Jane Pendry in the UK Tweeted this in response to a Tweet about Amazon, and I had to reply:
Refuse to use them. They breached my data and have a policy of blaming the customer.
— Jane Pendry (@senseabilityUK) November 26, 2021
Agreed. They claim I let someone into my Associates' account as their reason for not paying my earnings. It's utter BS and they can't tell me who this mystery person is. Maybe their computers are this insecure?!
— Jack Yan 甄爵恩 (@jackyan) November 27, 2021
Jane helpfully elaborated:
Yes they are. I explained I had unique passwords, additional security software, no one had access to my computer etc but their line is ‘it’s not us it’s you’. The ICO upheld my complaint. @amazon would not accept responsibility. https://t.co/WnbHuWiASE
— Jane Pendry (@senseabilityUK) November 27, 2021
They won’t admit liability and just deny it. I was dealing with their legal department. I don’t use them at all now Jack.
— Jane Pendry (@senseabilityUK) November 27, 2021
It’s clearly a policy. Cheap products were bought from my account at exorbitant prices and sent to me. They tried to say first I’d committed fraud. When I invoiced the ICO they said I had breached my data. When I explained why it wasn’t possible they started sending me money.
— Jane Pendry (@senseabilityUK) November 27, 2021
You read correctly: Amazon is just as dodgy as the others I’ve criticized publicly. Just that I hadn’t got around to them on this blog, because there had been a lengthy dialogue and I wanted to get more facts. But above is where I’ve got to so far, and it seems I’m not alone.