Archive for the ‘leadership’ category


Selling Opel: what’s good for China is good for General Motors

15.02.2017


Above: The Opel Astra K: on the roster.

I’m not so sure that GM going into talks to sell Opel and Vauxhall to PSA (Peugeot–Citroën) is that big a surprise.
   We obviously hold a lot of nostalgia for these brands, and it’s only right that we perceive GM as selling its family jewels. Opel has made some great cars over the years, and Buick in China and the US, Vauxhall in the UK, and Holden in Australia rely on this division to provide it with product.
   But it wasn’t long ago that I said I foresaw the next Holden Commodore being a four-door booted model based on a Chinese Buick Regal that’s on the same platform. While I’ve been proved wrong with scoop photos and inside information from journalists in the immediate term, longer-term this doesn’t look so far-fetched, in a future where Peugeot owns Opel–Vauxhall and GM has no choice but to consider Chinese sourcing seriously.
   Therefore, GM isn’t thinking that it’s selling off the family jewels, at least the GM where Chinese partner SAIC is overwhelmingly calling the shots.
   What they are thinking is this: ‘We should be able to develop the whole lot in China.’ They weren’t nostalgic over Holden, and they won’t be thrilled with the losses at Opel. It’s willing to sacrifice it to make its own position stronger. We’ve already seen that SAIC has called it quits when it comes to British assembly at Longbridge—that’s now all done back in China.
   There’s been such a massive technology transfer from the US to China over the last few years that Europe is seen as surplus by the folks in Shanghai. They have all the platforms on which they can make products globally. They may even, rightly or wrongly, think that the remaining brands can get them into Europe, even if GM had pulled its Korean-made Chevrolets out of there.
   Holden can be used to westernize the product and the Australians have shown they can do it well.
   I’m not saying I agree with this, as a long-time Opel fan. I was looking forward to the new Commodores coming out of Rüsselsheim. The car looks the business, it’s roughly the size of the recently deleted Ford Falcon (therefore, I’m not sure why people are so upset about its size), and the majority of buyers don’t even know which set of wheels the power’s going to. I’ve got an Astra K coming in a few months at Lucire.
   What you’re going to see is GM basically being a Shanghai-run firm with China supplying global markets and the US operations kept going for their brand cachet.
   In the meantime, a hypothetical PSA-run Opel will continue with the existing plans till the end of these models’ life cycles, then China will become the manufacturing hub for numerous markets.
   SAIC already makes a load of Cadillacs, Buicks and Chevrolets for the domestic market, and they’ll want to pump them out more widely.
   They’ve also shown that they can take new GM platforms and turn them into Roewes—or old GM platforms and turn them into Baojuns.
   PSA, meanwhile, with 14 per cent controlled by Chinese firm Dongfeng, will pursue a strategy of streamlining platforms and be focused more on Europe. It could pay off as cross-town rival Renault has done well with Nissan, Mitsubishi, Samsung, Dacia and AvtoVAZ, but it won’t nearly be as secure. The two French groups have been obsessed with one another for as long as I can remember, for years spending more time rivalling each other than actually coming up with what customers wanted.
   Dongfeng may have to cough up more lolly and it could become a larger shareholder than the Peugeot family or the French government. But will it have the sort of geographical coverage that Renault has?
   That’ll be what PSA will be asking itself, knowing that it’s reasonably strong in China—but also realizing that it hasn’t been clever at creating models that can be sold globally (the current Citroën C6, DS 5LS and the DS 6 among them, sold exclusively in China). Nevertheless, there are savings to be had, though the most obvious fear is that Opel and Vauxhall will go the way of Panhard and Talbot, brands that fell into either Peugeot or Citroën’s hands over the years and become defunct at the expense of the parent companies’. Is there a desire to extend the group’s brand portfolio beyond Peugeot, Citroën, DS, the various Dongfeng lines, and the ex-Hindustan Ambassador?
   The official statement is non-committal enough and gives nothing away: ‘PSA Group and General Motors confirm they are exploring numerous strategic initiatives aiming at improving profitability and operational efficiency, including a potential acquisition of Opel Vauxhall by PSA.
   ‘There can be no assurance that an agreement will be reached.’
   In any case, we always said that SAIC was playing a long game. MG was a toe in the water. GM is the real deal.
   Controlling GM means they can do as they please, and what’s good for China is good for General Motors.

