Share this page
Quick links
Add feed
|
|
The Persuader
My personal blog, started in 2006. No paid or guest posts, no link sales.
Posts tagged ‘The New York Times’
01.06.2022
Cory Doctorow posted a link to his collection of links at Pluralistic for August 5, 2020. The first oneâs heading piqued my interest: âContextual ads can save mediaâ.
Itâs worth having a read, especially about the BS behind behavioural advertising (i.e. surveillance advertising) and the âreal-time biddingâ that so many ad networks have been trying to sell to me but which none of them can explain.
If it smells like BS, it probably is.
I tell each one: we sell ads, give us some banner code, and weâll stick it up. They perform well, we increase their share. They perform badly, we decrease them.
They usually go on about the superiority of their systems but if I donât understand them, then Iâm not going to make the switch.
I wonât cite what Cory says on that as the real gems are later in the entry.
Hereâs the one, which agrees fully with something Iâve been saying, though my experience is anecdotal and not backed up by proper, quantitative research: âContextual advertising converts at very nearly the same rate as behavioral advertising, and just as well as behavioral ads for some categories of goods and servicesâ.
He then gives this link.
He notes that in 2019, The New York Times âditched most of its programmatic behavioral adsâ and that the Dutch public broadcaster, NPO, has followed suit, âditching Google Ad Manager for a new custom contextual ad system it commissionedâ.
âThey’ve since experimented with major advertisers like Amex and found little to no difference between context ads and behavioral ads when it comes to conversions.â
Thereâs also greater reach because of GDPR requiring that people opt in to behavioural ads.
My emphasis here: âAnd theyâre keeping that money, rather than giving a 50% vig to useless, creepy, spying ad-tech middlemen.â
I knew there was a reason I kept rejecting those people.
Tags: 2020, 2022, advertising, Cory Doctorow, Google, Netherlands, NPO, online advertising, privacy, research, The New York Times, USA Posted in business, internet, marketing, publishing, technology, USA | No Comments »
29.11.2020
Bob Hoffman always has great stuff from the advertising world, especially on Facebook. My criticisms have come from the userâs perspective and the very obvious BS Facebook peddles, while Bob reads the US press and combines it with a professional’s knowledge.
In his latest newsletter, itâs a familiar tale: Facebook realized misinformation had greater engagement, something weâve known for years, but it seems this hasnât sunk in yet, so it has to keep doing tests. (Doing tests is a great way to delay action, as they can cry, âWe need more data.â) Bobâs words (emphasis removed, since I donât believe in italicizing a quote thatâs already in quotation marks):
Facebook ran an experiment in which they changed their algorithm to demote the “bad for the world” posts. According to the [New York] Times, “In early tests, the new algorithm successfully reduced the visibility of objectionable content. But it also lowered the number of times users opened Facebook…” Did Facebook implement this good-for-the-world change in its algorithm? Don’t make me laugh.
Meanwhile, Facebook was caught overcharging. Pretty sure weâve been here, too, when it overstated the number of people it could reach and allegedly inflating its metrics. Bob sums it up just as I have done on so many occasions but with more colour.
As I’ve said forever, anyone who believes anything that comes out of the mouths of these creeps is a fool. The astounding thing is that the pathetic marketing and ad industry “leadership” â and clueless advertisers â continue to put up with this horseshit.
These jokers have been treating users with contempt for 16 years, so why are all these âprofessionalsâ still siding with them in light of all this evidence? I used this site a lot, too, as youâll see from my old posts, but pretty early on I called Zuckerberg âarrogantâ and began noticing just how terribly the technology worked. Then I began noticing that every press statement it made was empty, especially when it would say one thing, then do the exact opposite. Iâm sure this was at the start of the 2010s. I know a handful of people who get it, but we remain in the minority. Arenât the dots really easy to join here?
I’ve a feeling we’ll remember all those who continue to advocate for Facebook as late as 2020âand how lacking in insight they must be.
Tags: 2020, advertising, Advertising Age, Bob Hoffman, Facebook, social media, The New York Times, USA Posted in business, internet, media, USA | No Comments »
20.03.2018

Foreign and Commonwealth Office
Boris Johnson: usually a talented delivery, but with conflicting substance.
I spotted The Death of Expertise at Unity Books, but I wonder if the subject is as simple as the review of the book suggests.
