There go three weeks of ‘Changes saved’: another forgetful piece of software

After all these experiences, I really shouldn’t be surprised that computers and their programs are so forgetful, and the same applies to cellphones. But of course it happened again today, undoing three weeks’ work.
   I don’t know if this is hardware- or software-related, but all I ask of people who make this stuff is to not have them be so damned forgetful. My email to the developer of Muzio Player follows. This was a player I adopted after Meizu Music also proved forgetful.

Hi there:

I’ve been using Muzio Player for just under a month and have found it attractive, and, other than the issues below, very practical. It’s been a far more stable player than the default one that came with my Meizu M6 Note.
   I am on the free version, so I don’t know if this is something reserved for the Pro one.
   Last month I sent you a small feedback item about cover artwork. Meizu’s default app stores the cover JPEGs in a folder of their own, and I was able to link the hundreds that I have on my phone with your app. I was a bit disappointed that the individual songs don’t “adopt” the chosen covers, but accepted that that was how you programmed it.
   Therefore, over the last month, I decided to link each song—I have over 1,200, and I imagine around 1,000 of those do not have cover artwork embedded in the song file—individually with the album covers. It took hours each day, and I’ve spent the last three weeks almost finishing the task. I estimate I probably had about 30 left to go. Each time Muzio Player would report ‘Changes saved’ and the app was looking better and better as the majority of tracks got linked, especially when I had the player going in my car and I could see the cover artwork with the track.
   Imagine my surprise when today, Muzio Player “forgot” all the cover artwork. Three weeks of individual linking gone. Every track now shows the default musical notes, other than the handful that have artwork within the files. It seems ‘Changes saved’ didn’t mean that after all. Surely these are saved somewhere?
   I should note that I haven’t done any system clean-ups in the last 24 hours, so that is not the reason these changes have vanished. Indeed, I have done them in earlier weeks without any effect on Muzio Player.
   Is there something I can do to get them all back, save for spending another three weeks relinking everything?
   I am on version 100666008, OS 25. Your advice would be greatly appreciated.

Kind regards,

Jack

   I hope they care about their product and can tell me just where everything was saved and can be recovered from. Advice on less forgetful software would be welcome. I’d still be on Meizu Music 8·0 if it didn’t insist on self-updating to an inferior version. It’s like computer mice: they actually make something good, and because they know they cannot top it, they wind up making worse things to succeed it. At the present rate, a computer mouse in 2030 will be the size of a stapler, as they continue to shrink.


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