Archive for the ‘USA’ category


I found a new search engine (after Google signed me up to another mystery service)

16.08.2010

I’ve a bit more reason to moan about Google of late, after a few more dodgy happenings on the site.
   But before I do, some good news: I found a very good search engine. And it’s not Bing.
   Ironically, one of the alternatives to Google search that I liked was Yahoo!, but even that company now has switched to Bing. However, it still has some search tools that others can tap in to.
   From what I know, Duck Duck Go (or, to use the site’s own convention, DuckDuckGo) takes some of those data and supplements its own. It’s surprisingly comprehensive and accurate—something I could not call Cuil, which once saw itself as a Google-killer.
   I got a similar feeling in 1998 when I ïŹrst saw Google. ‘Wow, this is much better than AltaVista!’ Now with Google doing more evil, DuckDuckGo is a breath of fresh air. None of that ‘supplemental index’ BS, either. It also promises that it won’t store your private information. That, too, feels revolutionary in 2010.
   I liked Google better, too, when it just delivered good services, and didn’t bother with who I am or tried to pretend it was a social network.
   Here’s the real kicker: the founder of DuckDuckGo, Gabriel Weinberg, emailed me after I sent in a compliment. I remember when either Jerry or David did that back in 1994 or thereabouts on Yahoo!. You’ll be lucky to get that now.

Now, as promised, Google-dissing time.
   You’d think I’d have got most of it out of my system earlier this year with the privacy flaws I discovered around the time of the Google Buzz dĂ©bĂącle.
   But you’d also think that Google would have learned from that mistake. Apparently not.
   First up, here’s a screen shot of my old Google profile. I had deleted it once post-Buzz, but reinstated it because, ironically, it was the only way to remove Buzz. (Deleting my profile did not, as Google would have you believe, remove Buzz when the service was forced on me back in February.)
   I found an option in my profile (which had not been there prior to February) that claimed to prevent my name being found, if I unchecked it. It also said that by unchecking that option, one could not use Buzz and Latitude.
   I should also point out that I do not have a Gmail account.

I don’t know what that says to you, but I would have thought that that meant I would never get Buzz.
   Wrong.

   What part of ensuring that my name could not be found did Google not understand? What other US laws has it violated this time?
   It’s pretty rich for a company that did not have, the last time I looked, a privacy policy for Buzz.
   So, I went and deleted my profile again. This time, it did kill Buzz, though I still have 777 connections in my Social Search. How does it know, if I am no longer supplying data for that?

I also really don’t want to know the 285 friends-of-friends’ searching habits and Tweets. (It still insists I have four blogs with them—the actual number is zero. I wouldn’t trust Google to be able to do arithmetic correctly.)
   But here’s one big down side to not having a Google profile. Google suggests you can be contacted through the company by not signing up to a profile with them! In your Google account, there is now this:

You can’t have that box unchecked without creating a Google profile. What sort of a con is that?
   Some of you may remember when I whinged about Google saying I was signed up to a bunch of services I never knew about. Google goes one better now: it preempts new services and forces them into your account:

You are now a member of something that hasn’t even been invented yet! This is probably how, after all, it got all those Buzz users earlier this year. Google has “pre-consent”!
   Clicking on ‘New Service’ results in a 404. I don’t know what game Google is playing, but something is rotten in Mountain View.
   I can moan all I want, but I have acted and have drafted a letter asking Google to remove the unwanted services from my account. I would delete the whole account, but for a couple of services where colleagues have asked me to set things up (notably Analytics for the Medinge Group website—contrary to Google’s own claims, I cannot remove myself as an administrator).
   So why whinge? Hopefully it’ll have you checking your own Google accounts to make sure there aren’t unwanted things there.