Thereâs a lot out there about anti-intellectualism, and we know itâs not an exclusively American phenomenon. Tom Nichols, the bookâs author, writes, as quoted in The New York Times, âAmericans have reached a point where ignorance, especially of anything related to public policy, is an actual virtue. To reject the advice of experts is to assert autonomy, a way for Americans to insulate their increasingly fragile egos from ever being told theyâre wrong about anything. It is a new Declaration of Independence: No longer do we hold these truths to be self-evident, we hold all truths to be self-evident, even the ones that arenât true. All things are knowable and every opinion on any subject is as good as any other.â
I venture to say that the “death of expertise” is an Anglophone phenomenon. Head into Wikipedia, for instance, and youâll find proof that the masses are not a good way to ensure accuracy, at least not in the English version. Head into the German or Japanese editions and you find fewer errors, and begin to trust the pages more.
Given that many of âthe peopleâ cannot discern what is âfake newsâ and what is not, or who is a bot and who is not, then itâs absolutely foolhardy to propose that they also be the ones who determine the trustworthiness of a news source, as Facebook is wont to do.
I canât comment as much on countries I have spent less time in, but certainly in the Anglosphere, Iâve seen people advance, with confidence and self-authority, completely wrong positions, ones not backed up by real knowledge. You only need to visit some software support forums to see online examples of this phenomenon.
When I visit Sweden, for instance, thereâs a real care from individuals not to advance wrongful positions, although I admit I am limited by my own circles and the brief time I have spent there.
Itâs not so much that we donât value expertise, itâs that the bar for what constitutes an expert is set exceptionally low. Weâre often too trusting of sources or authorities who donât deserve our reverence. And I wonder if it comes with our language.
Iâll go so far as to say that the standing of certain individuals I had in my own mind was shattered when we were all going for the mayoralty in my two campaigns in 2010 and 2013. There certainly was, among some of my opponents, no correlation between knowledge and the position they already held in society. It didnât mean I disliked them. It just meant I wondered how they got as far as they did without getting found out.
Fortunately, the victor, whether you agreed with her policies or not, possessed real intelligence. The fact she may have political views at odds with yours is nothing to do with intelligence, but her own observations and beliefs. I can respect that (which is why I follow people on social media whose political views I disagree with).
In turn Iâm sure many of them disliked what I stood for, even if they liked me personally. Certainly it is tempting to conclude that some quarters in the media, appealing to the same anti-intellectualism that some of my rivals represented, didnât like a candidate asserting that we should increase our intellectual capital and pursue a knowledge economy. No hard feelings, mind. As an exercise, it served to confirm that, in my opinion, certain powers donât have peopleâs best interests at heart, and there is a distinct lack of professionalism (and, for that matter, diversity) in some industries. In other words, a mismatch between what one says one does, and what one actually does. Language as doublespeak.
So is it speaking English that makes us more careless? Maybe it is: as a lingua franca in some areas, merely speaking it might put a person up a few notches in othersâ estimation. Sandeep Deva Misra, in his blog post in 2013, believes thatâs the case, and that we shouldnât prejudge Anglophones so favourably if the quality of their thought isnât up to snuff.
Maybe thatâs what we need to do more of: look at the quality of thought, not the expression or make a judgement based on which language itâs come in. As English speakers, we enjoy a privilege. We can demand that others meet us on our terms and think poorly when someone speaks with an accent or confuses your and youâre. It gives us an immediate advantage because we have a command of the lingua franca of business and science. It gives us the impunity to write fictions in Wikipedia or make an argument sound appealing through sound bites, hoping to have made a quick getaway before weâre found out. Political debate has descended into style over substance for many, although this is nothing new. I was saying, although not blogging, things like this 20 years ago, and my students from 1999â2000 might remember my thoughts on Tony Blair’s 1997 campaign as being high on rhetoric and light on substance. Our willingness to accept things on face value without deeper analysis, lands us into trouble. We’re fooled by delivery and the authority that is attached with the English language.
Youâll next see this in action in a high-profile way when Facebook comes forth with more comment about Cambridge Analytica. I can almost promise you now that it wonât hold water.
