Archive for June 2019


‘The last USB device you connected to this computer malfunctioned’—such a simple solution for phones

30.06.2019

Over the last few years, I’ve had some USB memory sticks go bad. There was one particular type—a cheap one from the Warehouse—that failed once on Windows 10. The error was ‘The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.’ The problem was that any other USB stick of the same brand would return the same error, even non-faulty ones, from then on.
   I took them back to the Warehouse and while one of them actually was kaput, the others I alleged were faulty weren’t. The trouble was that there was no way to make Windows 10 forget the error.
   I did the usual ways you find on the internet: going to the device manager, removing the device drivers, scanning for hardware changes, etc., to no avail. Once guilty, forever guilty. There was no turning back.
   Tonight, I encountered the same error when plugging in my phone. However, the last time I had plugged it in, there were no errors, so something already was amiss. When probing more, the error was ‘Windows has stopped this device because it has reported problems. (Code 43)’, and again, every bit of advice online was useless.
   These included: restarting your PC; uninstalling the affected device driver; installing generic Android drivers (none were available at Meizu directly); checking all cables; using different USB ports. Two hours later, which included contemplating getting a Bluetooth dongle for my PC, I came across a solution that should have been obvious much earlier: reboot the phone.
   That’s all it took.
   I’m putting this here since no one else seems to have suggested this, of all the pages I read over the last few hours. It’s obvious now with hindsight, but not when you’re following well meaning advice online and trying to do it all procedurally. I knew instinctively I didn’t have to uninstall everything that was USB-related, and I’m glad I never made it that complicated for myself. Hopefully this blog post will save others two hours’ trial and error.

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Posted in technology | No Comments »


I’m still doing election campaign posters, just not what you thought

24.06.2019

If I think so little of Big Tech, why do I remain on Twitter?
   Because of some great people. Like Dan, who Tweeted:

Followed by:

   My response: ‘Awesome, I just got hired as the graphic designer!’

   I still maintain that the idea of PM Boris Johnson makes as much sense as Rabbi Mel Gibson.

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Posted in design, humour, interests, internet, politics, UK | No Comments »


The playbook used against Wikileaks

11.06.2019

Now for something actually important beyond my first world problems.
   Journalist Suzie Dawson has a fantastic piece outlining how the smear of ‘serial rapist’ is part of the playbook used against senior members of Wikileaks. Her article is well worth reading, especially in light of how the mainstream media have spun the narrative against Julian Assange. He’s not alone: two other men have had campaigns launched against them, with no substantial evidence, thereby diminishing the seriousness of what rape is.
   It is lengthy and well researched, but if you haven’t the time, at least consider the briefer post linked from here.

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Posted in culture, internet, media, politics, publishing, Sweden, UK, USA | 1 Comment »


How to lose readers: accuse them of something they don’t or wouldn’t do

11.06.2019

Here’s a sure-fire way to lose readers and cost you ad revenue.
   It seems Haymarket’s Autocar (which I have been reading in print since 1980) wasn’t pleased about people using online ad blockers, so it created a warning.
   The trouble is I don’t use ad blockers. In fact, you can see a massive advertisement underneath the warning:

In fact, that ad keeps changing, so I guess the advertiser is charged for totally useless impressions.
   Clicking ‘I’ve disabled my Ad-Blocker’ does nothing.
   I decided to click the other option, for advice on how to whitelist the ad blocker that I do not have.

I presume whatever’s in that blue box are the instructions, which are illegible.
   Autocar often talks about the difficulties behind some car infotainment interfaces, but you’d hope a publisher with a budget that far exceeds mine would get this right.
   The irony of this effort is that Autocar winds up losing ad revenue.
   I have Tweeted them, so here’s hoping this silly tech can be removed so I can help their bottom line. You do wonder about their bosses sometimes though—maybe this sort of abrasive behaviour comes from the top.

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Posted in business, internet, marketing, media, publishing, technology, UK | No Comments »


No longer a customer, Lumino still gives me reason to be wary about how they handle my private data

03.06.2019

An email sent by me on March 27 to the head office of Lumino (the dentists). Link added for readers’ reference. I’ll let you make up your own minds.

