Posts tagged ‘Google’


History of the 2010s: a look back at the decade that was

02.01.2020

When I first wrote a satirical look back at the decade, which ran on this blog in December 2009 (on the old Blogger service, as I was helping a friend fight a six-month battle with Google to restore his blog), it was pretty easy to make up little fictions based on reality. This one, covering the decade just gone, was a different matter. No matter how you did it, often the reality would be stranger than the satire.
 
2010
The Australian establishment, especially large portions of its media, are shocked a woman could become prime minister. They spend her entire term telling the Australian public that this is morally wrong.
   Americans decide that they needed less honesty from television, so Simon Cowell leaves the US version of Pop Idol, American Idol.
   Donald Trump-hosted show The Apprentice gets its lowest ratings ever. He begins planning another show and brainstorms with his countrymen on Twitter.

   Long-running shows Ashes to Ashes and Lost end with exactly the same conclusion. Frustrated at years of investment in the two shows, the Anglosphere is so turned off television that they would rather form silos on social media websites to make their owners rich. Two guys in San Francisco spot the opportunity and invent Instagram.
   Jay Leno unquits The Tonight Show after discovering the $30 million per annum he made prior to leaving just couldn’t sustain his car collecting hobby.
   Kate loves Willy, so they get engaged.
 
2011
It’s revealed that Arnold Schwarzenegger does films, politics, and the family maid.
   Following the example of HH the Dalai Lama, Charlie Sheen decides to impart his wisdom to the masses, gaining an extra million Twitter followers as a result.
   Cheryl Cole starts on the US X Factor amid much buzz, then vanishes from the show. Only her dimples remain.
   Proving Apple is either a cult or a religion, Steve Jobs shrines appear all over the world after his passing.
   How I Met Your Mother concludes as we find out River Song is Amy Pond’s daughter.
   Kate loves Willy, so they get married.
 
Reality is stranger

   Facebook launches Timeline, but it actually doesn’t work on the 1st of each month as no one there has worked out there are time zones other than US Pacific. Still no one thinks they’re stupid.
   Google gets busted over its advertising preferences’ manager, which actually doesn’t stop gathering your preferences after you’ve opted out from having them gather your preferences. None of the other NAI members seem to have a problem with their opt-outs. As far as I can tell, Google has been lying about its opt-out for two years, affecting millions.
 
2012
President Obama finally figures out that same-sex marriage would not bring about disaster—that could safely be left to Big Tech, as it enjoys monopolies. As a result, Facebook has its IPO.
   Forget 2011’s Steve Jobs shrines, Jesus got a new look in Zaragoza, thanks to a repair job. Not everyone is enamoured with the updated Jesus, but it saves the town and numerous businesses.
   Prince Harry parties and brings a new meaning to ‘Las Vegas strip’. Got to have something to mark his grandmother’s 60th Jubilee.
   The Hunger Games makes stars of Jennifer Lawrence and Liam Hemsworth, although people over a certain age thought it was The Unger Games, a remake of The Odd Couple.
   Kate loves Willy, so they expect a kid.
 
In the real world
   Malala Yousafzai kicks ass and a bullet to the head doesn’t stop her. If anything, it makes her stronger and grows her reputation.
   E. L. James gathers up her Twilight fan fic and puts it all into a book, called 50 Shades of Grey.
   Remember, this is where Boris Johnson is mayor: the London Olympics use the Kazakh national anthem from Borat. High five!
   Google gets busted over bypassing the ‘Do not track’ setting on Iphone Safari browsers by The Wall Street Journal. Despite trying to look innocent, it stops this the same day. Several US states’ attorneys-general decide this was such a gross violation of privacy that they fine Google a few hours’ earnings.

   Proving boys can do anything, Brad Pitt became the face of Chanel No. 5.
   Lana Del Rey has really good hair.
 
2013
Jennifer Lawrence brings publicity to her new film, Silver Linings Playbook, by falling at the Oscars.
   Miley Cyrus mainstreams twerking, which showed how far society had already descended. Her Dad’s ‘Achy Breaky Heart’ release in 1992 wasn’t considered a cultural high-point at the time: the apple does not fall far from the tree.
   Edward Snowden exposes mass surveillance on US citizens and even US allies. There is mass panic over the collection of data and the private sector pushes back, ensuring encryption of users’ private information … actually, nothing happened, and the NSA continued with its data collection while the Obama administration charged Snowden with a crime and tried to extradite him from Russia, where he had more freedom of speech.
   HM Queen Elizabeth II evens things up with Helen Mirren by winning a BAFTA for playing HM Queen Elizabeth II.
   Kate loves Willy, so they have a kid.
 
In the real world
   RIP Nelson Mandela.
 
2014

Ellen Degeneres broke Twitter with a selfie, but since everyone knew why, no one recalls if the fail whale went up.
   The world got a reminder not to upload private stuff to the cloud—as celebrities found out the hard way when their intimate pics were leaked. En masse, the world stopped uploading images to the cloud and to social media while they waited for Big Tech to fix things with their privacy … actually, nothing happened, and people uploaded more photos, in the hope that hackers would find them and release them.
   Scotland decides to stay part of the Union—for now. Of course they could trust London not to do something silly like leave the European Union.
   Bill Cosby makes Mel Gibson look respectable.
   Jay Leno decides he’s made enough for his car collecting hobby and leaves The Tonight Show, though he might still unquit. Watch your back, Jimmy.
   Kate loves Willy, so they expect another kid.
         
