Archive for the ‘Wellington’ category


First night

16.09.2019

Forty-three years ago (September 16, 1976), we arrived in this country.
   As we flew from Sydney and into Wellington, my Dad pointed out the houses below to me. ‘See, those are the sorts of houses New Zealanders live in,’ he said. I thought it was odd they lived in two-storey homes and not apartment blocks. I was three at the time, so I had no clue about the population density of Aotearoa.
   I frequently point out just how cloudy and grey that day was. I don’t remember a summer of ’76–’77, just as no one here remembers a summer of ’16–’17. Only one other car, a Holden station wagon, went along Calabar Road in the opposite direction as we left Wellington Airport.
   Before we departed Hong Kong days earlier, my maternal grandmother—the person closest to me at that point and whom I would desperately miss for the next 18 months—gave me two very special Corgi models at the airport, large 1:36 scale Mercedes-Benz 240Ds. I said goodbye to her expecting to see her in weeks.
   As I was put to bed that night by my father—it wasn’t usually his role—he asked if I wanted to see the cars, since I had been so good on the flights. He got them out and showed me, and I was allowed to have a quick look before they were put back into his carry-on bag.
   None of us knew this was the trip where we’d wind up in Aotearoa. Mum had applied—I went with her to the New Zealand High Commission in Connaught Tower in Hong Kong to get the forms—but we had green cards to head to Tennessee. But, my mother, ever careful, didn’t want to put all her eggs into one basket. And like a lot of Hong Kongers at the time, they had no desire to hang around till 1997 and find themselves under communist rule.
   It was a decision that would change our lives.
   Whilst here, word got back home—and then out to us—that New Zealand immigration had approved our application. In the days when air travel cost a fortune, my parents considered our presence here serendipitous and decided to stay. What point was there to fly back if one’s only task was to pack?
   It’s hard not to reminisce on this anniversary, and consider this family with their lives ahead of them.
   I’ve had it good. Mum never wanted me to suffer as she had during the famine behind the Bamboo Curtain, and to many in the mid-1970s, getting to the Anglosphere was a dead cert to having a better life.
   I had a great education, built a career and a reputation, and met my partner here, so I can’t complain. And I couldn’t have asked for more love and support than I had from my immediate family.
   My grandmother eventually joined us under the family reunion policy in 1978. My mother and I were her only living descendants.
   Despite the happiness, you don’t think, on that night in 1976, that in 18 years my mother would die from cancer and that my widowed father, at 80, would develop Alzheimer’s disease, something of which there is no record in the family.
   Despite both parents having to make the decision to send a parent to a rest home, when it came time for me to do the same thing—and it was the right decision given the care Dad needed—it was very tough.
   A friend asked me how I felt, and I said I felt like ‘the meanest c*** on earth,’ even though I knew I would have made the same decision regardless of other factors as his disease progressed.
   Immigrant families stick together because we often have the sense of “us versus the world”. When Racist ’80s Man tells you to go back to where you came from, it’s not an experience you can easily share with others who aren’t immigrants and people of colour. So as our numbers diminished—my grandmother in 1990 and my mother in 1994—it was Dad and me versus the world, and that was how we saw things for the decades that followed.
   That first night he went to live in a home was the same night I flashed back to the evening of September 16, 1976—and how impossibly hard it would have been to foresee how things would turn out.
   He’s since changed homes twice and found himself in excellent care at Te Hopai, though he now needs to be fed and doesn’t detect as much to his right. The lights are going out.
   It’s a far cry from being the strong one looking after your three-year-old son and making sure he could fall asleep in this new country, where things were in such a state of flux.

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Posted in China, culture, Hong Kong, New Zealand, Wellington | 1 Comment »


How to come third in a mayoral election

14.09.2019

One mayoral candidate recently asked me for my advice. I won’t name who it is, since I want those who contact me to know I’ll keep their communications in confidence.
   Now, the first thing to do is to get a time machine and ask me the same question 18 months earlier.
   But I can only provide tips for coming third in Wellington:

• have forward-thinking policies;
• appeal to thinking voters of all ages;
• resonate with younger voters who are most affected by them;
• frighten the establishment with common sense.

   I can’t advise how to win since I didn’t. Presumably it is to do the opposite of my approach?