Tags: 1997, 2010, 2013, 2017, 2018, Aotearoa, book, deception, expertise, Facebook, language, mayoralty, media, New Zealand, politics, professionalism, The New York Times, UK, USA, Wellington, Whanganui-a-Tara Posted in business, culture, globalization, India, leadership, media, New Zealand, politics, publishing, Sweden, UK, USA, Wellington | 5 Comments »
28.12.2017

In theory, one of the positive things about social media should be the fact that a company has as much chance of succeeding as an individual. Another is that it shouldnât matter who you are, you have the same opportunity to get your word out. No one should get special treatment.
But, on Twitter, theyâve come out and said a few very disappointing things over 2017. First is that weâre not equal. President Donald Trump of the US may say odd things regularly, things that Twitter would kick you and me off for, but because itâs ânewsworthyâ, thereâs an express policy to let him stay. (Believe me, Iâd be equally unhappy if a US Democratic president, or anyone, behaved this way, which goes against basic netiquette. This is nothing to do with politicsâas a centrist and swing voter I follow people on the left and the right.)
There are numerous things wrong with Twitterâs position, not least who gets to decide what is newsworthy. Can someone working from Twitter in the US decide if a Tweet of mine is newsworthy in New Zealand? Iâm unconvinced. One US news app thought Steven Joyce getting hit with a dildo was of greater significance to us than the death of Martin Crowe, for example.
Secondly, one would have thought their country was founded on the notion that everyone is created equal, but clearly thatâs not the case on Twitter. Maybe no one in charge there read their countryâs Declaration of Independence (second paragraph, wasnât it?), and hanker for the days of Empire again. Thereâs some truth, then, when Silicon Valley is accused of élitism.
More recently, Twitter changed one of its rules. Formerly, it was, âWe believe in freedom of expression and in speaking truth to powerâ; now, itâs a simpler âWe believe in freedom of expression and open dialogue.â Iâve had to read up on what truth to power means, and as far as I can discern, it is an American term with the meaning of âspeaking out with your truth to those in powerâ. That seems a perfectly reasonable position: that if you are going to have a dialogue with someone (in power or otherwise), you should do so with integrity and honesty. To me, the alteration in wording suggests integrity and honesty arenât needed, as long as the dialogue is open. Perhaps at odds with the author of this rule, I always thought Twitter was open anyway, if you did a public Tweet.
Now I see that Twitter is effectively allowing bots, in the wake of it and Facebook being investigated for allowing bots that might have influenced their countryâs presidential election.
Iâve warned about Facebook bots reaching an epidemic level in 2014 and those who follow this blog know how frustrating it has been to have them removed, even in 2017. Facebookâs people tend not to recognize what any average netizen would, which suggests to me that theyâre desperate to keep their user numbers artificially highâeven after getting busted for lying about them, when researchers discovered there were actually fewer people in certain demographics than Facebook claimed it could reach. (That desperation, incidentally, could be the reason the company lies about malware detection on websites.)
Twitter has had a bot problem from the start, as itâs very easy for someone to create an automated account. They tended not to bother me too much, as I followed back humans. However, now I read that some netizens developed a tool that would identify neo-Nazis, only to have Twitter ban it.
Even under Twitterâs own rules, these accounts impersonate others, at the least by stealing profile photographs from real people. Yet according to journalist Yair Rosenberg in The New York Times today, who said he had received âthe second-most abuse of any Jewish journalist on Twitter during the campaign cycle,â Twitter, it seems, is fine with this.
âThese bigots are not content to harass Jews and other minorities on Twitter; they seek to assume their identities and then defame them.
âThe con goes like this: The impersonator lifts an online photo of a Jew, Muslim, African-American or other minority â typically one with clear identifying markers, like a yarmulke-clad Hasid or a woman in hijab. Using that picture as a Twitter avatar, the bigot then adds ethnic and progressive descriptors to the bio: âJewish,â âZionist,â âMuslim,â âenemy of the alt-right.ââ
The account would then send out bigoted Tweets in order to defame the group of people that their profile photo or name suggested they belonged to.
A developer, Neal Chandra, created a tool to unmask neo-Nazis, and the program went on Twitter to alert people that their discussions had been interrupted by an impostor. However, these accounts began mass-reporting the bot, says Rosenberg, and Twitter ultimately took their side.
This is exactly like Facebook refusing to remove bots and spammers, even after users have reported them. Chandraâs tool does the same thing in alerting people to fake accounts (which, like Facebook’s, steal someone’s image), albeit in automated fashion, yet again fake accounts have won.