In the real world
   You’ve heard of the website You Park Like a C***? An American exchange student in Tübingen wanted to be featured on You’re Stuck in a C***.
   RIP Robin Williams, one of the funniest actors on Earth.
 
2015
Volkswagen, trying to outdo its links to Nazism and allegations of labour relations’ corruption, recalls tens of millions of diesel vehicles to see how far its brand would stretch. The US plans to fine VW way more than Ford or GM when they cheated on emissions, because, foreign.
   Donald Trump hits on an idea for a new reality show where he runs for president. Casting begins.
   Steve Harvey named the wrong winner at the Miss Universe pageant. At this point, being ‘Harveyed’ is a fairly innocent term.
   Jon Snow is very much alive and continues fronting the news on Channel 4.
   Kate loves Willy, so they have another kid.
 
In the real world
   Forget that August 9, 1976 Sports Illustrated cover; Caitlyn Jenner appears on the cover of Vanity Fair.
 
2016
The Chicago Cubs win the World Series, as detailed in Grey’s Sports Almanac.
   In November, the unthinkable happens: Wellington has a massive rainstorm, followed by an earthquake that triggers a tsunami warning, followed by flooding and extreme fog that leave the city cut off from the rest of the country. Summer would be called off while citizens figured out what to do. The UFO invasion does not take place, though with local body elections, certain candidates were replaced by replicants.
   Kate loves Willy—and Harry loves Meghan. Not a bad way to mark HM the Queen’s 90th birthday.
 
In the real world
   The UK votes to leave the European Union: Nigel Farage is overjoyed, but Boris Johnson and Michael Gove’s body language and facial expression reveal their dismay, and their words don’t match.
   I discover first-hand that Facebook is forcing downloads on people with the guise of ‘anti-malware’, even though this claim is dubious, and Facebook admits data are transferred back to the mother ship. I spend two years finding a journalist with the guts to write about it. Potentially millions have already been affected stretching to the beginning of the decade.
   RIP David Bowie.
 
2017
With the approval of the US audience, a massive, multi-channel series débuts, starring Donald J. Trump. It shows a dystopian America that elects a game show host its president, and warns us what can follow. This four-year experiment is expected to culminate in 2020 with an election special, which determines the series’ fate for a renewed batch of episodes.
   Kendall Jenner can do anything. She can solve riots with cans of Pepsi. Forget flower power.
   Kate loves Willy, so they expect another kid.
 
In the real world
   La La Land wins the Oscar for Best Picture, until it was taken off them and Midnight wins the Oscar for Best Picture. Someone Harveyed (first definition): presenter Warren Beatty had been handed the wrong card.
   Someone unplugs British Airways’ computers, and all flights at Heathrow and Gatwick are cancelled.
   News of Harvey Weinstein’s alleged sexual harassment changes the meaning of getting ‘Harveyed’, and this one is far more horrific.
 
2018
Kanye West became Donald Trump’s biggest fan and joins the cast of his experimental four-year show. He plays an unhinged character who believes slavery was a choice.
   Harry loves Meg, and tie the knot. Meghan’s Dad, however, was too busy pursuing a career in modelling to attend.
   Taylor Swift gets the voters out, and the public hasn’t seen anything like this since David Hasselhoff brought down the Berlin Wall.
   Kate loves Willy, so they have another kid.
 
Reality is stranger
   Louise Matsakis at Wired writes the story on Facebook’s forced downloads, after I tipped her off. Facebook stopped pushing these downloads, after affecting millions and telling them it was for their own good.
   A month later, a pink-haired man named Christopher Wylie blew the lid on something much bigger: Facebook, in violation of a 2011 FTC consent decree, allowed a data company to harvest over 50 million users, swinging the outcome of the US presidential election.
   Roseanne comes back, Roseanne Barr Tweets something racist, Roseanne goes away.
   Some media job-shame actor Geoffrey Owens for working at Trader Joe’s; people come to his defence.
   Twelve boys are rescued from a cave in Thailand, after Elon Musk makes a coffin that others brand impractical, angering him so much he calls one of the rescuers ‘pedo guy’.
   Speaking of Elon, Tesla will call the cops on you if you’re a whistleblower, telling them you’re heading to work to shoot up the place.
   And yes, this does mean that the real news was whackier than the fiction.
 
2019
To keep the ratings up for his long-running show, Donald Trump gets jealous of Greta Thunberg, as she didn’t have to fake her Time Person of the Year cover.
   He heads to the UK for the D-Day commemorations, and bonds with HM the Queen, telling her, ‘My Dad was German and my Mum was Scottish, too.’