Tags: , , , , , , , , , , ,
Posted in branding, cars, China, culture, design, leadership, marketing, media, USA | No Comments »


Getting inspiration from Douglas Rushkoff

03.01.2017


John Nowak/CNN

I’ve had a 52 Insights interview with Douglas Rushkoff open in a Firefox tab for nearly half a year. It’s a fascinating piece, and I consider Douglas to be spot on with a lot of his viewpoints. I’ve revisited it from time to time and enjoyed what Douglas has had to say.
   Here are a few ideas I took from it. The italicized parts were added by me to the Medinge Group version of this post.

  • There are a lot of idealistic ventures out there, but to grow, often founders have to compromise them. It comes back to our thoughts at Medinge over a decade ago about ‘Finance is broken.’ Because of these compromises, we don’t really advance as much as we should, and some brilliant ideas from young people aren’t given the chance they deserve. This needs to change. We already have branding as a tool to help us, and we know that more authentic, socially responsible brands can cut through the clutter. When these ventures start up, brands are an important part of the equation.
  • How are governments going to fund this universal basic income if they themselves aren’t getting a decent tax take? It’s the same question that’s plagued us for decades.
  • Douglas sees ventures like Über to be the same-old: its customer really is its investor, and that’s not a new concept at all. It’s why we can’t even consider Über to be a good brand—and the tense relationships it often has with governments and the public are indications of that. It’s not, as Douglas suggests, even a driver co-op. It’s still all about making money the old-fashioned way, albeit with newer tools.
  • Worrying but true: some of the biggest companies in the world are required to grow because of their shareholders. As a result, they’re not creating sustainable revenue. ‘If you’re one of the top fifty biggest companies in the world and you’re still required to grow, that’s a real problem.’
  • Kids these days aren’t as into all this technology and social networks as we are. Thank goodness. When Facebook reports another billion have joined, you’ll know they’re BSing you and counting all the bots.
  • Many people see things as though they were created by God and accept them. Douglas gives the examples of Facebook and religion. I can add the capitalist and socialist models we have. If people believe them to be God-given, or natural, then they feel helpless about changing them. We need to wake people up and remind them these are human-made constructs—and they can be unmade by humans, and replaced with better ideas that actually work for us all.

Tags: , , , , , , , , , , , ,
Posted in business, culture, internet, leadership, politics, social responsibility, technology | No Comments »


What a great opportunity for New Zealand that lies before us

09.11.2016


Above: When I refer to Hillary in the below blog post, I mean the self-professed ‘ordinary chap’ on our $5 note.

As the results of the US presidential election came in, I didn’t sense a panic. I actually sensed a great opportunity for New Zealand.
   I’ve been critical of the obsession many of our politicians have had with the US, when they were in an excellent position to carve our own, unique path as a country. Aotearoa, with its bicultural roots and multicultural awareness, has the advantage, in theory at least, of appreciating traditional notions of Māori and what had been imported via pākehā; and on an international scale, our country has sought trading partners outside the Anglosphere, having been pushed into it by factors outside our control. The loss of the UK as an export market and the damage to New Zealand–US relations in the 1980s might have seemed anathema at the time, but they pushed this country into new relationships, which now looks prudential.
   New Zealanders are welcomed wherever we go, our passports aren’t looked down upon, and we still largely enjoy a freedom of movement and safe passage without much hindrance. And it’s a reality that the centre of the global economy has been shifting eastward over the last decade.
   We don’t need something like TPPA in order to form trading relationships with China, and when I went to India on two occasions, there was a great acceptance of the potential of a trade deal with another cricketing country. In fact, my audiences, whenever I gave a speech, were rather miffed that we hadn’t gone to them first. But we only make good negotiators when we deal with our own cultural issues successfully, for how else can we claim to understand others and then do a deal? Deal-making, regardless of what certain American politicians might tell you, comes from understanding the other side, and at our best New Zealanders are good at this. It’s why we need to confront our own racism head-on and to say: this shit needs to stop. In fact, this shit needn’t even be an issue. We’re too small a country not to be working together, and we need knowledge of all the cultures that make up Aotearoa now more than ever.
   We are frequently confronted with the need to look at our national character. Perhaps an early sign of it was in the 1970s with the Commonwealth Games in 1974; certainly I’ve noticed New Zealanders begin to find our own identity as a Pacific nation, not a post-colonial Anglosphere satellite. We’re beginning to discover our national brand. And wherever you were on the flag debate, at least that, too, forced us to consider who we are. The sense I got was that we want change, but we didn’t like the design—but certainly there’s no real fondness to be tied to Empah. Anti-Americanism over the years suggests that there’s no real desire, either, to keep importing economic ideas, corrupt governmental practices, and failed health care policies, even if certain political and economic élites seem drawn to them.
   We know where they will lead: greater divisions between rich and poor, educated and uneducated, urban and rural. Those tendencies exist but here is an ideal opportunity to nip them in the bud. History has taught us sensible solutions, more humane solutions, that at least recognize human actors, social responsibility, and kaitiaki. The younger generations have accepted these as they have grown up in a globalized world, and we can see that in their own consumer choices, where they favour responsible companies, those that have a cause. They believe in a form of global citizenship, and want to be treated as such—and those ideas are present in their politics, too. It is right for people like my friend Simon Anholt to run global polls on matters that influence us all, including the US elections, and realistically it will be our technology and the free sharing of ideas that will help with our progress as a planet. If we seek our own destiny, we at least will be able to show some leadership again—and then we’ll really have something to talk about.
   When I was in Reefton last month, the first place in New Zealand to get electricity, I noted that it was up to a bunch of mavericks who brought this newfangled technology in. New Zealand suffragettes won their battle first to secure women the vote. And another person called Hillary succeeded where no other had done so before when ‘We knocked the bastard off.’ Kiwi leadership isn’t new to us, but in recent years I held a great fear that we had lost our mettle. That did indeed spur me to run for office, among other factors, to say to people: stop listening to foreign companies and foreign-owned media who don’t have New Zealand interests at heart. New Zealand has been filled with people who call themselves ordinary but it’s always been those—like Sir Ed—who have shown real leadership, not some political lobbying group in another hemisphere. But you can only be great without following, and it’s high time we stopped following divided nations and recognized that we already have the right stuff—and by that I mean our smarts, our innovation, and our independently minded way of thinking.

