Bob Hoffman always has great stuff from the advertising world, especially on Facebook. My criticisms have come from the user’s perspective and the very obvious BS Facebook peddles, while Bob reads the US press and combines it with a professional’s knowledge.
In his latest newsletter, it’s a familiar tale: Facebook realized misinformation had greater engagement, something we’ve known for years, but it seems this hasn’t sunk in yet, so it has to keep doing tests. (Doing tests is a great way to delay action, as they can cry, ‘We need more data.’) Bob’s words (emphasis removed, since I don’t believe in italicizing a quote that’s already in quotation marks):
Facebook ran an experiment in which they changed their algorithm to demote the “bad for the world” posts. According to the [New York] Times, “In early tests, the new algorithm successfully reduced the visibility of objectionable content. But it also lowered the number of times users opened Facebook…” Did Facebook implement this good-for-the-world change in its algorithm? Don’t make me laugh.
Meanwhile, Facebook was caught overcharging. Pretty sure we’ve been here, too, when it overstated the number of people it could reach and allegedly inflating its metrics. Bob sums it up just as I have done on so many occasions but with more colour.
As I’ve said forever, anyone who believes anything that comes out of the mouths of these creeps is a fool. The astounding thing is that the pathetic marketing and ad industry “leadership” – and clueless advertisers – continue to put up with this horseshit.
These jokers have been treating users with contempt for 16 years, so why are all these “professionals” still siding with them in light of all this evidence? I used this site a lot, too, as you’ll see from my old posts, but pretty early on I called Zuckerberg ‘arrogant’ and began noticing just how terribly the technology worked. Then I began noticing that every press statement it made was empty, especially when it would say one thing, then do the exact opposite. I’m sure this was at the start of the 2010s. I know a handful of people who get it, but we remain in the minority. Aren’t the dots really easy to join here?
I’ve a feeling we’ll remember all those who continue to advocate for Facebook as late as 2020—and how lacking in insight they must be.