Posts tagged ‘Boeing’


Reacting to AJE’s Broken Dreams: are there parallels between GM and Boeing’s 787?

12.09.2014


Simpsons fans should be able to connect the above scene with the post below.

I’m sure some of you watched the al-Jazeera English documentary this week on the Boeing 787, and how there are safety concerns over the models built in South Carolina. In summary, ‘Al Jazeera’s Investigative Unit and reporter Will Jordan investigate Boeing’s 787 “Dreamliner”, finding some workers with quality concerns, alleging drug use and fearing to fly the plane they build.’ Even if you don’t watch the full 48 minutes, the links on the page make for interesting reading.
   I’m not usually one to take a TV programme at face value, but I admit this one piqued my interest. Enough for me to Tweet Air New Zealand last night to ask them their thoughts and the airline responded this morning:

Safety is paramount and non-negotiable at Air NZ. We remain completely confident of the safety and reliability of the 787-9.

which does sound a bit like a press release. Hackneyed? Yes, and totally unlike the human face that Air New Zealand generally takes with its Twitter account.
   Call me cheeky, but I responded with:

That’s what BOAC said about the De Havilland Comet. Will you check into these new allegations about the Hillbilly 787s?

(I accept that that was not a good term to use and I apologize for it) and added later:

Can you guys at least watch the doco or confirm to me that someone senior enough has, and then convey your thoughts?

   The documentary was quite damning about the 787s, and the US system failing consumers these days (just think about GM), I think I’ve every right to be worried. Air New Zealand, even more so. When whistle-blowers like John Woods are fired, something is rotten. If consumers don’t trust ‘Made in USA’ any more, then we need to be assured that we’re getting the best planes made by the best workers—and traditionally, those workers are the Washington state ones.
   Surely there are parallels here. Here’s what happened to GM quality manager Courtland Kelley:

It described employees passing the buck and committees falling back on the “GM nod”—when everyone in a meeting agrees that something should happen, and no one actually does it 

   Kelley had sued GM in 2003, alleging that the company had dragged its feet addressing dangers in its cars and trucks. Even though he lost, Kelley thought that by blowing the whistle he’d done the right thing and paved the way for other GMers to speak up. Now he saw that he’d had the opposite impact: His loss, and the way his career had stalled afterward, taught others at the company to stay quiet 

   Kelley had been the head of a nationwide GM inspection program and then the quality manager for the Cobalt’s predecessor, the Cavalier. He found flaws and reported them, over and over, and repeatedly found his colleagues’ and supervisors’ responses wanting. He thought they were more concerned with maintaining their bureaucracies and avoiding expensive recalls than with stopping the sale of dangerous cars. Eventually, Kelley threatened to take his concerns to the National Highway Traffic Safety Administration. Frustrated with the limited scope of a recall of sport-utility vehicles in 2002, he sued GM under a Michigan whistle-blower law. GM denied wrongdoing, and the case was dismissed on procedural grounds.

and what happened to Woods (who also lost against Boeing and its team of lawyers):

There was some animosity between quality and production. I would bring up a quality concern and they would say, well, that’s not helpful to production.
   On several occasions, I would go check out these repairs while they were being done and after. There are inspection points all throughout the repair process where an inspector is supposed to come over and check something and mark it down that he checked it.
   You’re never supposed to go past an operation that’s not checked off. I would see a defect and I’ll look at the inspection sheet and there was no note of it, and I know in the specifications that all anomalies, even small anomalies, are supposed to be recorded in the inspection.
   So I would bring an inspector over and show it to him and say, “Could you please note this down in your inspection?” And they say okay, so I’d walk away. Then I’d come back later that day or the next day and it’s still not noted.
   So then I would go mention it to the supervisor and go back another couple of days and still not noted. It became very frustrating on several occasions, to the point where people were angry at me for bringing it up.

