldn’t be bought or endorse any products.
   The most ridiculous would be Beyond Branding’s blog getting these requests—when that blog hasn’t been updated since 2006. We were still receiving requests in 2017.
   I know, some of these people found us through blog directories, and there was probably an email address tied to each entry.
   However, if they haven’t the courtesy to check us out, can I really trust that they would even pay up? And if Peter were legit, these unsolicited approaches have been coloured by the ridiculous ones we receive for a blog that hasn’t been updated in 11 (and almost 12) years.

Incidentally, our commercial publications do carry paid content, and advertorials (‘native advertising’), by law, are clearly marked as such.

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Posted in business, internet, marketing | 2 Comments »


Why in 2017, joining Facebook is a bad thing

02.12.2017


Reddit, uploaded by GameAlex2005

Holly Jahangiri shared this link with me on Twitter yesterday: Facebook is asking people to upload photos of themselves to prove they’re human.
   Good luck with that, because most of the bot accounts do have profile photographs, so this won’t solve a thing.
   Of the many bots and fakes that Holly and I have reported recently, Facebook took down one of hers. They took down none of mine. Basically: Facebook isn’t too bothered by bots, or is too stupid to recognize them even when people alert them.
   Even though Facebook says, ‘Please upload a photo of yourself which clearly shows your face. It can be an older photo, and it doesn’t have to just be you on your own—so long as you’re in it. When you send us a photo, we’ll check it and then permanently delete it from our servers,’ don’t they claim that they don’t ever delete anything?
   As Design Taxi points out, this isn’t the first time Facebook has asked for our photographs as a means of identification: last month, they reported that Facebook wanted people to send nudes of themselves: ‘The system it is trying would prevent specific photos [e.g. revenge porn] ever being uploaded to Facebook, Instagram or Messenger—but you do have to privately share them with Facebook first.’
   My response below, (Links added to the following) sums up Facebook as it stands in 2017, not including these developments. I honestly can’t see why anyone would join now. If you are joining, there’s a pretty good chance you are a running bots anyway, there to join other bots, or you work for a click farm.

That is sick. Forced downloads through a malware scanner that doesn’t show up in your installed programs’ list, collection of preferences even after users have opted out, kicking out people using aliases for self-protection, allowing access to fan pages even though one is not an admin, allowing bots to overrun the system and (currently) ignoring 100 per cent of reports, lying about the number of users it can reach in any demographic and then claiming their numbers have no relation to the real-world population, and essentially covering up the fact its databases are regularly faulty (the photo method is probably part of this), I can see just how appealing Facebook is in 2017!

   As mentioned, if not for certain businesses, I’d be gone from the site—and I’m not even that bothered by all the photos I’d lose. I haven’t uploaded many for two years, and all the rest I have archived away. I have twice as many connections on Twitter; on Linkedin, around two-thirds what I have on Facebook; and about a third on Instagram. I have a small group of friends on Blogcozy. It’s not as though I’ll suddenly find myself away from social networking.

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Posted in business, internet, technology, USA | 2 Comments »


Google News won’t rank you top, even when you broke the story and have the best article

01.12.2017

Techcrunch broke the news about Bahtiyar Duysak, the German who worked for Twitter who, on analysing one of US president Donald Trump’s Tweets, considered that he had broken the website’s T&Cs, and shut it down.
   This blog post isn’t going to go in depth into the rights or wrongs of this. What it does illustrate, however, is how Google News serves up the news.
   Remember I said that Google cozies up to corporate media these days? That even as recently as five years ago, if you broke the news, you got the hits, because Google News would rank you ahead of those others who followed you and possibly took your article?
   I could only give my own example (at Lucire). But here’s another, where Techcrunch not only originated the story, its version is far superior to all those that followed. I think most of us would agree that the first and best should be ranked first. But look at the media names that appear. (One screen shot is from when I was logged in; the other when logged out. In neither case does Google rank Techcrunch at the top.)


   I’m going to repeat something I said last month: there’s a gap in the market for a website that spiders news and serves the search results in meritorious fashion. It should also have a human team that can decide, initially, which media outlets should be considered, and potentially an AI that can learn how to pick the best.
   That used to be Google News, but for years, it hasn’t been. And there are very negative consequences for the fourth estate and the societies served, including harming the incentive to create in-depth journalism.
   Who will take up the challenge of creating a proper news spidering service using real sources, and treating us all the same regardless of one’s bank balance and influence?

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Posted in business, internet, media, technology, USA | No Comments »