I find this particularly disturbing at a time when both companies are being questioned by their government: youâd think they would hold back on tools that actually helped them do their jobs and ensured their T&Cs were being complied with. This either speaks to Twitterâs and Facebookâs sheer arrogance, or their utter stupidity.
These platforms will stand or fall by their stated ideals, and Twitter is genuinely failing its users with this latest.
It really is like someone coming to a company saying, âI will solve one of your biggest problems, one that a lot of your customers complain the most about, free of charge,â and being trespassed from the premises.
Iâve quit updating my private Facebook wall (though others continue to tag me and I allow those on my wall), and I wonder if Twitter is next. I reckon weâve passed peak Twitter, and going to 280 charactersâsomething I was once told by a Twitter VP would never happenâseems like the sort of scrambling that went on at Altavista and Excite when they realized Google had them beat for search.
Iâve defended this platform because I believe the charges levelled against it by some are unfair: itâs not filled with angry people who want to politicize and divide, if you choose to follow decent ones back. I donât see much of that in my Tweetstream, and when I do, I might choose to ignore it or, in some cases, unfollow those accounts.
But if Twitter continues to make dick moves with its policies and practices, then we may feel that our values no longer align with theirs.
In 2017, Twitter only really worked properly for 11 minutes.
Thereâs a lot of work in branding that shows that people choose to support brands that express their values, and that corporate social responsibility is one of the ways to make that connection. Twitter is going the right way in alienating users. Could it be the next one to go, as Mastodon picks up the slack? Sooner or later, one of the alternatives, services which let you keep your identity, something that users are getting increasingly concerned about, is going to get a critical mass of users, and both Twitter and Facebook should fear this.
Tags: 2017, bigotry, California, equality, media, politics, prejudice, racism, social media, social networking, software, Techcrunch, The New York Times, Twitter, USA Posted in business, culture, internet, social responsibility, technology, USA | 5 Comments »
11.10.2017

Matt Clark
Above: Driving a silver Aston Martin. I’m citing the Official Secrets Act when I say I may or may not be on the tail of Auric Goldfinger.
Oh dear, Iâve been outed. Iâm a spy. Actually, Walter Matthau and I prefer âagentâ.
You can read between the lines in this New York Times piece about Dr Jian Yang, MP.
Iâve already gone into what I think of the Yang situation on Twitter but if you scroll down, youâll see Raymond Huo, MP is tarred with the same brush.
Itâs the sort of reporting that makes me wonder, especially since people like me contribute to Duncan Garnerâs ânightmarish glimpseâ of Aotearoa.
[Prof Anne-Marie Brady of the University of Canterbury] said the Chinese-language media in New Zealand was subject to extreme censorship, and accused both Mr. Yang and Raymond Huo, an ethnic Chinese lawmaker from the center-left Labour Party, of being subject to influence by the Chinese Embassy and community organizations it used as front groups to push the countryâs agenda.
Mr. Huo strongly denied any âinsinuations against his character,â saying his connections with Chinese groups and appearances at their events were just part of being an effective lawmaker.
And:
Despite the criticism, Mr. Yang has continued to appear alongside Wang Lutong, Chinaâs ambassador to New Zealand, at public events, including for Chinaâs National Day celebrations this week, when he posed for photos with the ambassador and a Chinese military attachĂ©.
I wound up at three events where the Chinese ambassador, HE Wang Lutong, was also invited. This makes me a spy, I mean, agent.
I even shook hands with him. This means my loyalty to New Zealand should be questioned.
I ran for mayor twice, which must be a sure sign that Beijing is making a power-play at the local level.
You all should have seen it coming.
My Omega watch, the ease with which I can test-drive Aston Martins, and the fact I know how to tie a bow tie to match my dinner suit.
The faux Edinburgh accent that I can bring out at any time with the words, âThere can be only one,â and âWe shail into hishtory!â
Helming a fashion magazine and printing on Matt paper, thatâs another clue. We had a stylist whose name was Illya K. I donât always work Solo. Sometimes I call on Ms Gale or Ms Purdy.
Jian Yang and I have the same initials, which should really ring alarm bells.
Clearly this all makes me a spy. I mean, agent.
Never mind I grew up in a household where my paternal grandfather served under General Chiang Kai-shek and he and my Dad were Kuomintang members. Dad was ready to ćć·„ and fight back the communists if called up.