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Posted in USA, internet, technology | 4 Comments »


Making free wifi pay—at no cost to ratepayers

16.08.2010

Victoria Street billboard backs Jack

With the first billboard going up in town, I’ve been asked about whether my free wifi programme will cost ratepayers.
   In a word, no. The wifi programme will be supported by selling the space on the home page.
   Upkeep of such a service, and I am looking at several alternatives, is in the low five figures, though considering the benefits to Wellington’s GDP is measured in the millions, it’s a sound investment.
   Where it could wind up costing Council is in the expansion of such a network. However, there are low-cost ways of doing that. The high figure is NZ$250,000 to roll it out to different areas, but lower figures have been proposed.
   I would like to roll out free wifi to more than the central city, targeting neighbourhoods that could benefit from the educational uses of the internet. Newtown and Johnsonville seem to be communities that could benefit most greatly.
   I’d do this after the central city programme was successful and I think the figures will support my intentionally conservative estimates. There will be rates’ gains to Wellington City thanks to productivity, improved businesses, and new businesses. If all indicators look good, then the rollout will continue to cost ratepayers the grand sum of zero dollars.
   There are other ways, too, to make free wifi pay. Last week, two of my supporters sent me an article on Starbucks’ plans to capitalize on its free wifi service.
   In Starbucks’ case, it’s launching a network that has premium content in news, entertainment, wellness, business and careers, and ‘My Neighborhood’.
   No money is changing hands: instead, the companies, such as Apple, are paying Starbucks for the opportunity to get new business.
   And if Starbucks can do it, why can’t Wellington City? The idea of opening up the home page to advertisers (incidentally, there is already interest, and we haven’t even launched) is the same principle, albeit in a limited way. Expanding it during year one to include premium content from Kiwi creatives can only be a good thing for how we see our city.

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Posted in New Zealand, USA, Wellington, business, internet, marketing, media, politics, publishing, technology | 4 Comments »


It’s ‘Chevy’—even President Obama says so

19.07.2010

Dear Chevrolet: even your own nation’s president calls the brand ‘Chevy’:

You might want to rethink that memo.

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Posted in TV, USA, branding, cars, culture, media | No Comments »


My strange Google Dashboard entries

19.07.2010

Google Dashboard continues to show some strange entries, months after I cancelled all my blogs and Adsense accounts, and severed my ties with many other Google products.
   I’d advise others to take a look at theirs and make sure they aren’t on services that they never signed up for. This went well beyond Google Wave and the privacy dĂ©bĂącles of early 2010.
   Here’s a relatively new entry on my Google Dashboard (left). After confirming that my Adsense account was shut, it insists I still have an account to one of the most poorly conceived ad programmes I have ever encountered. In fact, it says I have two products with it, which is news to me. I never applied more than once and that was for this blog, back in March 2009.
   On January 14, 2010, Google wrote to me in an email: ‘Thank you for taking the time to write to us. As per your request, we have permanently closed your AdSense account.’
   According to this new entry on the Dashboard, you haven’t—and Adsense remains among my Google products in ‘My Account’. I thought something was fishy when I first noticed that it did not drop back to ‘Try something new’ in January.
   Giving Google the benefit of the doubt, I signed in to my non-existent Adsense account and received this message:

I’d love to know what that application is and under what address I used, but, as I said, I believe this is a complete work of fiction, like Google claiming to support free speech or the presumption of innocence. I know for a fact that that’s bogus.
   At left is the other one, which probably turned me more anti-Google than anything else. Blogger. I no longer have any blogs on the service, and logging in to my old Blogger Dashboard confirms this. Well, they aren’t too good at mathematics down in Mountain View, because 0 equals 4 there. Surely it doesn’t take months for the Blogger count on the Google Dashboard to catch up? They are owned by the same company, after all.
   Finally, in the ‘No s***, Sherlock’ file is this one at left. There had better be no contacts in Talk, considering I never signed up to this service (oh, it appears in ‘My Products’, too).
   Do pop in to your Google account if you have one, and just cast a cursory glance down the page. Head in to your Dashboard to see what data Google holds. Hopefully you won’t have as many weird entries as I do.

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Replacing a social network near you: real life

19.07.2010

As news emerges that teenagers have spent less time on Facebook, and there are more profiles getting closed on the social network, Sony has released its newest trailer for The Social Network.