   The British attempt a remake of Donald Trump’s show. They search for a man who is born in New York, cheated on his first two wives, has five kids, funny hair, used to espouse more liberal views, before trying to sell ethnonationalism as part of his schtick. They find him: Boris Johnson, best known for his earlier work on Little Britain USA. Within weeks he’s already cheated on his partner Carrie by giving everyone in the UK a weak pound.
   Harry loves Meg, and this year, they didn’t need Kate and Willy to provide the baby news.
 
Reality is stranger
   Facebook says it will act in the wake of the Christchurch massacre, but by the following month, New Zealand’s privacy commissioner reveals they’ve done nothing, and are ‘morally bankrupt, pathological liars’.
   Twitter deletes the account of Will ‘Egg Boy’ Connolly, but not racist Australian politician Fraser Anning, again demonstrating how fearful they are of racists. Twitter also deleted an account that looked for anti-Semitic bots, as bots are good for business (just like Facebook).
   The Hong Kong police show their nostalgia for the British, by using the same colonial, “the natives are revolting” techniques once developed to quash piccaninnies.
   The UK charges in to the Ecuadorian Embassy to arrest Julian Assange, then subject him to psychological torture. The US and UK mainstream media continue vilifying him, while the Russian state media call it out.
   Mark Zuckerberg keeps meeting with right-wing figures, and people still want to keep making him rich by using Facebook, despite being lied to constantly about everything.

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
Posted in business, culture, humour, interests, internet, media, New Zealand, politics, publishing, TV, UK, USA | No Comments »


Capitalism falls down when it’s rigged

04.12.2019

Martin Wolf, writing in the Financial Times, touches on a few points that resonate with my readings over the years.
   He believes capitalism, as a system, is not a bad one, but it is bad when it is ‘rigged’; and that Aristotle was indeed right (as history has since proved) that a sizeable middle class is necessary for the functioning of a democracy.
   We know that the US, for instance, doesn’t really do much about monopolies, having redefined them since the 1980s as essentially OK if no one gets charged more. Hence, Wolf, citing Prof Thomas Philippon’s The Great Reversal, notes that the spikes in M&A activity in the US has weakened competition. I should note that this isn’t the province of “the right”—Philippon also shows that M&A activity reduced under Nixon.
   I alluded to the lack of competition driving down innovation, but Wolf adds that it has driven up prices (so much for the US’s stance, since people are being charged more), and resulted in lower investment and lower productivity growth.
   In line with some of my recent posts, Wolf says, ‘In the past decade, Amazon, Apple, Facebook, Google, and Microsoft combined have made over 400 acquisitions globally. Dominant companies should not be given a free hand to buy potential rivals. Such market and political power is unacceptable. A refurbishment of competition policy should start from the assumption that mergers and acquisitions need to be properly justified.’
   History shows us that Big Tech’s acquisitions have not been healthy to consumers, especially on the privacy front; they colluded to suppress wages before getting busted. In a serious case, according to one company, Google itself commits outright intellectual property theft: ‘Google would solicit a party to share with it highly confidential trade secrets under a non-disclosure agreement, conduct negotiations with the party, then terminate negotiations with the party professing a lack of interest in the party’s technology, followed by the unlawful use of the party’s trade secrets in its business.’ (The case, Attia v. Google, is ongoing, I believe.) Their own Federal Trade Commission said Google ‘used anticompetitive tactics and abused its monopoly power in ways that harmed Internet users and rivals,’ quoting the Murdoch Press. We see many undesirable patterns with other firms there exercising monopoly powers, some of which I’ve detailed on this blog, and so far, only Europe has had the cohones to slap Google with massive fines (in the milliards, since 2017), though other jurisdictions have begun to investigate.
   As New Zealand seeks to reexamine its Commerce Act, we need to ensure that we don’t merely parrot the US and UK approach.
   Wolf also notes that inequality ‘undermines social mobility; weakens aggregate demand and slows economic growth.’ The central point I’ve made before on Twitter: why would I want people to do poorly when those same people are potentially my customers? It seems to be good capitalism to ensure there’s a healthy base of consumers.

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , ,
Posted in business, internet, politics, USA | No Comments »


Tesla or SpaceX doesn’t like you? They’ll say you’re an active shooter

24.11.2019

What does Tesla do to whistleblowers?
   They tell the cops you’re an active shooter.
   Apparently, this case about a gentleman called Martin Tripp emerged in 2018 but only today were the police documents released, and are worth reading.



Above: Two of the pages from the Storey County Sheriff’s Office over the false Martin Tripp ‘active shooter’ incident at Tesla.

