In plain English, when a city is hundreds of millions of dollars in debtâdepending on who you believe, the figure is between $200 million and $400 millionâhow do you get out of the hole?
1. You can sell the family jewels, and thereâs water left. We tried this in the 1980s, and now so many foreigners own New Zealand companies that the profits go offshore and we lose a source of tax revenue. Not good, doesnât work.
2. You can put up the rates for residents to the tune of 5¡58 per cent and hope they cover some of this. (The figure was 5¡5, then 5¡75âso much for transparency.)
3. You can keep praying that the Rugby World Cup will give a temporary boost and hope no one notices that the other years arenât as prosperous.
4. You can look at what the city has in terms of creativity and intellectual capital, and build on that, especially if the world values the innovative thinking of New Zealanders.
Of the four, I prefer (4). This present mayor and council favour (2) and locked in that rise for us a wee while ago.
I know in some circles my name has become associated with the free wifi for the central city promise, but it goes a bit deeper than that.
Free wifi is like having roads in a city in the 21st century, and right now, what we have is like paying tolls on every single road we drive on.
Compare this to Finland, who enshrined in law the right to broadband, which became effective yesterday (July 1). This means every citizen in Finland has a legal right to having broadband at a minimum speed of 1 Mbit/sec. With netbooks and cloud computing on the rise, this seems to be the logical thing to do. The old ways of having programs on your computer are disappearing.
Get the infrastructure rightâafter all, Singapore and numerous US cities have done it, and Wellington has to play catch-up with Dunedin and Whanganuiâand we can get other things right.
The sectors that have the greatest potential in the 2010s, and in my mind are the biggest earners for New Zealand companies, are the tech and creative sectors. Both rely on the ânet and a more visionary direction for Wellington in a huge way.
Clustering, mentoring and financing are the things we need to do, and they have to be driven from the top. Some are done through lobbying by a business-minded, pro-Kiwi mayor and council (rather than a pro-foreigner one). Others can be driven through council itself. But we need a shake-up in order to do this.
They are all possible solutions, and some are happening now at an ad hoc level.
Iâd want to help those companies that are Kiwi-owned or will remain majority Kiwi-ownedâthis helps with job creation, with the cityâs rates and with the countryâs tax take. And if Wellington becomes a centre for this activity in the 2010s and demonstrates that we are an advanced economy, who knows what else we can inspire around the nation?
Itâs not an overnight solution. But I know we have businesses out there that can generate millions for the New Zealand economy. Thanks to our social consciousness, many are sustainable. We already have examples in businesses Iâve cited many times before: the Sidhes, Wetas, Silverstripes, Catalysts of this world are creating jobs for Wellington. We just need to expand on that and stimulate innovation.
Equally important are the need for transparency and changing the culture within the Wellington City Council, topics for other posts.
Posts tagged ‘business’
Getting Wellington out of debt—by growing the right businesses
01.07.2010Tags: Aotearoa, business, creative clusters, creative industry, creativity, economy, Finland, internet, Jack Yan, law, mayoralty, New Zealand, politics, technology, technopole, Wellington, Whanganui-a-Tara, wifi
Posted in New Zealand, Wellington, business, culture, internet, leadership, politics, technology | 5 Comments »
Chatting to TV, radio and internet journalists for the mayoral campaign
11.06.2010There have been a few times in the history of this blog where I stepped away from writing regularly. At the end of 2006, I had a pretty good excuse: I was in France. This time, my reasons for stepping away for a few weeks do not include: (a) I was spending too much time with the Miss Universe New Zealand contestants; (b) laziness; (c) being trapped in 1983 and discovering that DCI Gene Hunt controls the Lost island.
I was, however, chatting to a few more of the parties that we needed to realize some of my election promises. And doing a few media interviews. And looking at more ways Wellington could get nearer balancing its budget, as our deficit has ballooned over the last decade.
On May 15, I joined my opponent, Councillor Celia Wade-Brown, on Access Radioâs Espace Français, in what was my first political interview in French. I expected a nice-natured chat till our hosts said they wanted a political debate. So the Councillor and I gave the audience one, coming from very different angles. I believe we are the only two Francophone candidates. And I donât think Access does a Cantonese programme.