After 9-11, it’s time to tell the “other” story of the ’noughties. And if Facebook is the topic of a Hollywood ïŹlm, then this could mean it has jumped the shark.
   What’s next? A new social network where privacy is respected? Or, something more radical?
   Modern kids in the first and second world might want that newfangled “real life” next, because to them, the internet is ubiquitous, not special. So why not balance what was once a novelty to us with what we once found to be normal? As we once said: try it now, do it more, things you’ve never done before. The mainstreaming of extreme sports, if you will, simplified to basic exercise and enjoying the outdoors. It almost seems new.
   Simplicity seems to be “in” in so many facets of life, whether it’s a netbook without bells and whistles, or the old-shape Audi A4 with SEAT Exeo badging. Somewhere along the line, practicality finally found its place ahead of wank. It can happen in some economic recessions.
   Real life: more valuable to the teenagers of the 2010s than we thought. It’s back in vogue.

PS.: Thanks to Stefan Engeseth for inspiring part of this post.—JY

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Let the Outrageous Fortune come

15.06.2010

Almost any New Zealander will recognize this image: a cast photograph from the long-running TV series Outrageous Fortune.

   When I first heard of this show from Antonia Prebble, before she started filming, I have to admit I didn’t think the premise would see it last five years (and counting). But for New Zealand television and the folks this show employs, I am glad it has.
   Like all good shows (Life on Mars, State of Play, Cracker)—and a few bad ones (Pop Idol)—it was eyed up for a remake.
   The British, who have never been that great at remaking shows usually (remember the Russ Abbot sitcom Married for Life, based on Married with Children? Or the remake of Who’s the Boss?, called The Upper Hand?), decided it would see how well West Auckland transplanted to London. Cue Amanda Redman instead of Robyn Malcolm, and a rebrand to Honest for ITV:

   No, it didn’t work. According to some expat Kiwis whose comments I read, the pilot was virtually a shot-by-shot remake that added nothing to the original. I do not know about the remainder of the series, but the fact that it was not renewed by ITV says something.
   The Americans, who have never been that great at remaking shows usually (Sanford & Son, Life on Mars, Coupling, Cosby, Ugly Betty, Three’s a Crowd, Eleventh Hour, Too Close for Comfort, The Office, Viva Laughlin, Kath & Kim, Payne, Amanda’s, The Prisoner, In Treatment, Worst Week, All in the Family, State of Play, etc.; Shameless and Gavin & Stacey are on the cards), decided to give this a shot. Getting in the chap who made Veronica Mars and Catherine O’Hara (the Home Alone Mum, after Rene Russo turned it down), Cheryl West became Jackie West and the show was renamed Good Behavior.

Only the pilot was made. I never saw it, but indications were that it was not good.
   Still, you have to admire the Americans for not giving up. The show’s been retooled, Virginia Madsen and David James Elliott (whom I know you ladies like) have been hired, and, as Scoundrels, it dĂ©buts on ABC on June 20. A series has been commissioned.

   The publicity touts this as an ‘original’ ABC series (yeah, right), but I actually hope it goes well for them. Why? Because the Kiwis who created Outrageous Fortune, I believe, will earn royalties on each episode. We might pooh-pooh it because we are purists, but I’d rather the money flowed inwards. While we haven’t exactly exported Kiwi culture in a Flight of the Conchords way—because the show has been Americanized—I’d still rather a decent Kiwi concept got there and, in its small way, reverse the tide of the reality TV junk that so often comes westward across the Pacific.
   Like Scorsese’s The Departed, a remake that sparked interest in the original Infernal Affairs (無間道), we might see Americans track down the original Outrageous Fortune on DVD. That, too, can only be a good thing.

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Posted in New Zealand, TV, UK, USA, business, culture, humour | No Comments »


Chevrolet doesn’t understand branding

11.06.2010

After the chaps at Autocar began following me on Twitter yesterday—after all, I had been reading the magazine since it was part of the Ministry of Magazines, in the post-Iliffe days—I noticed a Tweet about Chevrolet asking its dealers to not refer to the brand as Chevy.
   What?
   According to Autocar:

A leaked GM memo revealed: “We’d ask that whether you’re talking to a dealer, reviewing dealer advertising, or speaking with friends and family, that you communicate our brand as Chevrolet moving forward.
   â€œWhen you look at the most recognised brands throughout the world, such as Coke or Apple for instance, one of the things they all focus on is the consistency of their branding. Why is this consistency so important? The more consistent a brand becomes, the more prominent and recognizable it is with the consumer.”
   The document was signed by Alan Batey, vice president for Chevrolet sales and service, and Jim Campbell, the GM division’s vice president for marketing.

