Posts tagged ‘blogging’


Google’s Rick Klau restores Social Media Consortium

06.01.2010

All it takes is finding the right bloke and hoping they would do the right thing.
   At the end of the day, that was the lesson in getting Vincent Wright’s Social Media Consortium blog restored.
   Yesterday, Josh Forde Tweeted me about an article he had read, where John Hempton’s Blogspot-hosted blog had been removed by Google. In the comments, a Blogger manager, Rick Klau, responded. I wrote to Rick on Josh’s suggestion.
   Today, Rick responded to say he had restored the blog. He also privately gave us some advice on what got the blog picked up by Google in the first place and why it might not have been restored in those ‘two business day’ reviews.
   It was, of course, the first we have heard of the reasons, and he has a point. At Rick’s request, Vincent and I have promised not to share that publicly.
   The blog was temporarily removed again as the bot picked it up, but Rick has now whitelisted it so we can begin posting again, at long last.
   It’s been a six-month battle but we’ve finally got there.
   I still think Google’s procedure needs some work. The way we were spoken to on the forums was unacceptable, as was the obstruction and even deletion of evidence.
   However, Rick’s actions have restored a bit of our faith. It’s good that the people actually working inside for Google can tell who the good guys are and have some horse sense.
   What Rick also did right was to be accessible, and he kept his word not only to us but to other bloggers.
   His emails to us were punctual, and on that note he kicks my ass given how long I can take to get back to people.
   So, a big thank-you to Rick Klau—and I look forward to seeing more posts over at the newly restored Social Media Consortium.

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Posted in business, internet, technology, USA | 7 Comments »


What we needed was our own Felix Salmon

04.01.2010

Image by http://www.flickr.com/photos/shopping2null/Fascinating, isn’t it? If you happen to have a Blogger blog that was wrongly deleted, and one of your readers is Felix Salmon of Reuter, then of course Google is going to come to your rescue within a day. (The link, and an important detail below, was found by Josh Forde and Tweeted to me earlier today.)
   There’s good criticism from Mr Salmon here on Google’s policy as well as other examples of the company’s broken promises in the comments.
   Rick Klau, one of the Blogger managers, put his address in the comments asking one disgruntled blogger to contact him, and to get his site restored.
   I’ve now written to Mr Klau, too, about Vincent Wright’s Social Media Consortium and the “service” Google has provided us to date. We shall see if he, and his company, are being sincere.
   If I get no satisfaction, then we might conclude that there’s one rule for those who manage to get the profile of a Reuter editor (Felix, we miss Portfolio), and another rule for everyone else.

PS.: On the afternoon of January 6 NZDT, Rick Klau reinstated and whitelisted Vincent’s blog. Thank you, Rick—so glad we finally got the definitive word from Google!

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Posted in internet, media, technology, USA | 4 Comments »


It’s a bot if it does 3,000 posts a month

03.01.2010

Is it any wonder Vox’s resources are taxed? Here’s a chap that does 3,265 posts in a month—all off-site spam. (I won’t give them the privilege of a link—no point raising their search engine rankings.)
   I vote that Vox has some form of alarm at HQ for people who blog too often. Twitter and Facebook, as I understand it, has a trigger point for excessive posting, even if it catches legitimate users from time to time.
   But set the per-day bar high enough, and they should be able to catch abusers like this.
   I know: I really shouldn’t care what happens there any more. However, I still have a few groups that I manage there, where I am particularly alert about spammers and sploggers.

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Posted in internet, technology, USA | No Comments »


Now on WordPress

01.01.2010


Spot the difference The Blogger blog (top) and this WordPress one (above).

It took quite a bit of time redoing the template for WordPress, but I think we are there.
   There are some differences between this and the Blogger blog, but if there are any issues, please let me know in the comments. And there’s still some tweaking that needs to be done with the headers, meta tags and categories.
   And if anyone knows how to get mouseovers working in PHP, please let me know. The menu bar above is a tad less animated than it used to be.
   I won’t switch over the feeds at Feedburner and Twitterfeed just yet till I get into the swing of things.
   Interestingly, last week was the record week for this blog’s traffic—ironical since I’ve opted to start afresh on WordPress. I had planned to do some “best of” posts based on what were the top posts in Feedburner, only to discover that most were done in the last six months.
   I know it’s the middle of summer and we’re watching re-runs on TV, but it doesn’t seem right to fish out posts that were that recent. So, I’ll build this blog the old-fashioned way, and switch the feeds over when I have something interesting to post.
   And happy 2010! It’s nice to start blogging at a new place.

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Posted in design, internet, technology | 2 Comments »