• Use rose-coloured glasses;
• appeal to non-thinking voters of all ages;
• resonate with older voters more likely to vote;
• suck up to the establishment.

   This is with the greatest respect to many previous winners, who actually didn’t do all these things. But they make for a couple of fun Tweets.
   I repeat the call to administer the Voigt-Kampff test to all candidates.

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Posted in humour, internet, leadership, New Zealand, politics, Wellington | No Comments »


Has Google My Business ever given you business?

22.08.2019

I had a call from a nice gentleman working for Google called Shabhaz today. No, he wasn’t about to tell me that I wasn’t on the ‘first page of Google’: he worked for Google My Business, where they want to verify businesses and suck them into the ecosystem, complete with dashboard and social features.
   I’ve always ignored the postcards that come and the one time my curiosity was piqued, the blasted site didn’t work anyway. I can’t remember the specifics now, but I recall my usual reaction: ‘What Google says and what Google does are entirely different things.’ You come to expect it from US Big Tech.
   I suppose if you ignore it for enough years, the Big G phones you.
   I proceeded to tell Shabhaz all the reasons I hated (actually, that’s not strong enough a word) his firm, but kept repeating, ‘I’m not angry at you, only at your employer.’ And words to the effect of, ‘A man has to make a living, so I don’t have a problem that you work for them, but this is a firm with highly dubious ethics.’
   He did say, ‘If I had that experience, I’d hate them, too,’ and I had to correct him and expand on the stories: ‘It’s not just about my experience—it’s all the things Google does that violate our privacy, not just mine, but everyone’s.’
   Nevertheless, you can’t stay angry at a guy who has had nothing to do with his bosses’ incompetence, greed, avarice and tax avoidance, and is only trying to collect a pay cheque, so I agreed to help him out.
   Of course, it didn’t work as planned, as updating the address leads to this:

   The house has only been there since 1972, and Google Earth has it, but then we all know that Google Earth operates in some kind of parallel universe—parallel to even Google My Business, it seems. One day, I suspect Google will catch up with houses built in the 1970s.
   But seriously, with three businesses all linked to my email address (Heaven knows how) I wonder if anyone has ever got any business through Google My Business.
   I’ve been on Linkedin longer than most people I know and I’ve never received any work enquiries from it.
   And I’ve yet to have anyone tell me that they found my business through Google, so I’m tempted to delete the listings for Jack Yan & Associates and Lucire from the My Business dashboard.
   The thing is, I don’t want to read your reviews about my businesses on Google. I don’t want to risk getting piled on by unethical actors, which totally can happen in this day and age. If you want to reach us, there’s a good contact form with all the addresses on our sites.
   So what’s the prognosis out there? Since I actually don’t use the site except as a last resort, and have little desire to, your experience far outweighs mine.

On a related note, this also made me wonder about competence.

   I’ve never given my permission to be in the Yellow Pages. And the fact that Lucire does screen printing is news to me. Who makes up this bullshit and tries to pass it off as authoritative?
   A Tweet to them is so far unanswered, so I may get in touch with them to have this listing removed. This one I can answer: since I’ve never been in the Yellow Pages, I can say, hand on heart, that I’ve never had any business from them. By the looks of it, they’ll never send me anything relevant anyway.

In summary, today’s thought about Google:

PS.: Yellow has deleted our entry (done within hours of my complaint).

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Posted in business, internet, New Zealand, Wellington | 2 Comments »


Surely, it can’t be this hard

25.07.2019

Is it just me, or are companies getting more stupid by the day?

July 25, 2019

Marshall Freeman Collections (NZ) Ltd.
PO Box 302-218
NHPC
Auckland

Ladies and Gentlemen:

I am in receipt of your letter dated the 19th inst.
   If you are indeed an extension of Plumbquick’s credit control department, you should check with them about their procedures.
   You may wish to ask the following.

   (a) When booking the job, did your client take down my credit card number?
   (b) Did your client advise me that if the invoice was not paid that they would charge that credit card?
   (c) Did I offer your client’s plumbers payment on completion of the job on the day but they said it would be sorted out with their accounts’ department, especially if they already had my credit card on file?
   (d) Did your client send out their invoice dated May 21, 2019 with a due date of May 21, 2019, which would result in my reasonably expecting that (b) would take place?