Bad example there, Alan and Jim.
   Coke is to Chevy as Coca-Cola is to Chevrolet.
   And no one ever complains of Coke being inconsistent.
   This is the sort of daft thinking that makes any of us brand professional shudder: total amateurs talking about branding—out of their rear ends.
   It’s this lack of awareness of what branding is, inter alia, that started GM down its slippery path—with only a brief reprieve when Bob Lutz, aware of what GM’s brands stood for, was around.
   By demanding that Chevrolet people not refer to the brand as Chevy does the exact opposite to what brand experts and marketers recommend today: to be one with the consumer.
   I can understand if Chevy was a very negative word, but it isn’t. It’s an endearing word and it does not create inconsistency with the full Chevrolet word. It complements it, connects the brand to the audience, and, perhaps most importantly for GM, builds on the brand’s heritage.
   After all, Chevrolet itself has encouraged the use of the Chevy name for decades in its own advertising—including during its heyday. Omitting the use of Chevy instantly cuts many Chevrolet connections to its stronger past. And that’s a past that can be used for internal brand-building and loyalty.
   There was even, formally, a Chevy model in the 1960s—the line that later became the Nova. The Chevy II nameplate even continued in GM in Argentina in the 1970s.
   The Chevy diminutive is used in many countries where the brand is sold, including South Africa, where it was once as local as braaivleis, rugby and sunny skies.
   Maybe GM can’t afford the same branding advice it used to—in which case it might be better to shut up than issue memoranda that can be ridiculed so easily.
   Or get Bob Lutz back again. One month after retirement, and the natives have lost direction again, Bob.

PS.: From Robin Capper on Twitter, who sums this blog post up in 140 characters or fewer: ‘Poor Don McLean: “Drove my Chevrolet to the levee, but the levee was dry” just doesn’t work’.—JY

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Posted in USA, branding, business, cars, culture, marketing | 1 Comment »


Volvo Cars, a unit of Zhejiang Geely Holding Group Co.

31.03.2010

I haven’t missed the sale of Volvo to Geely, but it wasn’t as momentous as the rebirth of Saab. We knew the deal was coming and the rest were formalities.
   The company has said there will be no Geelys badged as Volvos and vice versa. It recognizes the Volvo brand is too valuable to tinker with—something Ford did, too, even if it starved the company of smaller models that could have helped kept its market share strong in Sweden.
   Important for Geely is the innovative technology that Volvo possesses that could make the younger company a world-class player. It’s common knowledge that Volvo provided Ford with some of its better present platforms, and that as a centre of excellence, it worked on safety systems for all Ford units.
   Geely gets access to the lot, which improves its own product—while arguably helping Volvo realize economies of scale in the Red Chinese market. It only sells a seventh of what Audi does in the growing market, and Geely could instantly help improve that.
   The deal makes sense. One only needs to take a look at how quickly Geely has grown in China—without pirating others’ designs—to know that it’s not in the business of asset-stripping or ripping off its Swedish unit. Of the Chinese firms, it’s operated far more ethically than, say, BYD, with its too-close-to-Toyota designs.
   And will we see Geely outside China? You bet we will—but only when the cars are up to snuff. If Ford can build a Taurus on a Volvo S80 platform, then look out for world-class small- to mid-sized Geelys hitting international markets on future Volvo ones.

