Posts tagged ‘meetings’


Google isn’t working

22.04.2020

I’ve done several Zoom meetings since the pandemic was declared, and two Google Hangouts. While I’m not thrilled at having to use two companies with patchy (to say the least) records on user privacy, the meetings (three for Medinge, one for another board I sit on) have been productive, and the only bottleneck has been, of course, Google.
   I’ve never known what to do with those meeting.ics files that come in but I assume they are digital diary entries for those who don’t like paper. But I can open them in a text file and figure out when meetings start and end and with whom I’m having them.
   If someone sends me a Zoom or Google Hangouts’ link then I’m all good, as I can head straight there and attend the meeting. But for one organization, which has been on Google for longer than I’ve been on their board, I’m expected to get this from the ICS file itself. Fortunately they have an excellent secretary and convener who sends me the link privately since I’m the only one out of the 10 or so who attend these Google-based meetings who can’t figure out how to use this technology.
   Apparently, for everyone, they receive the email and they get a Google Hangout link inside a Calendar entry like this:

and for me, and I’ve spent two hours on this, this is all I get:

   I can tell you it’s not inside the ICS file. There’s no link at all.
   Before you say, ‘Jack, you have non-standard privacy settings on your browser and computer,’ let me answer that now: I’ve downloaded a fresh copy of Opera with no privacy blocks whatsoever, and instead of retrieving the ICS from my usual Eudora email client, I’ve gone into Gmail, where they’ve sent the same invitation, and pretended to like Google and tried to do everything within their ecosystem. This is my only Gmail account, which we are all required to have on this board.
   I’ve opened the email containing this link. If I click on ‘Add to calendar’, I get the screenshot of mine above. Next to the meeting.ics attachment is ‘Download’. If I click on that, I download exactly the same file I had on my regular email, with no Google Hangouts’ link. Surprisingly, there is no way to add an ICS file from Gmail to your Google Calendar—not even a customized right-click option—which must rank as one of the stupidest things that Google could do if they expect us to use their products as a suite.
   There is no obvious way to open meeting.ics from within Google Calendar. However, you can import (Settings, then Settings, then Import/Export) the file, and the result? Same as before.
   Our notifications are sent through a service called Our Cat Herder, and when I click for the full meeting details, I just get taken to that site, again with no Google Hangouts’ link.
   I get that our brains are all wired differently, but there must be a simple, logical explanation on why everyone else can see this link and I can’t.
   I realize that when I spot something Google does, and write about it on this blog, I usually go, ‘That’s dodgy. These guys are a bunch of wankers,’ and 99 per cent of people go, ‘That’s dodgy but I’ll put up with it because free stuff,’ so I know we are different. However, I’m struggling to think how anyone has managed to navigate Gmail, Google Calendar and all their non-search crap to find this link.
   I’ve asked the person convening the meeting to show me in person how they get to their Google Calendar window after we come out of lockdown, but I really have clicked everything under the sun in Gmail, Calendar, Google Account, my profile, and anything else they let me access. I spent 90 minutes one morning and another half-hour today: two hours of letting this Big Tech crowd know all about my computer and invade my privacy. It just cannot be done. Except logic tells me if nine other people can, then their brains must be wired so differently that they are clicking on something that I obviously cannot see. That Google has made it that invisible or that illogical to my 1 per cent brain. But, Gmail users, what else should I click on? There isn’t anything else. I’ve clicked on everything that’s obvious and even on things that were obvious dead ends.



Above: I’ve clicked on what I thought are the obvious links, so where’s this mystery Google Calendar file that reveals a Google Hangouts’ link?

   But logic also says that if we are all receiving the same emails and the same meeting.ics file then why are they different? Even the time is different (theirs is 4.30 to 6 p.m., mine is 4.30 to 6.30 p.m.) as is the title (theirs has the name of the organization in it).
   This is yet another case where Google doesn’t work. I’ve written plenty about why this company’s products are bad for us, their record of censorship, their exercise of a monopoly, their taking and exposure of user data, and their general incompetence. We all know about their failure to be transparent, especially with the one product which makes the most money—their (independently unaudited) advertising. Recently I wrote about how Google Drive does not work, and now you can add Gmail and Google Calendar to the list. Conclusion: this hodgepodge of services is a waste of time. Like Microsoft Word, I’m glad I didn’t get laboured with them early on—and know to stay well away from them in the general course of my work.

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