You can listen to the interview here, though they only store the programmes for six weeks. You can also download from this link.
I kept Leauna Zheng waiting for weeks while I prepared my emailed responses to her interview for Skykiwi, the leading Chinese expatsâ site in New Zealand. Despite her wait, she wrote a marvellous article (in Chinese, here), and for those of you relying on Google Translate, please note that the term Chinese expatriate is not translated correctly. (I believe this is the first Chinese-language interview to include my name in Chinese ideographs.)
And, finally, my interview with Bharat Jamnadas on Asia Down Under aired last Sunday. Heâs very kindly put it on YouTube, though the aspect ratio is a tad off and I look thinner than usual. There are very nice comments from two members of the Wellington business community, Laurie Foon of Starfish and Brent Wong of Soi, to whom I am extremely grateful.
The conversation at the end about Wellington v. Auckland was a good laugh, but there were some serious bits.
And this Tuesday just gone, it was a pleasure to play a âdragonâ in a Dragonâs Den-style setting analysing some of New Zealandâs entrepreneurs for New Zealand Trade & Enterprise.
My thanks to Bharat, Leauna, Kenneth Leong, Laura Daly at Access Radio, Jean-Louis Durand and Arlette Bilounga, and Maria Gray and David Powell.
Tags: Aotearoa, Bharat Jamnadas, business, Chinese, environment, fashion, France, internet, Jack Yan, mayoralty, media, New Zealand, politics, radio, Skykiwi, small business, SMEs, Starfish, technology, technopole, transparency, TV, TVNZ, Wellington, Whanganui-a-Tara, wifi
Posted in China, New Zealand, TV, Wellington, business, culture, humour, internet, leadership, media, politics, technology | 1 Comment »
Vista was just a duo today
18.03.2010Due to othersâ appointments, the Vista Group meeting today was a mere duo: myself and Jim Donovan, Esq., who will give up blogging in 10 days. It meant it was the second-least well attended meeting in our history. Jim has never let us forget the least well attended one.
I have always said that one should blog when one wants to. If one feels pressured to do so, then stop. Blogging should be a fun activity and, for me, itâs cathartic. With a new venture on the horizon for Jim (from where he will likely blog again), time is at a premium, and I can fully appreciate that he needs to take a step back.
Of course we will not bid farewell to Jim just because he stops blogging, principally, as Natalie wrote in our emails arranging todayâs meeting, we are too incompetent to organize the monthly meetings without him. And he got us in to the Wellington Club for the end-of-2009 edition where we took over the Deputy Mayorâs table. (Albeit on a day that the Deputy Mayor was not there, which made for a less comical time.)
The Club (the luncheon at which should have been chronicled at the time) has its own gym. Apparently, Club members often talked about how our gymâll fix it. That is, however, another story.
There were some in-depth discussions about my mayoral campaign and the Wellington City Council, the fact that Anouska Hempel, a.k.a. Lady Weinberg, is a Wellingtonian and how she is important to anyone who watched various Hammer Horrors, and the Y2K episode of Family Guy and its homage to Dallasâthings that we would not have digressed to had Natalie and Mark been there. (Jim had brought up âWho shot J. R.?â* on his blog a few days before.)
However, we covered the boiler-plate approach of some IP law firms, the bad customer service we received from Vodafone and Sky TV, and the lack of clarity over some WCC charges over which Jim got three different figures for the same thing. From what I could make out, the charge varied depending on the person he spoke to, the day of the week, and the flutter of a butterflyâs wings over the Shetland Islands. Need I push transparency again?
Above One of Anouska Hempelâs creations, the self-named Hempel hotel, in London. I believe they want a definite article in the official name, but I canât be brought to capitalize it in the middle of a sentence. I will only make an exception for residents of The Terrace in Wellington.