   If we cannot trust the NHTSA over GM, can we really trust the FAA?
   As a New Zealander, I would like our national airline to assure us that we’re not getting lemons, and just how we can be sure that we’re not the guinea pigs for testing the planes like those early Comet passengers were.

‱ Boeing’s response to the al-Jazeera programme can be found here.
‱ A review questioning al-Jazeera’s objectivity with claims there were biases can be found in Forbes.

Tags: , , , , , , , , , , , , , , ,
Posted in business, culture, media, New Zealand, TV, USA | No Comments »


MH370: the simplest explanations are probably the best

18.03.2014

I have followed very little mainstream media coverage of Malaysian Airlines’ flight 370, apart from National Radio. It seems that not paying attention to mainstream media has made me clearer about what might have happened to it.
   All those way-out theories never held any sway for me. Or the idea about tracking cellphones or some of them clicking through to voicemail being a sign that the passengers were alive: don’t most cellphones do this when you are out of range? These just appeared to have been cooked up through sensationalism, by some media outlets wanting to fill air time or pages. The Malaysian government has managed to mess things up even further so there are meta-stories: stories within the story.
   Only two articles made it on to my Facebook wall, since Facebook appears to be the new Digg. The first was an engineer with a Ph.D., entitled, ‘Flight 370 did not explode; it vanished—really? That is your scientific argument?’. This was written three days after the aeroplane disappeared and kept things rather simple: the plane did not just vanish because that is a scientific impossibility. The writer goes on to explain why the black box signal had not been located, rationally and expertly. She believes that the plane could have gone down for an attempted emergency landing.
   The second was posted today on my wall, via Robert Catto. An experienced pilot, Chris Goodfellow, points out some basic facts on his Google Plus account. Goodfellow begins:

A lot of speculation about MH370. Terrorism, hijack, meteors. I cannot believe the analysis on CNN—almost disturbing.

   He obviously shares my concern at how the media have been filling us with water-cooler junk, and proceeds to have a simpler explanation. He continues (sic):

Two days later we hear of reports that Malaysian military radar (which is a primary radar meaning the plane is being tracked by reflection rather than by transponder interrogation response) has tracked the plane on a southwesterly course back across the Malay Peninsula into the straits of Malacca.
   When I heard this I immediately brought up Google Earth and I searched for airports in proximity to the track towards southwest.
   The left turn is the key here. This was a very experienced senior Captain with 18,000 hours. Maybe some of the younger pilots interviewed on CNN didn’t pick up on this left turn. We old pilots were always drilled to always know the closest airport of safe harbor while in cruise. Airports behind us, airports abeam us and airports ahead of us. Always in our head. Always. Because if something happens you don’t want to be thinking what are you going to do—you already know what you are going to do. Instinctively when I saw that left turn with a direct heading I knew he was heading for an airport. Actually he was taking a direct route to Palau Langkawi a 13,000 foot strip with an approach over water at night with no obstacles. He did not turn back to Kuala Lampur because he knew he had 8,000 foot ridges to cross. He knew the terrain was friendlier towards Langkawi and also a shorter distance.

   Goodfellow theorizes there was a mid-air fire and the plane did not make it, but that it was heading to Langkawi after the emergency broke out.
   Instinctively, this tragedy seems like a deeply unfortunate mid-air accident, and while these other theories might help families believe their loved ones are alive somewhere, I am sorry to say that I believe the two simplest explanations above. Of course, I would like the truth to come forth earlier so, if these experts are right, these families can commence mourning. Taking them through these unlikely possibilities—a hijacking with the plane descending below radar and landing on some Lost island among them—seems cruel and irresponsible.

PS.: Esquire has a complementary editorial on the mainstream media reporting—which apparently now includes a supernatural possibility. I’ve also head one where MH370 supposedly flew perfectly under another aeroplane, thereby evading detection. I’m delighted not to have entertained either first-hand.—JY

Tags: , , , , , , , , , ,
Posted in internet, media | 3 Comments »