   One could attempt to read it generously in Tesla’s favour but I think you’d be fooling yourself.
   Tripp had concerns about waste, and even raised them with Musk. From what I can tell, Musk only engaged Tripp after Tripp had been fired; and it was after that email exchange that the tip was given to police.
   It’s a far cry from the admirable firm I remember, being run by Martin Eberhard. Back then, it was optimistic and transparent. Nowadays it seems a truck prototype can’t stand up to scrutiny for 25 minutes, CEO Elon Musk disses one of the Thai cave rescue divers, Vernon Unsworth, calling him ‘pedo guy’, and Tweets misleading information that lands him in trouble with the US SEC. As far as I can tell in the Twitter thread above, Musk knew about Tripp—enough to speak on the case and be excessively paranoid about him, thinking he could be part of a conspiracy involving oil companies, claiming he committed ‘extensive and damaging sabotage’.
   As Bloomberg put it: ‘Many chief executive officers would try to ignore somebody like Tripp. Instead, as accounts from police, former employees, and documents produced by Tesla’s own internal investigation reveal, Musk set out to destroy him.’
   Also from Bloomberg:

The security manager at the Gigafactory, an ex-military guy with a high-and-tight haircut named Sean Gouthro, has filed a whistleblower report with the SEC. Gouthro says Tesla’s security operation behaved unethically in its zeal to nail the leaker. Investigators, he claims, hacked into Tripp’s phone, had him followed, and misled police about the surveillance. Gouthro says that Tripp didn’t sabotage Tesla or hack anything and that Musk knew this and sought to damage his reputation by spreading misinformation.

   When Gouthro says Facebook (where he had worked before) is more professional than Tesla, that’s really worrying.
   In another case, Jason Blasdell claims that SpaceX, another Musk venture, where he was employed, falsified test documents. When he brought this to his superior’s attention, he was fired. In Blasdell’s case, two of his managers suggested he would ‘come in to work shooting.’ His account makes for sobering reading as the legal avenues he had get shut down, one by one.
   Google and Facebook might do some terrible things in the market-place, but I don’t think I’ve come across this level of vindictiveness against employees further down the food chain from the CEO.
   They seem to be mounting as well—I wouldn’t have known about the two ex-employee cases if not for spotting the Tripp police report Tweets. They both follow a similar pattern of discrediting people with valid concerns, going well beyond any reasonableness. We’re talking about lives and reputations getting destroyed.
   It all points to a deep insecurity within these firms, which go beyond the sort of monopolistic, anticompetitive, un-American, anti-innovation behaviours of the usual Big Tech suspects. Yes, Google will go as far as to get your fired, according to Barry Lynn of Citizens Against Monopoly (Google denies it), or it might play silly buggers and seemingly shut down your Adwords account, or blacklist your site by falsely claiming it is infected, hack your Iphone and bypass its ‘Do Not Track’ setting, expose your private information for years, and plain lie about tracking, but I’ve yet to hear them sicking armed police on you and having their staff say you’d be heading to the office shooting. So maybe in this context, Google can say it hasn’t been evil. Well done. Slow clap.
   At this rate, it’s Big Tech and the monopolies the US government has fostered that’ll drag down the reputation of ‘Made in the USA’.

Tags: , , , , , , , , , , , ,
Posted in business, cars, culture, USA | 1 Comment »


The newer the Instagram, the buggier; and why no one should use Google Drive

24.11.2019

I’ve discovered that the newer the Instagram, the buggier it is. We’ve already seen that it can’t cope with video if you use Android 7 (a great way to reduce video bandwidth), and, earlier this year, filters do not work.
   I downgraded to version 59 till, last week, Instagram began deleting direct messages as its way to force me to upgrade. Neither versions 119 or 120 are stable, and are about as reliable as one of Boris Johnson’s marriages, although they have fixed the filter problem.


   Neither version has an alignment grid to aid you to adjust an image so it’s square, even though Instagram’s own documentation says it remains present. Presently, only Tyler Henry and other psychics can see the grid:


   Holly Jahangiri tells me that she has a stable Instagram on Android 9, and another good friend informs me that Instagram still gives him an editing grid on IOS, which reminds me of the débâcle of Boo.com many years ago: it only worked with the latest gear, at HQ, but never worked with older browsers, and certainly never transmitted in a timely fashion on the broadband of the early 2000s (and to heck with anyone unfortunate enough to still be on dial-up).
   I will keep downgrading till the grid is back for us non-clairvoyants, as it’s a feature I use, though I imagine I could run the risk of getting to one with a grid but inoperable filters. I doubt, however, that the video frame rate on Android 7 has been fixed, and since my earlier phone no longer charges (well, it does, but I have to drive to Johnsonville to the repair shop to do it), I’ve saved up oodles of video content.
   I also can’t tag locations in the new Instagrams. I can try, but the window showing me the locations doesn’t like keyboards. If you can’t enter the first word quickly enough, then you’re stuck in a situation where you have to keep tapping to get your keyboard back.
   It’s pretty unacceptable that a year-old phone is already incompatible with an app, but I guess you have to remember that no self-respecting geek working for Big Tech would have old gear.
   Speaking of Big Tech, I can’t work out why people still use Google Drive. I wasted 80 minutes last night trying to download around two gigabytes of images for work. All Google Drive does is say it’s ‘Zipping 1 file’, and after it’s ZIPped, that is all it does. There’s no prompt to download, no prompt to sign in, no automatic download, nada. You can click (if you catch it in time) the message that it’s ready (which I did on the third attempt), but that does nothing.