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Posted in China, Sweden, USA, branding, business, cars, design, marketing | No Comments »


A tribute to Mission: Impossible’s nice guy

19.03.2010

Maybe I plain did not watch the news on the 15th—goodness knows what I was doing to have missed that Peter Graves, best known for his portrayal of Jim Phelps in Mission: Impossible, passed away, after suffering a heart attack. Today would have been his 84th birthday.
   I am a huge fan of Mission: Impossible, and no, I do not mean the Tom Cruise movies. I recalled that Mr Graves himself was not a fan of the first one and was incredibly diplomatic about it, as men of his generation were.
   Graves might not have been the best actor in the ensemble cast (I would give that honour to the late Greg Morris) but what always impressed me was what I knew of his off-screen life. You never heard anything bad about this guy, not even when there were disputes on the set of Mission: Impossible. He had strong values and ethics, a passion for acting (which he continued to do well into his 80s), and was one of the few Hollywood stars who led a normal family life. He married his college sweetheart, Joan, in 1950, and they stuck together for the last 60 years, with three children and six grandchildren.
   It’s little wonder Graves found work throughout his career. I’m sure he would have been a great and dependable guy to work with. RIP, and, ‘Good luck, Jim.’
   Other cast members who have passed on include Greg Morris and, at a very young age, Tony Hamilton.

Thanks to Demian Rosenblatt for sharing the news.

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Posted in TV, USA, interests | No Comments »


The rise of the city brand

17.03.2010

I don’t have the other writers’ permission to show their side of this Facebook dialogue, but we had been chatting about growing the creative clusters here in Wellington as one of my mayoral policies.
   I wrote:

Mostly by focusing on growing creative clusters and taking a bigger slice of the cake. So it is not from technocratic ideas or the notion that we are liberating more of the economy, but by growing entrepreneurship. The city will take the most socially responsible, entrepreneurial start-ups and act as an agent to grow them (with an agreement that they remain in Wellington, of course) and create the capital flows to get them funded. I realize there is Grow Wellington already, but their ambit will be shifted.
   So, it’s economic growth from the bottom–up.

Then (italics added for this post):

The clusters have naturally formed but they can get so much stronger. If the city is being them, then there is no reason Wellington cannot become internationally known for them. I think in this last week I have shown that borders mean very little to me, and anyone who wants to be mayor in the 2010s needs to have a similar mindset. We are not competing just for national resources, but global ones; and by being part of the global community, we might start bridging more communities and getting some greater global understanding. The nation–state as it was understood in the 20th century is dying as a concept, and governments have only themselves to blame. Things are shifting to the individual–community level, and you are right, real things happen when it is people acting at the coal face. Those who distance themselves will not be equipped for this century.