   Now, since I am not in possession of a time machine, and considering I received the invoice on May 25, 2019, all four questions above should be answered in the affirmative.
   Your client needs to be advised to, first, contact the customer themselves (well before July 19, incidentally), secondly, follow their own procedures, and thirdly, not provide a credit controller with a fiction about a late payment. I have no desire to affect excellent credit that I have spent decades building because of another party’s negligence.
   I trust this clears this matter up.

Yours faithfully,

   In case you’re wondering, my credit card has been charged.
   I also highly recommend Bernie and Pipe Dream Plumbing in Tawa.

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Posted in business, New Zealand, Wellington | No Comments »


No longer a customer, Lumino still gives me reason to be wary about how they handle my private data

03.06.2019

An email sent by me on March 27 to the head office of Lumino (the dentists). Link added for readers’ reference. I’ll let you make up your own minds.

Hi Josephine:

How are you?
   I hate to bother you once more, as you had done everything you could to resolve the privacy issues I had with Goody’s subcontractor, Global Payments, last year. I was very happy with your professionalism and your actions. I am pleased to see Lumino has since gone with another provider for its loyalty programme.
   I regret having to lean on you again.
   As you know, I found it very uneasy that I allowed Lumino to have my private cellphone number and last year I made repeated requests to the Terrace branch to not contact me through it any more. I was given assurances that it would not happen again.
   I had a hygienist appointment on November 16, which I cancelled via email due to the ‘flu. I was advised that there would be an opening in March 2019, but by this point I already had in mind I would switch dentists, as each Lumino dentist I was assigned to wound up leaving the practice. Therefore, I never replied.
   On November 29, I was sent a reminder that I could book in if I clicked a link in the email. I never did.
   Imagine my surprise when this week I received an SMS from Lumino accusing me of missing an appointment (that I had never made) and that there I could be charged for it.
   This was the first I had ever heard of a March appointment. Back in November, Lumino would send email reminders (for the real appointments) so I really doubt there was anything booked.
   It was rudely worded, in my opinion, presuming the customer to be wrong.
   Call me intolerant, overly sensitive, or out of touch with modern communication techniques, but it seems the Terrace branch is incapable of following a basic request and now, it has concocted a missed appointment out of thin air.
   Besides, I was not even in Wellington on the date concerned, so there was no way I would have made an appointment for it.
   After hours spent on the 2018 privacy breach, fielding those scam calls that came [redacted as it’s something I believe to be true but cannot fully back it up without a few affidavits], receiving cellphone calls from Lumino waking me after four hours’ sleep, and getting tired of making the same request at branch level, I have to draw my relationship with Lumino to a close.
   Going to the dentist or the hygienist shouldn’t be this hard, but with Lumino on the Terrace, it’s continually stressful.
   I wonder if you could arrange to have my records transferred to Real Dentistry, 62 Rongotai Road, Kilbirnie, Wellington, then delete my details from your database. I have asked Real Dentistry to request my records from Lumino on the Terrace.

Thank you,

Yours truly,

Jack

   I never got a reply this time, but I think we know what Lumino thinks of all of this as of today. Note: I contacted Josephine from a different email address, so they do have that to counter me with. Still, I thought I was pretty clear above.

   I’ve also not received a reply from Heineken. Might have to get the Privacy Commissioner involved in this one, too.
   I know most of you won’t care, since people haven’t abandoned Facebook en masse, and Google remains the most frequented site on the web. But I honestly thought New Zealand firms were better than this.

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Posted in business, New Zealand, Wellington | No Comments »


There must be a different metric system on our roads these days

24.05.2019


The new metric system: I’m following the car in front at the correct distance. Cf. the drivers in the other lanes.