   I imagine this is Google’s way of saving on bandwidth and it is utterly successful for them as nothing is ever transmitted.
   The ZIPping process took probably 15–20 minutes a go.
   A comparable service like Wetransfer or Smash just, well, transfers, in less than the time Google Drive takes to archive a bunch of files.
   I also notice that Google Drive frequently only sends me a single image when the sender intends to send a whole bunch. There’s no age discrimination here: both an older friend and colleague and a young interviewee both had this happen in October when trying to send to me. It is, I suspect, all to do with an interface that hasn’t been tested, or is buggy.
   Basically: Google Drive does not work for either the sender or the recipient.
   This morning a friend and colleague tried to send me more files using this godawful service, and this time, Google Drive at least gave me a sign-on prompt. Even though I was already signed on. Not that that does anything: you never, ever log in. However, for once, the files he tried to send me actually did come down in the background.

   I should note that for these Google Drive exercises, I use a fresh browser (Opera) with no plug-ins or blocked cookies: this is the browser I use where I allow tracking and all the invasiveness Google likes to do to people. Now that it has begun grabbing Americans’ medical records in 21 states without patient consent in something called ‘Project Nightingale’ (thank you, Murdoch Press, for consistently having the guts to report on Google), we’re in a new era of intrusiveness. (I’m waiting for the time when most Americans won’t care that Google, a monopoly, has their medical records, after the initial outcry. No one seems to care about the surveillance US Big Tech does on us, which puts the KGB and Stasi to shame.)
   Looking at Google’s own help forums, it doesn’t matter what browser you use: even Chrome doesn’t work with Drive downloads in some cases.

   The lesson is: stop using Google Drive for file transfers, as Smash does a better job.
   Or, better yet, stop using Google. Get a Google-free phone, maybe even one from Huawei.

Meanwhile, I see WordPress’s Jetpack plug-in did this to my blog today without any intervention from me. I imagine it did an automatic update, which it was not set to do.

   There’s untested software all over the place, ignoring your settings because it thinks it knows better. News flash, folks, your programs don’t know better.
   A great way for one tech company to get rid of criticisms of another tech company for a few hours, I guess, harming its ranking in the process. Google itself has done it before.
   Farewell, Jetpack. Other than the stats and the phone-friendly skin, I never needed you. I’m sure there are alternatives that don’t wipe out my entire blog.

Tags: , , , , , , , , , , , , , , ,
Posted in internet, technology, USA | No Comments »


Big Tech and advertising: the con is being revealed

13.11.2019

People are waking up to the fact that online advertising isn’t what it’s cracked up to be.
   Last month, Bob Hoffman’s excellent The Ad Contrarian newsletter noted, ‘I believe the marketing industry has pissed away hundreds of billions of dollars on digital fairy tales and ad fraud over the past 10 years (in fact, I’m writing a book about it.) If I am right, and if the article in question is correct, we are in the midst of a business delusion unmatched in all of history.’ He linked to an article by Jesse Frederik and Mauritz Martin (also sent to me by another colleague), entitled ‘The new dot com bubble is here: it’s called online advertising’ in The Correspondent. In it, they cast doubt over the effectiveness of online ads, hidden behind buzzwords and the selection effect. If I understand the latter correctly, it means that people who are already predisposed to your offering are more likely to click on your ads, so the ads aren’t actually netting you new audiences.
   Here’s the example Frederik and Martin give:

Picture this. Luigi’s Pizzeria hires three teenagers to hand out coupons to passersby. After a few weeks of flyering, one of the three turns out to be a marketing genius. Customers keep showing up with coupons distributed by this particular kid. The other two can’t make any sense of it: how does he do it? When they ask him, he explains: “I stand in the waiting area of the pizzeria.”

   The summary is that despite these companies claiming there’s a correlation between advertising with them and some result, the truth is that no one actually knows.
   And the con is being perpetuated by the biggest names in the business.
   As Hoffman noted at the end of October:

A few decades ago the advertising industry decided they couldn’t trust the numbers they were being given by media. The result was the rise of third-party research, ratings, and auditing organizations.
   But there are still a few companies that refuse to allow independent, third-party auditing of their numbers.

   No surprises there. I’ve already talked about Facebook’s audience estimates having no relationship with the actual population, so we know they’re bogus.
   And, I imagine, they partly get away with it because of their scale. One result of the American economic orthodoxy these days is that monopolies are welcome—it’s the neoliberal school of thinking. Now, I went through law school being taught the Commerce Act 1986 and the Trade Practices Act 1974 over in Australia, and some US antitrust legislation. I was given all the economic arguments on why monopolies are bad, including the starvation of innovation in their sector.
   Roger McNamee put me right there in Zucked, essentially informing me that what I learned isn’t current practice in the US. And that is worrisome at the least.
   It does mean, in places like Europe which haven’t bought into this model, and who still have balls (as well as evidence), they’re happy to go after Google over their monopoly. And since our anti-monopoly legislation is still intact, and one hopes that we don’t suddenly change tack (since I know the Commerce Act is under review), we should fight those monopoly effects that Big Tech has in our country.
   What happens to monopolies? Well, if past behaviour is any indication, they can get broken up. Sen. Elizabeth Warren is simply recounting American history when she suggests that that’s what Facebook, Google and Amazon should endure. There was a time when Republicans and Democrats would have been united on this prospect, given the trusts that gave rise to their Sherman Act in 1890, protecting the public from market failures like these. Even a generation ago, they’d never have allowed companies to get this influential.
   Also a generation ago, we wouldn’t swallow the BS an advertising platform gave us without something to back it up. Right now, it seems we don’t have anything—and the industry is beginning to cry foul.