* It was, of course, Kristin, Sue Ellenâs sister. Everyone remembers the hype, no one remembers the answer. Back in those days, we found out a year later in New Zealand, and there were no internet spoilers.âJY
Tags: Aotearoa, blogging, business, humour, Jack Yan, Jim Donovan, New Zealand, Vista Group, Wellington, Wellington City Council, Whanganui-a-Tara
Posted in New Zealand, Wellington, business, humour | No Comments »
Hints of Google’s privacy misbehaviours in 2007
08.03.2010
I did my last edits to this blogâs pages that had resided on the old Blogger service today, before decommissioning them from the service. After today (in theory, since the updating stalled twice as I wrote this), you will not be able to make any more comments on posts written before January 1, 2010.
In doing so, I discovered a very interesting post: my moan about Google Web History on October 1, 2007. It turns out that was the day I switched it off, until Google decided, in its wisdom, to turn it back on again. In the same post, I mentioned how I was unhappy that I was signed up to Orkut and Google Groups without my consent.
Anyone who thinks Googleâs recent misbehaviour is new is (as I was) mistaken.
Back in 2007, I threatened to shift this blog away from Blogger, which I did not carry out for two years due to busy-ness.
The silver lining then, as now, is that at least Google has the guts to tell us under what means they were collecting our private data and allow us to opt out (in theory). But the point, surely, is that we should not need to opt out, if we have never opted in, to these services.
The more things change âŚ
Photograph by http://www.flickr.com/photos/charlesc/; CC BY-NC-SA 2.0
Tags: 2007, Blogger, business, ethics, Google, privacy, USA
Posted in USA, business, internet | No Comments »
I don’t have Gmail. So how did I get a Buzz account again?
18.02.2010
Can someone please explain to me how I have a Google Buzz account?
Yes, I know, all those people complaining about Google Buzz found that their Gmail contacts where, all of a sudden, added to the service.
And Google, this week, apologized for messing up.
Well, Google, please explain my scenario, because I donât have a bloody Gmail account.
Yet, youâve seen fit to provide me with a Buzz accountâsomething I do not wantâand, like so many others, added 19 followers to it.

Above: Buzz has been the centre of complaints for Gmail users these past few weeks. Google now extends that to non-Gmail users.
This was today. This was after your supposed apology for messing up peopleâs privacy.
I guess youâve figured that after messing up Gmail usersâ lives, youâre now going after non-Gmail users.
Incidentally, can someone also please explain to me why I have 18 requests for Google Reader followers when I have done everything possible to remove every last piece of information out of there? Just where did these 18 suddenly come from?

Above: Despite deleting everything out of my Google Reader account, today I have 18 people wanting to be the followers of an empty account. Nice one, Google.
Of those eighteen, I know seven.
I am talking about Google Readerâthat service which still gave me recommendations for sites to follow based on my feeds and Web History, even though I had no feeds and had turned off Web History. Privacy breach much?
Then, in my Google Profile, why have you introduced new fields in there and checked them by default? I was very careful to remove information out of there, but now, supposedly, I want you to âDisplay the list of people Iâm following and people following meâ.

Above: A new field was added to my Google Profile, checked by defaultâto ensure less privacy. Less than a day after it apologized for breaching peopleâs privacy. Hypocrisy much?
Are your people so stupid that you would introduce a new field dealing with privacy and turn it on by default? The week after your Google Buzz dĂŠbâcle? Who did you hire? People from Facebook?
Does your HR department hire bottom-of-the-class guys, or do you find morons and train them down?
Rather ironical, considering that this week, I have been de-Googling my life. Looks like Google doesnât like my removing myself from its services, so itâs forcibly put me on to new ones and created new options which it has checked by default, decreasing my privacy.
It wasnât enough that you had put me on to Reader and turned on Web History after I turned it off.
Consider my profile deleted, dickheads. You are not getting any more of my personal information from me.
Really, Google, WTF?

Above: I donât have Gmail. Look, Google, itâs in my ânew products to tryâ section.
PS.: Deleting my profile has made no difference to my Buzz account: it remains there, complete with followers.âJY
P.PS.: Scootley at the Gmail forums explains that anyone can get a Buzz account, even if they do not use Gmail. Hereâs what I donât get (correct me if I am wrong):
⢠Buzz is part of Gmail.
⢠If I have never signed up to Gmail and agreed to its terms and conditions, what governs my relationship with Google over Buzz?
I decided to find out.
Answer: none.