Now that I live in the northern suburbs, I have to go on the motorway far more frequently. It’s become apparent that New Zealand has had a complete change of measurement system and I was unaware of it.
   I thought we were on the metric system but apparently, there is a new metric system at play these days.
   When the “smart” motorway speed limit signs display 60 km/h, a handful of drivers, like me, go at the old 60 km/h. But there is evidently a new 60 km/h, which we oldies called ‘80 km/h’. If the other drivers are not breaking the law, the majority of cars in this country appear to have had speedometers newly calibrated to the new metric system. When the sign says 80 km/h, they will travel at between 90 and 100 km/h. It doesn’t quite explain why, when the sign says 100 km/h, so many drive at 90 km/h, but that’s the incredible nature of the new metric system: unlike the old, it’s not proportional.
   I’m not entirely sure how the system converts metres or seconds, as I seem to do double the following distance of the majority of drivers. From memory, it’s 40 m at 100 km/h, or, if you want to adopt the 1970s slogan from the UK, or the one uttered by the late Peter Brock, ‘Only a fool breaks the two-second rule.’ The new metric system at play in New Zealand means that the new 40 m is the same as what we old-timers called 20 m. Or, if they’re going by the clock, two seconds is what we used to call one second. I assume this new metric system also applies to penis length for men, so they aren’t too disappointed when their 7½ cm is now called 15 cm. Sounds so much bigger, doesn’t it, lads?
   Now, I could be wrong about there being a new metric system in this country. It’s simply that many people don’t understand speed and distance, or how road signs work. If you are male and think that 20 m really is 40 m, then maybe you have a small dick and have been convincing yourself otherwise, and the problem is multiplied on the roads. Sadly, however, this lack of awareness of time and distance isn’t exclusively a male thing.
   As a nation, we’ve been so busy for such a long time blaming “Asian drivers” that our standards have dropped like stones. It wasn’t that long ago when we Wellingtonians mocked Aucklanders for their ‘Merge like a zip’ signs in the mid-2000s—yet it seems an increasing number of us in the capital are now just as clueless on how traffic merges into a single lane.
   All this makes you wonder if Greg Murphy was right when he suggested we should re-sit our driving test every 10 years.

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Posted in cars, New Zealand, Wellington | No Comments »


The big move, after 36 years

20.05.2019

For reasons unknown to me, May seems to be a quiet month for my blogging. I looked back to 2010 and usually, this is the month I blog less. Maybe it’s the change in seasons, or I find other things to occupy my time.
   This year, it’s been far more eventful, as on the 10th inst., we moved. Thirty-six years at the same address, and I’m now in the northern suburbs of Wellington. The postal code has changed from a 6 to a 5 at the beginning, which gives you an idea of just how far north we went.
   As a middle-aged man I don’t need to be that close to town any more, and since I’ve always worked from home, all I really need is a stable and reliable internet connection. We need space for team members who work for me on-site, which we now have far more of. The internet connection is the one thing that really needs work in terms of my daily routine, since we are on multiple levels, and D-Link’s Powerline “mains modems” have not been that good here, while Vodafone’s Ultrahub also loses too much in terms of bandwidth in different parts of the property.



Above: There’s too great a loss of bandwidth through the D-link Powerline units. The top screen shot is a device plugged into the Vodafone Ultrahub near the Chorus ONT.