Lorie Shaull/Creative Commons Attribution–Share Alike 2·0

Regardless of your political stripes, Sen. Elizabeth Warren calling for the break-up of Big Tech made sense as recently as a generation ago.

Tags: , , , , , , , , , , , , , , , , ,
Posted in business, internet, marketing, New Zealand, technology, USA | 4 Comments »


Should I remove Feedburner?

05.10.2019

I’m wondering whether it’s worth carrying on with Feedburner. Over the last few years I’ve rid our sites of Facebook gadgets—that means if you “Facebook liked” something here, you’d have to go through the Po.st links above (which I’m hoping are visible on the mobile version), rather than something made by Facebook that could track you. It’s not been 100 per cent perfect, since Po.st doesn’t pick up on likes and shares that you get within Facebook, so if this post manages a dozen likes there, the count you see above won’t increase by 12. It’s why well liked posts don’t necessarily have a high share count, which renders the figure you see here irrelevant.
   I suppose it’s better that someone understates the share figure than overstates it—as Facebook does with its user numbers.
   But I dislike Google’s tracking as much as Facebook’s, and since I have de-Googled everywhere else (one of the last is shown below), then I’d like to get rid of the remaining Google tools I use.

   I signed this blog up to Feedburner when the company was independent of Google, but I see from the gadget on the full desktop version of this site there are only 37 of you who use its feeds from this blog. This is a far cry from the 400-plus I used to see regularly, even 500-plus at one point in the late 2000s.
   I checked in to my Feedburner stats lately, and was reminded that the drop from hundreds to dozens all happened one day in 2014, and my follower numbers have been in the two digits since. Check out this graphic and note the green line:

   It’s entirely consistent with what I witnessed over the years. There were indeed days when the Feedburner gadget’s count would drop into the 30s, before rising back up to 400 or so the following day. I never understood why there would be these changes: in the early days of Feedburner, before the Google acquisition in 2007, I had a slow and steady rise in followers. These peaked soon after Google took over, plateaued, and just before the 2010s began, the massive fluctations began.
   I can’t believe there’d be en masse sign-ups and cancellations over a five-year period, but in 2014, the last fall happened, and it remained low. And, to be frank, it’s somewhat demoralizing. Is the fall due to Google itself, or that Feedburner decided to run a check on email addresses and found that the majority were fake one day, or something else?
   Given that the fluctations were happening for years, then I want to say there was a bug that knocked out hundreds of subscribers, but I actually don’t know, and I haven’t read anything on this online, despite searching for it.
   Perhaps Google cuts back the dissemination of your RSS feed if you’re not using their Blogger product, but we know why using their service is an exceptionally bad idea.
   It reminds me of Facebook’s decision to kill the shares from a page by 90 per cent some years back, to force people to pay to keep their pages in the feed.
   If you’re getting this on Feedburner, would you mind leaving me a comment so I know it’s still worthwhile? Otherwise, I may remove my account—I’ve de-Googled everything else—and if you still need Atom and RSS feeds, they can be had at jackyan.com/blog/atom/ and jackyan.com/blog/feed/ respectively.

Tags: , , , , , , ,
Posted in internet, publishing, technology | 2 Comments »


Google My Business: first-hand reports suggest it’s a terrible idea

23.08.2019

One more Google My Business post for now, since no one has commented on my earlier post.
   As suspected, there are no safeguards for piling:

We had a 20 year old girl post a lengthy negative review on our Google Business Page because we wouldn’t ship her a replacement product for free. As a result, she proceeded to have 16 other people leave 1 star reviews in rapid fire succession on our page. I’m talking within minutes. We have sent cease and desist orders, we have consulted attorneys, we have contacted Google. The fake reviews are still up. The only way we finally got some control over the situation was to mark the page as “Closed”. If you do that it removes the ability to review. The whole situation and fact that one person can damage your brand so easily, and so quickly with no support from Google for days on end is totally ridiculous.