Tags: , , , , , , , , , , , , , , , , , , , , , , ,
Posted in branding, business, China, culture, globalization, leadership, New Zealand, politics, social responsibility, USA | No Comments »


Where’s Bojo? He’s been outmanœuvred by David Cameron

27.06.2016


BBC

Some of those Guardian readers are smart. Unlike the comments’ section on certain New Zealand newspaper websites, or on YouTube, it was a pleasure to read this one about Brexit on the left-leaning British newspaper’s site. If you’ve hashtagged #whereisboris or wondered why Boris Johnson and Michael Gove looked so downbeat in their moment of “victory”, this might just put it all in context. David Cameron has outmanœuvred them both, and Iain Duncan Smith, with a master-stroke that John Major wasn’t able to do to his Eurosceptic ‘bastards’.
   ‘Teebs’ wrote the day after the PM’s announcement in the wake of the referendum results:

If Boris Johnson looked downbeat yesterday, that is because he realises that he has lost.
   Perhaps many Brexiters do not realise it yet, but they have actually lost, and it is all down to one man: David Cameron.
   With one fell swoop yesterday at 9:15 am, Cameron effectively annulled the referendum result, and simultaneously destroyed the political careers of Boris Johnson, Michael Gove and leading Brexiters who cost him so much anguish, not to mention his premiership.
   How?
   Throughout the campaign, Cameron had repeatedly said that a vote for leave would lead to triggering Article 50 straight away. Whether implicitly or explicitly, the image was clear: he would be giving that notice under Article 50 the morning after a vote to leave. Whether that was scaremongering or not is a bit moot now but, in the midst of the sentimental nautical references of his speech yesterday, he quietly abandoned that position and handed the responsibility over to his successor.
   And as the day wore on, the enormity of that step started to sink in: the markets, Sterling, Scotland, the Irish border, the Gibraltar border, the frontier at Calais, the need to continue compliance with all EU regulations for a free market, re-issuing passports, Brits abroad, EU citizens in Britain, the mountain of [legislation] to be torn up and rewritten … the list grew and grew.
   The referendum result is not binding. It is advisory. Parliament is not bound to commit itself in that same direction.
   The Conservative party election that Cameron triggered will now have one question looming over it: will you, if elected as party leader, trigger the notice under Article 50?
   Who will want to have the responsibility of all those ramifications and consequences on his/her head and shoulders?
   Boris Johnson knew this yesterday, when he emerged subdued from his home and was even more subdued at the press conference. He has been out-man[oe]uvered and check-mated.
   If he runs for leadership of the party, and then fails to follow through on triggering Article 50, then he is finished. If he does not run and effectively abandons the field, then he is finished. If he runs, wins and pulls the UK out of the EU, then it will all be over—Scotland will break away, there will be upheaval in Ireland, a recession … broken trade agreements. Then he is also finished. Boris Johnson knows all of this. When he acts like the dumb blond it is just that: an act.
   The Brexit leaders now have a result that they cannot use. For them, leadership of the Tory party has become a poison chalice.
   When Boris Johnson said there was no need to trigger Article 50 straight away, what he really meant to say was “never”. When Michael Gove went on and on about “informal negotiations” … why? [W]hy not the formal ones straight away? … he also meant not triggering the formal departure. They both know what a formal demarche would mean: an irreversible step that neither of them is prepared to take.
   All that remains is for someone to have the guts to stand up and say that Brexit is unachievable in reality without an enormous amount of pain and destruction, that cannot be borne. And David Cameron has put the onus of making that statement on the heads of the people who led the Brexit campaign.