   It’s goodbye Evans Bay views (which have never been the same since the Indoor Sport Stadium was erected at great additional unnecessary expense to ratepayers; a clear reminder not to trust certain establishment politicians) and hello to rolling hills and native bush.
   It hasn’t all sunk in yet, as I’ve been working while the move has taken place, and haven’t had the time to enjoy the process. Rationally, I know we made the right decision, otherwise we’d never have done it, but other than the last half-hour at the old place, letting the memories of each room flood in as I walked through for the last time, I haven’t been particularly emotional. In fact, when the buyers of my old home signed, I was actually happier for them than I was for myself, since they had been searching for a while, and I felt they got a good deal. Here they were, third time lucky in this street, and getting the largest house on the largest section, and, with the greatest respect to my former neighbours, a more solid one, too. (Yes, I’ve knocked on your timber inside over the years.) They have a view which they never would have had in the other places.
   They additionally have a connection to a former resident on the street, which I won’t go into publicly; and one party’s father actually came from the street we moved into. Also in one of those “very New Zealand” coincidences, one dear friend who helped me move headed to Ōtaki that evening, and told a woman there that he had been helping us. It turns out that she was the sister of one half of the couple that previously owned our new home. These seem to be very “harmonious” events that appeal to my heritage, the sort of signs that to others might signal that “it’s all meant to be” if you were seeking something beyond the rational.
   In one year, in a street of 14 homes, four properties have changed hands; if you count the place on the corner of the street (which technically isn’t part of it), it’s five properties. If anyone were to write its history (not that anyone would), 2018–19 was the period of a sea change in terms of the people there.
   We’re still living among boxes, and there are still two storage units’ worth of stuff that we need to empty out, but we’ll just have to take things one step at a time. We filled a skip full of old stuff, and probably could have filled a second, once you added the miscellaneous trips our friends and I made to the tip. But on this end there are still a few things that need to go.
   For the last two years, the Mary Potter Hospice has been the principal beneficiary of the nicer items, which included new things that my parents and grandmother acquired but never used.
   One remarkable thing is how well the old furniture fits with the new place, and, interestingly, how comparatively poorly it fitted with the old. It’s as though my family bought for this house. When you look back over four decades, you get a sense of how things do intersect and come together, if you’re lucky, and we certainly regard ourselves as very lucky indeed. It makes me happy that things have worked out on many fronts, save for my Dad’s Alzheimer’s disease. Perhaps for him, too, there is a silver lining: we have wound up closer to him, so a drive north only takes 16 minutes (on a good day) rather than close to an hour.
   Yesterday, we visited the old street to collect the last bits and pieces out of the garage, and said hi to one of our former neighbours. We’ll visit others we didn’t have a chance to farewell, since the move out took longer than planned, and we had to dash off to get to the new place that day. That neighbour had been there for 60 years, and had seen everything from one couple having an argument where the woman chased the man with a shotgun round the grounds of Rongotai College, to the residents that had come and gone over the years. Interestingly, she didn’t remember a case of arson (to an old Humber car) in the 1980s, to which the fire brigade was called; but other tales remained as clear as day.
   I won’t go into the nitty-gritty as there are many tales to tell, and Kiwi motorway behaviour is pitiful in so many cases as we drive up north. And for privacy reasons, I won’t blog too much just yet about how we’re finding the new place, as we’re still adjusting to it ourselves. I will say the former owners were meticulous, filling up and painting over walls where things were once mounted (unless they used those 3M strips), and we are ever so grateful to them.

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Posted in internet, New Zealand, technology, Wellington | 1 Comment »


Work as if it’s 2001

06.04.2019


Asus

One beauty to having new tech, even if it stretched my budget, is how my use of the desktop and laptop computers is more efficient. I don’t just mean the speed and stability (since the previous computers were both Windows 7 machines that had been upgraded to 10) but the way I use the programs on them.
   Some things are constant: I’ll happily edit fonts or magazines on both since they’re both equipped with the same software. It’s now a breeze to copy everything from one machine on to a portable hard drive running USB 3 and putting it all on the other machine. While I can copy them on to a network, this hardware-based method is still faster.
   But where things have really changed are with email. I’ve never seen the benefits of having email on the cloud, especially with how a company can unilaterally take everything away from you. Google is notorious for this—last week I saw many complaints about a service they have removed—so I’ve never seen the problem about having an email client, into which you download your messages.
   Since the end of the last century, I archive old emails on to an optical disc, initially CD-ROMs, later DVD-ROMs. I keep roughly a year on a computer at any given time. It’s sufficient for over 99 per cent of cases.
   When I first started travelling with a laptop in 2001, at a time when I would be the only passenger at the airport gate looking at a device (the reverse is now true: everyone but me is on one), I used to take my email with me. All the email folders from my desktop machine would be duplicated, and I would use Eudora on the laptop for the next weeks. I could queue up replies and connect via AT&T Global, dialling up using a local phone number. When I got back to Wellington, I would copy the email folders back on to the desktop. There would be some conflicts with filenames and embedded files, but overall this was how I lived, as a business person, for a long time.
   A few years ago, with VNC software getting reasonably good and with wifi (or ethernet) fairly prevalent in the places I travelled to, I began skipping this step. I would simply use VNC to link back home and email would stay on the desktop. This would save considerable time copying the email folders each way. Oftentimes, with the fast internet at the office, it would actually be quicker doing things using a remote desktop.
   But in 2019, it turns out that going back to my 2001 method is very reliable. USB 3 is that much faster so copying files is a breeze. On a recent trip I put everything on to my laptop—now big enough to carry it all, with a 1 Tbyte hard drive next to its 240 Gbyte SSD—and only used VNC to grab files I didn’t have with me. Copying it all back upon my return took very little time. Because the copying is so comprehensive, I don’t wind up with filename conflicts. I happily queue up emails till I’m around an internet signal or connection again, just as I did nearly two decades ago. It’s proved really productive and on Saturdays I have been known to pop in to Sierra Café in town and tap away some personal messages.
   It would be highly unfortunate if the laptop was stolen, and I haven’t got into the practice of backing everything up while travelling just yet. Obviously I’ll have to work this in as part of the routine on longer trips, and it could eat up more time than I think. At least with the VNC way, the desktop computer was set up to make back-ups, and I haven’t done that with the laptop since it’s not always connected.

