Posts tagged ‘Spotify’


A sure way to lose customers: upload their private information to Facebook

03.01.2021

I’m still blocked from seeing my advertising preferences on Facebook on the desktop, the only place where you can edit them, something that has plagued them for years and which they’re unlikely to fix. I commonly say that Facebook’s databases are ‘shot to hell,’ which I’ve believed for many years, and this is another example of it.
   I can, however, see who has uploaded a list containing my private information to Facebook, and this ignominious bunch includes Amazon, Spotify (several subsidiaries), numerous American politicians, and others. I’ve never dealt with Spotify, or the politicians, so goodness knows how they have a list with my details, but to know they’ve been further propagated on to such an inhumane platform is disappointing.
   I signed up to one New Zealand company’s list at the end of December and already they’ve done the same.
   This is a sure way for me to ask to cut off contact with you and demand my details be removed. It’s also a sure way to earn a block of your Facebook page, if you have one.


While we’re on this subject, I notice Facebook claims:

Manage How Your Ads Are Personalized on Instagram
If you use Instagram, you can now choose whether to see personalized ads based on data from our partners. You make this choice in the Instagram app.

Actually, you can’t, so thanks for lying again.
   The only advertising settings available are ‘Ad Activity’ (which shows the advertisements I’ve recently interacted with, and that’s a blank list, natch), and ‘Ad Topic Preferences’ (where you can ask to see fewer ads on the topics of alcohol, parenting or pets). Unless Facebook has hidden them elsewhere on Instagram, this is more BS, just like how they claim they’ll block an account you’ve reported. (They used to, but haven’t done so for a long time, yet still claim they do.)

My friend Ian Ryder writes, ‘No lesser names than Steve Jobs (Apple), Bill Gates (Microsoft), Mark Zuckerberg (Facebook), Kevin Systrom (Instagram) have all taken action to ensure the safety of their own families from some of the dangers technology has created in our society today.’ This is pretty telling, isn’t it?

Postscript, January 4: I was surprised to receive another email from the company.

   It does not appear to be their fault as their email system, from a company called hubspotemail.net, claims I have been removed, yet keeps sending. I won’t file a complaint as it’s obvious that Hubspot is unreliable.

Post-postscript, January 5: My lovely Amanda says these folks aren’t back to work till January 18, so they might not even know about the list being uploaded to Facebook. I should be interested to find out if that’s been automated by Hubspot—in which case anyone using it needs to be aware what it’s doing in their name, and whether it matches what they’re saying in their T&Cs.

Post-post-postscript, January 13: The company has responded even before they’ve gone back to work, and confirmed my details have now been removed. They took it really seriously, which I’m grateful for. The upload function was indeed automated, but they say that with the removal of my details, the Facebook list will also automatically update. Their T&Cs will also be updated, so I say good on them for being genuine and transparent.

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Posted in business, internet, marketing, New Zealand, technology, USA | 1 Comment »


Responding to Leisure Lounge

26.03.2020

During the 2011 ‘snowpocalypse’, my friend, the drag queen Olivia St Redfern, produced a series of streamed video programmes called Leisure Lounge. If I recall correctly, the intent was to give people, who had not experienced snow in our city (it’s a once-in-70-year event), some light entertainment. I called in as ‘Charlie’ (with apologies to John Forsythe) with the catchphrase, ‘Good morning, Angels.’ We didn’t have a ton of viewers—they were in the double digits—but those who did watch were loyal.
   Now we’re in a national lockdown for ‘coronapocalypse’, Olivia’s started again with Leisure Lounge, but this time as a podcast, where you can follow her progress each day. It’s quite fun to share the experience, and she welcomes responses. However, I found the Anchor recording method terrible (it messed up a five-minute response I sent to her yesterday), so I redid it for her today. You’ll need to listen to the second episode for context, and, if it’s of any interest, here is my reply.

   After all that, I may as well continue doing the odd podcast as well—something I had the opportunity to do 20 years ago. Better late than never.

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Posted in culture, humour, interests, internet, New Zealand, Wellington | 1 Comment »