   Incidentally, we would be naïve if we thought such forces were absent from our country, because the conditions already exist.
   For those who do not know what I am on about, my good friend Patrick Harris explains it in the simplest terms I know.

Tags: , , , , , , , , , ,
Posted in leadership, media, politics, UK | No Comments »


RIP Martin Crowe

03.03.2016

Martin Crowe was not only our greatest batsman, but a gentleman and all-round decent bloke. I remember him as a honourable, nice guy, and soulmate to Lorraine, and it was a privilege to spend time with them both back in 2013. Back then, we had thought the worst was behind him; I am deeply sorry to learn that that was not the case. RIP Martin, your legend will live on.

Tags: , , , , ,
Posted in culture, leadership, New Zealand, Wellington | 1 Comment »


When mistrust brings us together

13.11.2015

I can be staunch on IP protection in a lot of cases—but in the case of Martin Shkreli of Turing Pharmaceuticals AG hiking the price of an Aids drug from $13·50 to $750 per pill, not so much (for obvious reasons). If you’re in pharmaceuticals, then there has to be some element of wanting to benefit enough of humankind so that they can be, well, alive to better society—or, if you want to be monetarist about it, so they can consume more products and services. Whichever side of politics you’re on, productive people are a good thing for everyone except the arms’ industry. Yet the pharmaceutical industry is the one that’s trying to patent natural ingredients and phenomena—and that’s a step too far. It was something we were taught at law school that could not happen—how can a corporation own nature?—so for the industry to challenge both that jurisprudence smacks of greed. If you didn’t originate it, you shouldn’t be able to own it. Even if it could be protected, nature has been around long enough for that protection to have lapsed. Patenting genes? Please.
   Sure, everyone has the right to make a buck from intellectual endeavours, but their track record needs to be a lot cleaner. Why was there so much opposition to TPPA et al? Because there had been far too many cases of corporations taking the piss when it came to basic rights and established laws, and governments haven’t upped their game sufficiently. I love the idea of global trade, the notion “we’re all in this together”, but not at the expense of the welfare of fellow human beings. Simply, I give a shit. Hiking the price of something that costs $13·50 to $750 is laziness at the very least—let’s profit without lifting a finger—and being a douchebag at the worst. And I don’t believe we should reward either of these things.
   I have a friend who is against vaccinations—not a position I agree with—but his rationale boils down to his mistrust of Big Pharma. And why should he trust them, with these among their worst cases? (As far as I know, he doesn’t oppose other forms of IP protection.) Somewhere, there’s something that kicks off various positions, and corporate misbehaviour must fuel plenty.
   Meanwhile, here’s Martin Shkreli’s point of view, where he doesn’t see his actions as wrongful, as told on Tinder, and as told by Yahoo. His view is that Turing isn’t making a profit and he needs to find ways where it does. He has a duty to his shareholders. It seems incredibly short-term—one would hope that innovation is what turns around a pharmaceuticals’ business—and we come back to the notion that it all feels a bit lazy.

A version of this post originally appeared on my Tumblog.