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Posted in business, internet, New Zealand, technology, Wellington | No Comments »


After driving automatic and manual trucks, the manual still wins for me

05.03.2019

I rented a couple of trucks over the last few days, and I’m surprised that automatics have taken such a hold in this country.
   I’ve written about my preference for manuals elsewhere, and for a regular car, I would consider one with a sequential gearbox. We’re in an era now where the advantages of a modern automatic can outweigh those of a manual, notably in fuel economy. Generally, however, having the control of a manual—and not having an atrophied left leg while driving—is my preference, and it’s absolutely fine even in gridlock if you know how to control the gears properly. I grew up with the idea, rightly or wrongly, that a good driver knows how to operate a manual and desires the control that it affords.
   Polling my friends, it appears that half have the same preference as me and many note, ‘But I own an automatic because I couldn’t find a manual.’ It’s true: we’ve become a slush-box nation just as the United States has, going from a country where maybe 10 per cent were autos to one where 90 per cent are. A big part of that shift happened this century. The notion that automatics have been market-driven (as I was told at Brendan Foot) is, as far as I can ascertain, bollocks.
   In 2015–16, I went to some extremes to buy the car I wanted, namely one with a manual transmission, by sourcing one from where the majority of drivers still prefer to shift gears themselves: the UK. I understand that the UK, as New Zealand once did, insists that you do your driver’s licence test in a manual if you want to be able to drive both; should you do it in an auto, you’re restricted to just autos until you ‘upgrade’ to a manual licence. Indeed, the latter position invites ridicule in the UK—Daniel Craig got his share of it after a fake-news piece alleged he didn’t know how to drive a manual.
   This UK licensing position still makes sense to me, but it appears we license people to drive manuals even though they have never seen a clutch in their lives.
   One of the young men helping me out with shifting stuff in the truck, who is on a learner’s, and owns an automatic, said to me that he couldn’t comprehend a manual, and that confirms that we may have it wrong with our licensing system by slavishly following the US.
   And after the weekend’s experience, I’m even more wedded to manual transmissions.
   The first truck from Vancy Rentals was a two-tonne Toyota Dyna with a slush box. For the most part it wasn’t too difficult to drive, except for one corner when I had to turn off the Hutt Road (speed limit 80 km/h) to head up Ngauranga Gorge, while carrying a load. I didn’t consider that I was going too quickly but the truck’s gearing did not change down with the speed reduction, and I had to rely solely on heavy braking to slow the vehicle. I wrestled with the steering wheel to keep it in my lane but came close to crossing the line.
   You can put this down to inexperience and you would be partially right. With hindsight, I could have turned off the overdrive, or changed to D-4, but in my opinion autos have a tendency to make you lazy. It’s the equivalent of a point-and-shoot Instamatic camera: acceptable but not what a professional might demand for full control.
   The second was a larger 2·5 tonner from Hino, but with a five-speed manual transmission. That corner was taken cleanly (with an even heavier and higher load) by shifting down, and it was simple heading down Ngauranga later by changing into a lower gear—exactly what the sign at the top of the Gorge suggests you do. It kept the truck to a maximum of 80 km/h, the legal limit down that stretch. (I also accomplished this with D-4 on the Toyota.) It was at this point that my young helper remarked that he couldn’t understand the manual, so I pointed out that it was the gearing that was keeping us safely within the speed limit, not the brake—by having that additional security I wouldn’t be reliant solely on the truck’s braking system.
   That same thinking applies to my driving in a motor car, and I wonder why one wouldn’t want the extra assurance of having chosen the gear yourself, limiting your speed when needed, and not be dependent on the decision of a gearbox engineer in Japan (or elsewhere) who mightn’t understand Kiwi roads.

