Jack Yan
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The Persuader

My personal blog, started in 2006. No paid posts.



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01.11.2021

Twitter responds in the “helpful” way you’d expect from Big Tech

I finally heard from Twitter regarding Lucire’s locked account:

Hello,

Thank you for your report. Your request is still pending, and in an earlier response, we’d requested more information that we need to continue the review.
   If you still need assistance, reply to this email with those details. If the issue has already been resolved, please disregard this message.
   If we don’t receive a response in a few days, this request will be closed. If that happens, or if you need support for anything else, you can always submit a new report.

Thanks,

Twitter

   There was no earlier response, and there’s nothing in the trash (at server level). It’s pretty typical: the left hand doesn’t know what the right hand’s doing.
   Since there’s no ticket system you can use to follow up with (despite a case number being assigned), all you can do on the Twitter site itself once you log back in to the locked account is to resubmit the evidence and begin at step one.
   Twitter has taken longer than Facebook now—and to think how often I (justifiably) slam Facebook on this blog.
   I can’t imagine what ‘details’ they still need. What’s the bet that a driver’s licence doesn’t qualify as a government-issued ID in the US?

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Filed under: internet, technology, USA—Jack Yan @ 10.51

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