Tags: , , , , , , , , , , , , , ,
Posted in business, leadership, social responsibility, USA | 1 Comment »


Slides and a podcast: my MMBA 505 lecture and Access Granted, episode 45

23.04.2015

As promised to the MMBA 505 class at Victoria University of Wellington last night, here are my slides. My thanks to Dr Kala Retna for inviting me along as the guest speaker. To the students: thank you for attending at such a late hour. MBAs are hard work.
   I just realized I used to have a whole page of downloadable slides, which I believe we removed when we redid the site for the 2013 Wellington mayoral election. It might be time to reinstate the page with the presentations I’ve been doing here and abroad.
   Thoughts on Leadership is probably self-explanatory as a title, with my main five points being:

1. Be the first.
2. Prove something can be done when conventional wisdom says it can’t be.
3. Change the world for the better.
4. Break glass ceilings wherever you can find them.
5. Find the people who understand your vision.

The first four tend to be the “rules” that have guided me, while the fifth is one I had to learn the hard way some years ago, and can retitled: ‘Find the people who understand your vision and don’t get suckered by those who spout buzzwords.’ As a firm we tend to be a bit more of a closed shop than we used to be, and like any other, we get our share of fakes trying to ride off our coat-tails. Lucire seems to attract quite a few, in particular, which is what the fifth point addresses in some part.
   For a bit of levity after the academic stuff, there’s always this great podcast by Mike Riversdale and Raj Khushal, published today with me as their guest, as part of their ongoing Access Granted series. Only a little bit has been cut for commercial sensitivity, and the rest is a bit of light-hearted banter—the sort you’d have between mates, and I have known Mike and Raj for many years—with no hair-pulling.

Tags: , , , , , , , , , , , , , , , , , , , ,
Posted in business, humour, internet, leadership, media, New Zealand, technology, Wellington | No Comments »


Read the report: Deloitte actually doesn’t blame migrants for increased corruption

26.03.2015

Deloitte has published a report on the increasing corruption in Australia and New Zealand, which Fairfax’s Stuff website reported on today.
   Its opening paragraph: ‘An increase in bribery and corruption tarnishing New Zealand’s ethical image may be due to an influx of migrants from countries where such practices are normal.’
   The problem: I’m struggling to find any such link in Deloitte’s report.
   The article paraphrases Deloitte’s Ian Tuke perhaps to justify that opening paragraph: ‘Tuke said one working theory explaining the rise was the influx of migrants from countries such as China, which are in the red zone on Transparency International’s index of perceived corruption,’ but otherwise, the report makes no such connection.
   The real culprit, based on my own reading of the report, is the lack of knowledge by Australians and New Zealanders over what is acceptable under our laws.
   Yet again I see the Chinese become a far bigger target of blame than the source suggests, when we should be cleaning our own doorstep first.
   The Deloitte report acknowledges that there is indeed a high level of corruption in China, Indonesia, India and other countries, making this a big warning for those of us who choose to extend our businesses there. It’s not migration to New Zealand that’s an issue: it’s our choosing to go into these countries with our own operations.
   It would be foolhardy, however, for an article in the business section to tell Kiwis to stop exporting.
   But equally foolhardy is shifting the blame for a problem that New Zealand really needs to tackle—and which we are more than capable of tackling.
   The fact is: if we Kiwis were so clean, we’d uphold our own standards, regardless of what foreign practices were. Our political leaders also wouldn’t confuse the issue with, say, what happened at Oravida.
   When faced with a choice of paying a kickback or not in the mid-2000s when dealing in eastern Europe, our people chose to stay clean—and we lost a lot of money in the process.
   To me they did the right thing, and I credit less my own intervention and more the culture we had instilled.
   Hong Kong cleaned up its act in the 1970s with the ICAC, and I have said for decades (since the Labour asset sales of the 1980s) that New Zealand would do well in following such an example. Why haven’t we?
   Perhaps if we stopped shifting the blame and followed the recommendations in the Deloitte report, including shifting corporate cultures and instigating more rigorous checks, we can restore our top ranking in those Transparency International reports. But this has to be our choice, not a case where we are blaming migrants, for which there is little support in this very reasonable report.