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Posted in cars, culture, New Zealand, Wellington | No Comments »


The Singer of desktop PCs

24.02.2019

I never planned to spend quite this much on computers in the first two months of the year.
   The laptop was in dire need of an upgrade, so I had budgeted for it. After getting it, I was impressed, but thought that the desktop PC, which dates from 2012 and upgraded with a Crucial 525 Gbyte SSD just over two years ago, was holding its own. The processor might have been slow, but then, I’m a middle-aged man with reflexes slower than that of a 20-year-old, so I hardly noticed. I thought, best-case scenario, I’d look at an upgrade at the end of 2019.
   Last Wednesday, the PC wouldn’t start properly. I was incredibly lucky as I had backed up all pertinent directories the night before, and only lost a bunch of frequently used scans (which can be re-created) and some text files where I wrote down some drafts. In the grand scheme, this was the least amount of data I had ever lost, and I’m very old-school: I still download emails with a client and burn mailbox archives on to DVD.
   The original diagnosis was a faulty SSD, where the operating system lived. The computer kept booting on to the secondary hard drive, which I used prior to the SSD. The hard drive was cloned in 2016 and became a storage drive, but I never deleted the old OS from it. The plan: get a new SSD and clone it again.
   I took the computer to Atech, where I was a regular visitor anyway. I had even discussed the possibility of buying a PC from them. The boss, Kidd Liang, began cloning the hard drive on to a fresh Samsung SSD, which he believed would be more reliable than the Crucial. But after attempting the process twice, he said there were too many bad sectors on the hard drive for the cloning to be successful. Based on the noise, he deduced something else would bite the dust: either the power supply or the graphics’ card. Nevertheless, he plugged the SSD into the PC—and it was at this point the power supply failed.
   I’ve seen multiple faults like this before—I had one machine in the 2000s die with a motherboard failure, then a CPU one, within 24 hours. Kidd said I was incredibly lucky as someone who had done a major back-up, because I then faced the very real prospect of needing a new desktop PC. I was able to continue working on Wednesday night thanks to my laptop, and when it was plugged in to my big monitor, I finally noticed the speed difference of a modern machine versus my old one. And I liked it.
   Therefore, it was with some excitement I collected my desktop PC from Atech on Saturday morning. I didn’t want to go overboard but at the same time needed to do some future-proofing. Kidd calls it the ‘vintage gaming series’, as he reused my old Cooler Master case and DVD-ROM drive, along with the top fan, but everything else was replaced. It’s like one of those Singer Porsches: old on the outside, new on the inside. My existing Windows licence worked on the new machine. Inside was the Samsung along with a new 2 Tbyte hard drive; the 1 Tbyte I had was also installed, even if it has bad sectors. It’ll be the back-up of the back-up.
   Going with a six-core Ryzen 5 2600 isn’t as impressive as the laptop’s i7-8750H, but once the programs are running I don’t notice much difference (middle age again). There’s an Aorus X470 motherboard, 16 Gbyte of RAM, and instead of going with Geforce, I decided to see how a Sapphire Nitro Plus Radeon RX 580 with 8 Gbyte on the video would be like.
   While everything is more stable and faster, I don’t get a sense of a major leap, probably because of the 2016 SSD upgrade. Nevertheless, it’s given me a fresh start for 2019, with some old software (e.g. Gammadyne Mailer) not having made it on to the new machine. More time-consuming was getting the fonts right: Windows 10 now selects a user directory for some of your fonts and these do not appear in the registry (the trick is to change the permissions of the fonts’ folder, and make sure the fonts are installed for all users). And, once again, the reliability index has gone from 10 to 1 because Windows seems to be allergic to either software or usage. There’s still the odd program that needs to be installed, but as the weekend draws to a close, we’re almost there. The coming week’s going to be a busy one and it’s nice facing it with new tech.
   I have to give Atech public praise, too. When I bought this computer’s predecessor at PB, you could still do a deal with the local manager, and you had the sense you weren’t just a number. Drew and Mark really looked after me. PB has deservedly grown because of its keen pricing and marketing, but as it has done so, you now get the feeling that it’s no longer the friendly, small retailer that it once was, with all of the promo coordinated in Auckland. Kidd at Atech on Cuba Street brings me back to that one-on-one feel: you could talk to the boss and do a deal. Matt, who usually served me at Atech since the Wakefield Street days, did the same. You aren’t just a number here, and it was a pleasure to be able to chat through my exact requirements and have a rig built to my specifications and (meagre, post-laptop-buying) budget.

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