Hi Josephine:

How are you?
   I hate to bother you once more, as you had done everything you could to resolve the privacy issues I had with Goody’s subcontractor, Global Payments, last year. I was very happy with your professionalism and your actions. I am pleased to see Lumino has since gone with another provider for its loyalty programme.
   I regret having to lean on you again.
   As you know, I found it very uneasy that I allowed Lumino to have my private cellphone number and last year I made repeated requests to the Terrace branch to not contact me through it any more. I was given assurances that it would not happen again.
   I had a hygienist appointment on November 16, which I cancelled via email due to the ‘flu. I was advised that there would be an opening in March 2019, but by this point I already had in mind I would switch dentists, as each Lumino dentist I was assigned to wound up leaving the practice. Therefore, I never replied.
   On November 29, I was sent a reminder that I could book in if I clicked a link in the email. I never did.
   Imagine my surprise when this week I received an SMS from Lumino accusing me of missing an appointment (that I had never made) and that there I could be charged for it.
   This was the first I had ever heard of a March appointment. Back in November, Lumino would send email reminders (for the real appointments) so I really doubt there was anything booked.
   It was rudely worded, in my opinion, presuming the customer to be wrong.
   Call me intolerant, overly sensitive, or out of touch with modern communication techniques, but it seems the Terrace branch is incapable of following a basic request and now, it has concocted a missed appointment out of thin air.
   Besides, I was not even in Wellington on the date concerned, so there was no way I would have made an appointment for it.
   After hours spent on the 2018 privacy breach, fielding those scam calls that came [redacted as it’s something I believe to be true but cannot fully back it up without a few affidavits], receiving cellphone calls from Lumino waking me after four hours’ sleep, and getting tired of making the same request at branch level, I have to draw my relationship with Lumino to a close.
   Going to the dentist or the hygienist shouldn’t be this hard, but with Lumino on the Terrace, it’s continually stressful.
   I wonder if you could arrange to have my records transferred to Real Dentistry, 62 Rongotai Road, Kilbirnie, Wellington, then delete my details from your database. I have asked Real Dentistry to request my records from Lumino on the Terrace.

Thank you,

Yours truly,

Jack

   I never got a reply this time, but I think we know what Lumino thinks of all of this as of today. Note: I contacted Josephine from a different email address, so they do have that to counter me with. Still, I thought I was pretty clear above.

   I’ve also not received a reply from Heineken. Might have to get the Privacy Commissioner involved in this one, too.
   I know most of you won’t care, since people haven’t abandoned Facebook en masse, and Google remains the most frequented site on the web. But I honestly thought New Zealand firms were better than this.

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Posted in business, New Zealand, Wellington | No Comments »


Another milestone: 16 million page views for Autocade

02.06.2019

Looks like the viewing rate has picked up again for Autocade despite a relative lack of updates over the last six months (in no small part due to our move). Tomorrow it’ll exceed 16 million page views.
   Some of the last few entries have been about filling in gaps: the Renault Clio V is out, yet only entered into the database on May 29; the Singaporean Holden Calais (and corresponding Malaysian Opel Calais) the day after, with Autocade possibly the only website which corrects another well propagated error by Wikipedia on this car; the fifth-generation Toyota RAV4, which made its motor show appearance over a year ago; and the Nissan 180SX of 1989.
   Autocade doesn’t profess to be a complete encyclopædia, since it’s an ongoing, developing work, though it does surprise me where the gaps are sometimes. I often have the photos filed away, but wait till the mood hits. Or, in the present case, waiting till some of my reference books re-emerge as I’m still, three weeks later, living out of boxes.
   As with each million before, here’s a summary of how the traffic has developed:

March 2008: launch
April 2011: 1,000,000 (three years for first million)
March 2012: 2,000,000 (11 months for second million)
May 2013: 3,000,000 (14 months for third million)
January 2014: 4,000,000 (eight months for fourth million)
September 2014: 5,000,000 (eight months for fifth million)
May 2015: 6,000,000 (eight months for sixth million)
October 2015: 7,000,000 (five months for seventh million)
March 2016: 8,000,000 (five months for eighth million)
August 2016: 9,000,000 (five months for ninth million)
February 2017: 10,000,000 (six months for tenth million)
June 2017: 11,000,000 (four months for eleventh million)
January 2018: 12,000,000 (seven months for twelfth million)
May 2018: 13,000,000 (four months for thirteenth million)
September 2018: 14,000,000 (four months for fourteenth million)
February 2019: 15,000,000 (five months for fifteenth million)
June 2019: 16,000,000 (four months for sixteenth million)

   It’s interesting to note that Autocade has had five million more page views since June 2017; yet it took six years (three times as long) to get the site’s first five million. At the time of writing, the database has 3,813 models, an increase of just 32 since the site gained its 15 millionth page view.

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Posted in cars, internet, media, publishing | No Comments »