Tags: , , , , , , , , , , , , , , , ,
Posted in business, China, culture, Hong Kong, India, leadership, media, New Zealand, publishing | No Comments »


Little Big Man was antiestablishment, as is big man Little: straight talk is what Labour needs

28.11.2014

The Hon Andrew Little MP has had a good first week as Leader of the Opposition. Some are saying what a breath of fresh air this straight-shooter is.
   He’s been an MP for three years. And in the context of Labour, which has factions within, that’s a good thing. A guy who isn’t tainted by the system, of favouring one lot over another, or of having got into the role by playing games.
   He’s also learned not to pick fights that are a waste of time. While some on the left would have attempted to drag on the PM’s latest gaffes over Inspector General of Intelligence and Security Cheryl Gwyn’s findings, Little is looking like a leader by saying: ‘It’s time to say game over, John. Front up, admit the truth, tell New Zealanders. Say sorry and we’ll all move on.’
   He even acknowledges that once upon a time, the Prime Minister ‘was once a reasonably straight shooter but no longer.’
   That outsider’s perspective that Mr Little has is going to stand Labour well, and already New Zealanders are seeing that it won’t be “politics as usual”.
   Same-again politicians, as both left and right have seen, can be very dangerous to our system, with their tendency to be more and more disconnected from everyday voters.
   Labour might have its first pragmatic leader in years. That début address made good watching, and this is a guy who claims public speaking is his weak suit.

Tags: , , , , , , , , , ,
Posted in leadership, New Zealand, politics, Wellington | No Comments »


The descent of social media as a debating tool

17.10.2014

Jo Komisarczuk referred, on Twitter, this piece by Rory Cellan-Jones. The title, ‘Twitter and the poisoning of online debate’, gives you a good indication of the topic, and it centres around an incident dubbed ‘Gamergate’. While I haven’t followed the Gamergate controversy, I am told that it centres around sexism and misogyny in the gaming industry, to the point where, in Jo’s words, ‘women are now scared to talk about it publicly’. Cellan-Jones refers to Twitter attacks on women, including threats of rape, and:

And for weeks now women in the video games industry have been under attack. There have been death threats, “doxing”—publishing personal information online—and all manner of insults directed at women who have expressed views about gaming deemed unacceptable by some gamers.

   It’s disgraceful, though sadly not altogether surprising, that this sort of misogyny carries on in the 21st century—but when the gender gap has not closed and the way women are portrayed in media is still generally slanted against them, it reminds all of us that there is a great deal of work to do in treating everyone fairly and respectfully.
   Twitter, however, isn’t helping.

For a long while, Twitter was different, a place where people were who they said they were and were aware that a tweet was a public statement for which you could be called to account. Now though, a rash of spam and so-called sockpuppet accounts have started to poison this well too. High profile users under assault from such accounts find that they block them, only for new ones to pop up instantly.

   I Facebooked earlier today (ironically, despite my saying I was decreasing my interaction on the service last night): ‘Like so many other technologies (e.g. email) it starts off with new, optimistic early adopters. Then the low-lifes, spammers and bots start coming in.’ You could also add one politician’s wife whose sole intent on Twitter was to launch attacks.
   I saw a lot of trolling in the 2013 campaign but none in 2010, and put it down to mere politics, but to be reminded by Cellan-Jones that this happens to people who aren’t putting themselves out there to be elected is disappointing. Those of us who seek public office should, by the very act of running, expect it, but I never had threats of harm directed at me. If we’ve descended into this, having to field personal attacks and threats, then what is the point of some of these services? These aren’t even conflicting opinions, in the cases I observed last year, but people out there for the sake of shit-stirring, to be reactive—it is effectively pointless. Does this not discourage everyday people from putting themselves out there, at a time when we keep saying we want our representatives, be they political, social or commercial, to be folks who are in touch with us?
   You can see these same arguments apply to the blogosphere and Nicky Hager’s point that attacks on private citizens dissuades others from standing for public office. You can take similar arguments into other areas: if you make a position so unsavoury, then we miss out on good people who could become great leaders.
   We can’t expect people to keep migrating to new services where the trendy, friendly early adopters reside, since they never have the reach. Restricting freedom of speech goes against some of our basic values. Making your account private to only a handful means creating a bubble, and that doesn’t serve you. Confucius might say that education and self-regulation are the key, but that could depend on whether netizens want to be on these social networks to speak out against this negative behaviour in the meantime.
   We might say there is nothing new under the sun, and these latest incidents simply expose behaviours that were prevalent for years. Even if that were the case, it’s not too late to change things. We’d all prefer a level of civilized debate and a decent exchange of views—and it may be up to everyday people to simply ignore the attackers and trolls, and not give them the satisfaction of knowing that got to someone. If it gets to a point where a crime is committed (e.g. a threat of harm is made), then the authorities should be involved. As to the victims, we should convey our support to them.
   Or is there yet another way?

Tags: , , , , , , , , ,
Posted in culture, internet, leadership, politics, technology | No Comments »