On visiting Google Buzzâs home page, and following the links at the bottom of that page to the terms and conditions and privacy policy, I encountered these two pages:

Above: Google has no terms and conditions for Buzz (URL accessed 2.27 p.m. GMT [and again at 10.26 p.m. GMT]).

Above: Google has no privacy policy for Buzz (URL accessed 2.27 p.m. GMT [and again at 10.26 p.m. GMT]).
Ironically, I re-created a new profile and unchecked the âDisplay the list of people Iâm following and people following meâ option, and now, Buzz has finally disappeared. (This did not work earlierâand Scootley confirms that that should have had no effect on Buzzâs presence in my Google Dashboard. Still, itâs gone, so Iâm happy.)âJY
P.P.PS.: One consequence of having no Google profile is that Google punishes you in the search results. In an ego-surf of my name with quotes, I dipped 10,000 results because of the missing profile. (I also dipped 10,000 after an earlier attempt a few days ago of having my profile turned off.) Like one page on Google really counts for 10,000 hitsâbut apparently, Google gets pissy at you for turning your profile off!
Well, Iâd rather have a drop of 10,000 references than have weird services appear in my Google profile!âJY
Tags: business, ethics, Google, internet, law, privacy, technology, USA
Posted in USA, business, internet, technology | 6 Comments »
Learned misbehaviours
17.01.2010
Preparing for one of my Swedish speeches, I came across this, which I delivered in India in December 2008:
If you ever get to read Michael Lewisâs writings about the US financial industry, youâll learn that a lot of people within there do not know what they are doing or why they are doing it. There is just a series of coded behaviours and no one remembers the reasons behind it âŚ
If you can separate what is being done because of learned behavioursâor should I say misbehavioursâand what is being done because the principles are correct, you have already come a long way in dealing with international business.
The only way to break the cycle is to communicate with people, and get them as passionate about your brand as you are about it. Because you might just discover that despite more entrenched companies operating in your industry, they may well be helmed by management who do not care or do not remember just what their brands stand for.
This is exactly where âhaving council experienceâ has got Wellington. It is a crash course in learning misbehaviours. And the more you learn, the less relevant you become to Wellingtonians as a representative of the city.
This is why I am heading over (on my own money, I should add): to get even more world-class examples and create even more networks should I be elected mayor.
Tags: Aotearoa, branding, business, finance, Jack Yan, mayoralty, New Zealand, organizational behaviour, politics, Sweden, Wellington, Whanganui-a-Tara
Posted in India, New Zealand, Wellington, branding, business, culture, politics | 2 Comments »
Eric Karjaluoto, speaking human
03.01.2010
Iâm thoroughly enjoying Eric Karjaluotoâs Speak Human, which could well be a marketing handbook for the 2010s. Current (the references are up to date as of October 2009), Eric looks at how small businesses can do better than the big firms for numerous reasons: (a) fewer layers of decision-making; (b) the ability to engage and be one-on-one with audiences and customers; and (c) simply being nice.
Beautifully presented (no surprise, since Ericâs SmashLab (or, rather, smashLAB) is a leading design firm), Speak Human is written in a conversational tone, with good anecdotes along the way. This isnât a book that has to-do lists (which hardly work, anyway): it invites the reader to have a think based on the experiences collected within, and apply them for oneself. Thereâs good horse sense here.
There are things that he reveals many brand consultants get wrong. I can relate to one anecdote where his firm had a bunch of law firms come to them because they did such a good job on one. Everyone wanted the same, but better. Yet, sometimes, he says, thatâs not the idea, especially when the will isnât actually there to be different or better.
If you can imagine the image of a Canadian (or at least one that I hold, with a huge generalization): sensible, honest and full of integrity, you wouldnât be far wrong when it comes to Ericâs style. He, too, âspeaks humanâ and lives his bookâs message in his writing.
One of the favourite bits: that the two most damaging words to a companyâs brand are company policy. Eric says they mean, âF*** you, weâll do whatever we want.â I never thought about them that way, but heâs absolutely right.
Tags: book, branding, business, Canada, engagement
Posted in branding, business, marketing | 2 Comments »





































