Avira dishonours paid subscription, blames it on the customer

I see Avira has downgraded me to their free version despite my being paid up. As far as I can tell, this has been the case for months, and I remember Tweeting them back when Twitter was a thing. I can’t log in at all, and it keeps showing a ‘Get Prime’ button to force […]

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My Avira scan shows Ccleaner v. 5.51 has a virus

Avira informs me that Ccleaner 5.51 is infected with a virus, called TR/Swrort.ofrgv.    I haven’t come across anything online about this threat, except for reports in 2017 when Ccleaner was distributed with malware, eventually found to be the work of hackers who compromised the servers of the company behind Ccleaner.    The Hacker News […]

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Mozy driver could have been behind 100–200 BSODs since the Windows 10 Creators fall update was installed

A post shared by Jack Yan 甄爵恩 (@jack.yan) on Jan 14, 2018 at 4:04 p.m. PST Two very helpful people—bwv848 at Bleeping Computer and Sumit Dhiman at Microsoft—have taken me through the steps to figure out what was going on with my Windows 10 desktop computer, on which I’ve had between 100 and 200 BSODs […]

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Solving my BSODs with Windows 10 Creators fall update—it’s not the usual culprits

Amazingly, Microsoft Windows 10 Creators fall update arrived last week on my desktop PC, and it took all of 25 minutes to do (running a Crucial 525 Gbyte SSD). (Add an extra 35 minutes for me to put my customizations back in.) This is in contrast to the Anniversary update, which took 11 attempts over […]

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What Facebook’s anti-malware malware does to your Windows 10 computer

When I said in January that Facebook’s and Kaspersky’s anti-malware malware (there’s no better term for it, though of course they will deny that it was malware) had it in for McAfee, what did I mean?    As some of you know, I fell for Facebook’s insistence that I download its malware if I wanted […]

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