   If things don’t work, you’ll have to file support requests, but I’ve been there with Google, and that’s a hiding to nothing. It was 10 years ago this year when I discovered just how deceitful and dishonest Google is. Here’s one experience with Google My Business in the cache (the original is long gone; emphasis in original):

Google My Business a total joke. Worst customer service experience I’ve had in a long time.
Having issues with Google My Business? You are not alone, not in the slightest. I can tell from all the posts on this forum as well as from personal experience that there is no ‘customer support’, just a bunch of people that answer the phone to tell you that they can’t do anything.
   Our business listing suddenly disappeared and was replaced with the name of one of the employees. So I click on a few help pages and find a support line to which they are supposed to call me. I get the call, it connects, I say hello, then they hang up … What a great start.
   I call again, and finally get somebody I can barely understand who apparently doesn’t know anything about anything, and can’t actually do anything either. I’d kill for a job where I can just tell everyone who calls me that nothing can be done, and then hang up on them. The great part is feedback is only available AFTER the call, so if they hang up on you, you can’t leave any feedback so they can’t get in trouble.
   So I tell this lady my issues, and she says she’ll look into them, then I get hung up on again.
   The next day I get an email with NO SUBJECT, that looks very spammy but lo and behold it’s actually a legit email from Google My Business. The geniuses over there don’t understand what my question is and want me to clarify.
   What do they want me to clarify? They apparently looked at our website, and because one of the employees name is on the website, then the deletion of our listing and replacement with just an employee name and nothing else is justified.
   Get this, in order to fix it, they want me to DELETE our staff page on the website. Make sense to you? Not to me either.
   So I call them again. I get hung up on just after I gave them my email, again. Call back AGAIN and finally talk to another ESL guy who I can at least mostly understand. He goes on to tell me he is also powerless, but if I want I can talk to his supervisor, who ‘can’t do anything either sorry’. Our business listing ‘won’t be on the google’ for ‘several weeks’ because I made the HUGE mistake of trying to correct our suite number to match USPS standard formatting. Oh, and I made the cardinal sin of updating our profile to show that, as a medical clinic, we don’t do deliveries. I’m so sorry Google, I really am. I didn’t know you wanted us to falsely advertise our services and get sued. I’ll never do it again so can you please restore our listing?
   Oh, by the way, I opted to hold for the supervisor and got hung up on again.
   I think we should just give up, Google has made it pretty clear how much of a priority their customers are. For my part I’m pulling the $2k adwords we’re doing every month. Probably a pittance in Google’s eyes but hey, it’s all I can do to protest their pisspoor service.
   Good luck everyone!
   Wow. Just wow.

   I found a lot of similar reviews, and those who promote it in a more positive light appear to be SEO specialists. How convenient.
   I might leave it for now since I’ll never see these My Business boxes, and I just hope that if we do get piled on, they’ll have fixed the bug that prevents us from deleting listings.

Tags: , , ,
Posted in business, internet, marketing, USA | No Comments »


I want to remove a My Business location, but Google won’t let me

23.08.2019

I really should not have wasted my time with Google, as My Business (see yesterday’s post) reminded me just why I don’t use the site—it’s not only the privacy issues, but the fact that things don’t work as advertised, which has always been the case with Google.
   You’ve already seen that it’s impossible for me to add my business’s address to Google My Business. That’s not a huge surprise, since the last time I had Google Earth, they didn’t even know that the White House was at 1600 Pennsylvania Avenue NW, Washington, DC—and that was version 5 of their software. If these folks don’t even know where their own president is, I can’t expect them to deal with Tawa.
   However, we do have an address in Manhattan, so I attempted to add that. After all, it seemed I was verified, or at least close to being verified, so why not get around the existing entry’s non-verification (as it goes through the process of sending a postcard, and, frankly, no one at the office can be bothered—they feel about Google much the same way as I).
   There was no difference: Google still wanted to send a postcard, so I thought I should delete the entry.
   Well, you can’t. There isn’t anything in the documentation that says it’s this hard. Following their own instructions, I delete the location, and nothing happens.


Seems simple enough: Google says I should select ‘Remove location’.


Google wants me to confirm. I click ‘Remove’.


Like a lot of US Big Tech, they make it appear that they’re busy doing something …


… when in fact, nothing is being done.

   Maybe I should go in and edit it, as perhaps Google can’t deal with three businesses called Lucire.
   Good luck with that. I click on the entry and just get taken to a page where I am asked to select an account. I only have one, so I click on it three times, and I get taken back to the My Business home page with the four locations on it.


Clicking on the last entry goes to this page. Click my email address three times, and you’ll go back to the start.

   And ad infinitum. You can attempt to do this as many times as you like, but it is impossible to delete a location, contrary to what Google claims, it is impossible to edit some locations, contrary to what Google claims.
   It’s no wonder the Dashboard was so full of discrepancies because, like Facebook, like Twitter, like Amazon, their databases are probably shot to hell, and nothing works as they say they do. I may be a layman on such subjects but it appears the more they add, the more the house of cards collapses.
   I suspect some of these errors are intentional—we know Google intentionally programs in more pages so they can claim increased page-views to their site (e.g. if you click on an image in the Google image search, they take you to an intermediate page first—10 years ago, they took you straight to the page)—so by offering a website that is SNAFU, you’re forced to increase the page-view count. (Of course, if we do holding pages and forwarding pages to our sites, Google penalizes us.) When such obvious inefficiencies are introduced, you know that the reasons aren’t all kosher.
   So there you are: even if you wanted to delete an entry (and I was sorely tempted to yesterday), Google won’t let you.
   Google: deceitful and useless. And a total waste of time. I’m so glad I don’t use this site in any real way—apart from the time it sucked over the last 24 hours.

Tags: , , , , ,
Posted in business, globalization, publishing, technology, USA | No Comments »


Has Google My Business ever given you business?