Never mind that I was extremely critical when New Zealanders were roughed up by our cops when a Chinese bigwig came out from Beijing in the 1990s.
Never mind that I have been schooled here, contributed to New Zealand society, and flown our flag high in the industries Iâve worked in.
All Chinese New Zealanders, it seems, are still subject to suspicion and fears of the yellow peril in 2017, no matter how much you put in to the country you love.
We might think, âThatâs not as bad as the White Australia policy,â and it isnât. We donât risk deportation. But we do read these stories where thereâs plenty of nudge-nudge wink-wink going on and you wonder if thereâs the same underlying motive.
All you need to do is have a particular skin colour and support your community, risking that the host has invited Communist Party bigwigs.
Those of us who are here now donât really bear grudges against what happened in the 1940s. We have our views, but that doesnât stop us from getting on with life. And that means we will be seen with people whose political opinions differ from ours.
Sound familiar? Thatâs no different to anyone else here. Itâs not exactly difficult to be in the same room as a German New Zealander or a Japanese New Zealander in 2017. A leftie won’t find it hard to be in the same room as a rightie.
So Iâll keep turning up to community events, thank you, without that casting any shadow over my character or my loyalty.
A person in this country is innocent till proved guilty. We should hold all New Zealanders to the same standard, regardless of ethnicity. This is part of what being a Kiwi is about, and this is ideal is one of the many reasons I love this country. If the outcry in the wake of Garnerâs Fairfax Press opinion is any indication, most of us adhere to this, and exhibit it.
Therefore, I don’t have a problem with Prof Brady or anyone interviewed for the pieceâit’s the way their quotes were used to make me question where race relations in our neck of the woods is heading.
But until heâs proved guilty, Iâm going to reserve making any judgement of Dr Yang. The New York Times and any foreign media reporting on or operating here should know better, too.
Tags: 2010s, 2017, Aotearoa, Aston Martin, bias, China, Chinese Communist Party, film, humour, James Bond, journalism, Kuomintang, Lucire, media, media bias, New Zealand, NY, politics, racism, The New York Times, USA Posted in China, culture, humour, media, New Zealand, politics, publishing | 2 Comments »
27.05.2013

I’ve known of this for some time through Medinge: the globalizing of The New York Times. This has meant the retirement of The International HeraldâTribune name, one which brand experts are divided on.
On the one hand, the NYT doesn’t have it wrong. There are global newspaper brands already, namely those that have taken the opportunity of the internet, viewing it was a chance to build their goodwill, rather than as a threat. The Guardian comes to mind, and even the Daily Mail has become a well known international news source. The snobs must hate it. It’s obviously worked out that The New York Times‘ brand is stronger than The International HeraldâTribuneâs, and in this globalized era, it wants to push only one.
Others, meanwhile, seem to have regressed. The Timesâs momentum has been lost, thanks to its paywall experiment, at the precise time others went on a growth spurt. The Daily Telegraph, which for the 1990s and a part of the 2000s was the source for online news, has fallen behind other dailies.
What this century has shown us is the realization of global businesses, regardless of how large or small you are. If you don’t capitalize on things at an international level, you risk becoming an also-ran. Everything you do potentially reaches the whole planet, so why not build on that as part of your strategy at the very beginning?
I may be affected by talks with my father at a young age about how foreign exchange worked, and my godfather first introduced me to the currency conversion tables in the newspaper each day when he wondered about my converting prices of cars from Motor into what they could cost in New Zealand. I must have been around seven at the time. From there, you get the inevitable idea that exports are good, just as valuable as selling to a loyal domestic market.
As of today, as the image above shows, The New York Times is advertising its global edition to New Zealanders. That’s a Kiwi-targeted ad in the pic above from one of our advertising providers on Lucire. Yes, it is selling its tablet and smartphone accessâand why not? Again, it makes perfect sense to capitalize on the available technology.
The numbers say that portable devices outnumber traditional desktop ones. My feeling that things will converge even further, and later this decade, the ĂŠsthetic will be such that you won’t be able to tell the difference between the app and a traditional print publication in terms of the look.
If older businesses hadn’t begun down this route earlier, then it will take a massive corporate cultural change to make it happen. Newer ones may well be at an advantage. The message remains clear: if you don’t treat all people, regardless of nationality, as someone connected to you, then you’re missing out.