   I wish I could claim I had some vision of the death of the nation–state years ago, but I hadn’t. It was something that dawned on me fairly recently, given the scepticism many people (not just in New Zealand) are having toward their national governments. There are many factors, from governmental misbehaviour to the simple fact of a very divergent population, but very importantly we have the rise of technologies that give rise to people power. We want to know that political leaders are one with the public, prepared to do their bidding.
   People are reclaiming their voices, prepared to tell those in authority what they think. Even without the authority, a few of you have told me what you think—good and bad. That’s the way it should be in a democracy—and if we truly believe people are equal. Finally, we are organizing ourselves into active groups more rapidly than before.
   Nation brands are harder to pull off because some marketers are failing to grasp the overall philosophy underlying their people. In New Zealand, we might accept the “100 per cent pure” ideal of our destination-branding campaign, but surely being a New Zealander is something far less clear—is the Kiwi spirit not in independence, innovation, team spirit and, once that team is formed, taking a punt? Very seldom do we see such unified efforts as the successful ‘Incredible India’, which must have changed perceptions of that Asian country more effectively than any nation branding campaign from the continent. It is, however, easier to understand the concept behind a city, and to gain agreement on its meaning.
   The other thing that is emerging in the 2010s is the rise of one-to-one communications across the planet. We might argue we have had this since the internet first dawned, and we can even trace this back to the first satellite TV links, but this is the decade that these ideas are mainstreaming and available to more people than ever before. Twitter is a wonderful example of the awareness of individuals and the death of national borders (which is why it is feared by certain dictatorial rĂ©gimes): suddenly we are in a community together, fighting everything from copyright law to commemorating the death of a woman during the Iranian election’s bloody aftermath.
   I am reminded of a seminal moment on the Phil Donahue show, where he linked his 1980s, Cold War-era audience via satellite with a similar group in the USSR, hosted by Vladimir Posner. There was a tense, icy moment till one of the Russians stated that if he could reach out across the airwaves and give his American counterpart a hug, he would. Humanity came through.
   Anti-Americanism is a very interesting concept, because the American national image has leaned regularly toward the negative. No more so than during the Cold War, in the USSR. Certain American corporations and lobby groups have a lot to answer for, so you don’t even need to travel back in time to find that hatred. How many times have we heard during the 2000–8 period, outside the United States, ‘I don’t mind the Americans, but I hate Bush’?
   I get plenty of strange looks for my preferring the -ize ending, being told that it was ‘American’ and, therefore, inferior and unsuitable for consumption in New Zealand. I simply point them to the authority I trained with in my work: the Concise Oxford Dictionary. For as long as I can remember, -ize is English and the first variant in that publication. My father’s 1950s’ edition and my 1989 one agree on this point. The use of -ise is French, and it only began coming in to English as a knee-jerk reaction against ‘American English’. But the “wisdom” prevails: if the Yanks (a term that some of my American friends find humorous, since in the US it only applies to a certain part of the population) use it, it must be bad. Look at the Ford Taurus.
   It is a trivial thing to argue about, but it is an example of how silly things get. I get dissed while half the population believe their Microsoft Word default spellcheck and write jewelry. By all means, oppose the technocratic abuse of workers wherever it comes from; oppose those lobby groups trying to wreak havoc on our private lives. If they happen to be in the US, direct your wrath at those groups via email or whatever means you have. On those areas the nation–state is not dead yet—not when we need central governments to safeguard our rights. Or when we need someone to root for in a football match. But for everyday matters, being against any one nation—and I have been accused of Japan-bashing (which, incidentally, I deny)—is futile, because we are now so much more aware of how much individuals in other countries are like us, thanks to all these social media.
   Once we start reducing the arguments down to individuals and groups, we begin taking the nation brand out of it. We begin liaising as a global community. For all the hard times I give Facebook, it has probably done more to give us a glimpse in to foreign countries as “just another place my friend lives in” than any travel show on TV. We begin understanding theirs are lives just like our own. We realize that not all Japanese eat whale meat or even care about it. We realize that many Iranians do not believe that their government has a mandate to govern. We realize some Sri Lankans believe their recent election was unfair. (It is, for instance, hard to imagine things getting more personal than when an arrested opposition leader’s daughter starts blogging.) When we reach out, we reach out to people, not to countries.
   Where is, then, our pride about where we live? I argue—as this whole ‘Wellywood’ sign dĂ©bĂącle has shown—that it resides at the city level. We have a far more homogeneous idea of what our cities stand for, and as we come together and choose to live in any one place, we take into our regard what we believe that city’s assets and image to be. Over time, it becomes a self-fulfilling prophecy. New Wellingtonians choose to make this their home because they see it either as the most creative city in the nation or they are fed up with the excesses of a more northern location. It is, as two of my friends who have left their Auckland home this year put it, ‘more cerebral’. While there have been city campaigns that have been botched—‘I Am Dunedin’ was met by plenty of criticism by Dunedinites—there is at least some understanding among citizens, who feel they need no slogan to unite them. (In Wellington, who has uttered ‘Absolutely positively’ in recent years?)
   So the 2010s are the time of city brands. At Medinge, my friend and colleague Philippe Mihailovich stressed that while ‘Made in China’ was naff, ‘Made in Shanghai’ had cachet. Over the weekend, I joked with one friend over poor French workmanship on the CitroĂ«n SM—though ‘Made in Paris’ would probably do quite well for fashion and fragrance (Philippe has more on this, too). Wellington deserves to be alongside the great cities of this world if we can show technological and creative leadership—and we get willing leadership prepared to understand just how we compare and compete at a global level. We already have the unity as we all understand who we are; we now need the voice.

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Posted in India, New Zealand, USA, Wellington, branding, business, culture, internet, leadership, marketing, politics, technology | 4 Comments »