22.08.2019

I had a call from a nice gentleman working for Google called Shabhaz today. No, he wasn’t about to tell me that I wasn’t on the ‘first page of Google’: he worked for Google My Business, where they want to verify businesses and suck them into the ecosystem, complete with dashboard and social features.
   I’ve always ignored the postcards that come and the one time my curiosity was piqued, the blasted site didn’t work anyway. I can’t remember the specifics now, but I recall my usual reaction: ‘What Google says and what Google does are entirely different things.’ You come to expect it from US Big Tech.
   I suppose if you ignore it for enough years, the Big G phones you.
   I proceeded to tell Shabhaz all the reasons I hated (actually, that’s not strong enough a word) his firm, but kept repeating, ‘I’m not angry at you, only at your employer.’ And words to the effect of, ‘A man has to make a living, so I don’t have a problem that you work for them, but this is a firm with highly dubious ethics.’
   He did say, ‘If I had that experience, I’d hate them, too,’ and I had to correct him and expand on the stories: ‘It’s not just about my experience—it’s all the things Google does that violate our privacy, not just mine, but everyone’s.’
   Nevertheless, you can’t stay angry at a guy who has had nothing to do with his bosses’ incompetence, greed, avarice and tax avoidance, and is only trying to collect a pay cheque, so I agreed to help him out.
   Of course, it didn’t work as planned, as updating the address leads to this:

   The house has only been there since 1972, and Google Earth has it, but then we all know that Google Earth operates in some kind of parallel universe—parallel to even Google My Business, it seems. One day, I suspect Google will catch up with houses built in the 1970s.
   But seriously, with three businesses all linked to my email address (Heaven knows how) I wonder if anyone has ever got any business through Google My Business.
   I’ve been on Linkedin longer than most people I know and I’ve never received any work enquiries from it.
   And I’ve yet to have anyone tell me that they found my business through Google, so I’m tempted to delete the listings for Jack Yan & Associates and Lucire from the My Business dashboard.
   The thing is, I don’t want to read your reviews about my businesses on Google. I don’t want to risk getting piled on by unethical actors, which totally can happen in this day and age. If you want to reach us, there’s a good contact form with all the addresses on our sites.
   So what’s the prognosis out there? Since I actually don’t use the site except as a last resort, and have little desire to, your experience far outweighs mine.

On a related note, this also made me wonder about competence.

   I’ve never given my permission to be in the Yellow Pages. And the fact that Lucire does screen printing is news to me. Who makes up this bullshit and tries to pass it off as authoritative?
   A Tweet to them is so far unanswered, so I may get in touch with them to have this listing removed. This one I can answer: since I’ve never been in the Yellow Pages, I can say, hand on heart, that I’ve never had any business from them. By the looks of it, they’ll never send me anything relevant anyway.

In summary, today’s thought about Google:

PS.: Yellow has deleted our entry (done within hours of my complaint).

Tags: , , , , , ,
Posted in business, internet, New Zealand, Wellington | 2 Comments »


Huawei without Google: isn’t that a good thing?

21.05.2019

I see Google’s going to stop supporting Huawei as a developer. How is this a bad thing?
   First, Huawei can still get the public parts of Android, since they’re open-source. Secondly, if they don’t get updates ahead of time, so what? When have western software companies rolled out bug-free updates? Based on my own experience, Chinese cellphone developers make stuff that just works, and I’m inclined to trust them more these days.
   Thirdly, no one needs all that Google crap anyway: I always said that if it disappeared overnight, we’d all find replacements within a week. Now Huawei has to—in fact, it already has them.
   Anyone who owns a Chinese phone made for the Chinese market already knows that they have their own app stores. Why do you actually need YouTube through an app when you can browse to the website? Maybe Huawei will do a tiny YouTube app that only surfs to their site for those keen on getting into the Google snooping network. Is a Gmail app really a must if you can set up your phone really easily as an email client to pull from Gmail? As to maps, I’ve been using Here Maps since I’ve had my Meizu M2 Note in 2016, and while it isn’t perfect, it’s more than adequate. Recently I found they had maps of the Chatham Islands when the cars’ sat-nav didn’t.
   All Huawei really needs to do is roll out its own app store to its western phones with decent enough translations, and make sure it’s updated with the APKs.
   I have a better Meizu weather app on my phone than anything I’ve ever found on Google, and I’m sure Huawei has its version.
   I owned a Huawei phone many years ago, although it was from my telco and I never had it rooted. It came with a suite of battery-draining Google junk, including services that you could switch off only to have them restart; but when I was able to get a Google-free phone, I’ve never looked back. When that phone was replaced, I made sure the next one was Google-free as well.
   What’s going to happen is that Google and the US will lose out as Huawei might find itself zooming ahead with a superior app store, and its own developments may outpace the Americans’.
   Corporate America may be patting itself on the back, and their president may think he was doing their bidding, but I think they’ll find themselves weakened.

Tags: , , , , , , , , , , , , , , , , , ,
Posted in business, China, design, internet, politics, technology, USA | No Comments »