Tags: business, corporate culture, export, foreign exchange, globalization, Jack Yan, Lucire, media, Medinge Group, publishing, The International HeraldâTribune, The New York Times Posted in branding, business, culture, globalization, internet, marketing, media, publishing, technology, USA | No Comments »
13.04.2013
The Google experience over the last weekâand I can say ‘week’ because there were still a few browsers showing blocks yesterdayâreminds me of how brands can be resilient.
First, I know it’s hard for most people to believe that Google is so incompetentâor even downright corrupt, when it came to its bypassing Safari users’ preferences and using Doubleclick to do it (but we already know how Doubleclick bypassed every browser a couple of years ago). People rely on Google, Google Docs, Google Image Search, or any of its other products. But there’s something to be said for a well communicated slogan, ‘Don’t be evil.’ Those who work in computing, or those who have experienced the negative side of the company, know otherwise. But, to most people, guys like me documenting the bad side are shit-stirrersâuntil they begin experiencing the same.
Maybe it doesn’t matter. Maybe it’s OK for a small publication to get blacklisted, or people tracked on the internet despite their requests not to be. But I don’t think we can let these companies off quite so easily, because there is something rotten in a lot of its conduct.
By the same token, maybe it doesn’t matter that we can’t easily buy a regularly priced orange juice from a New Zealand-owned company in our own supermarkets. Most, if not all, of that sector is owned by the Japanese or the Americans. We haven’t encouraged domestic enterprises to be global players, excepting the obvious ones such as Fonterra.
However, most people don’t notice it, because brands have shielded it. The ones we buy most started in this country, by the Apple and Pear Marketing Board.
And like the National Bank, which hasn’t been New Zealand-owned for decades, people are happy to believe they are local. It was only when the National Bank changed its name to ANZ, the parent company, that some consumers balked and leftâeven though it was owned and run by ANZ for the good part of the past decade.
Or we like to think that Holden is Australian when a good part of the range is designed and built in Korea by what used to be Daewooâand brand that died out here in 2003. Holden hasn’t been Australian since the 1930s, when it became part of GMâan American company. However, for years it had the slogan, ‘Australia’s own car,’ but even the 48-215, the ur-Holden, was American-financed and developed along Oldsmobile lines.
Similarly, Lemon & Paeroa has been, for a generation, American.
Maybe it’s my own biases here, but I like seeing a strong New Zealand, with strong, Kiwi-owned firms having the nous and the strength to take on the big players at a global level.
We can out-think the competition, so while we might not have the finances, we often have the know-how, that can grow if we are given the right opportunities and the right exposure. And, as we’ve seen, the right brands that can enter other markets and be aspirational, whether they play on their country of origin or not.
Stripping away one of the layers when it comes to ownership might get us thinking about which are the locally owned firmsâand which ones we want to support if we, too, agree that our own lot are better and should be stronger.
And when it came to Google, it’s important to know that it has it in for the little guy. It’s less responsive, and it will fence with you until you can bring a bigger party to the table who might risk damaging its informal, well maintained and largely illusionary corporate motto.
We only had Blogger doing the right thing when we piggy-backed off John Hempton having his blog unjustifiably deleted by Google, and the bad press it got via Reuter’s Felix Salmon on that occasion.
We only had Google’s Ads Preferences Manager doing the right thing when we had the Network Advertising Initiative involved.
Google only stopped tracking Iphone users using a hack via Doubleclick (I would classify it malware, thank you) on Safari when the Murdoch Press busted it.
That’s the hat-trick right there. Something about the culture needs to change. It’s obviously not transparent.
I don’t know what had Google lift the boycott after six days but we know it cleans itself up considerably more quickly when it has accidentally blacklisted The New York Times or its own YouTube. One thought I had is that the notion that Google re-evaluates your site in five hours is false. Even on the last analysis it did after I resubmitted Lucire took at least 16 hours, and that the whole matter took six days.
But it should be a matter of concern for small businesses, especially in a country with a lot of SMEs, because Google will ride rough-shod over them based on its own faulty analyses. Reality shows that it happens, and when it does happen, you haven’t much recourseâunless you can find a lever to give it really bad publicity.
We weren’t far off from issuing a press statement, and the one-week mark was the trigger. Others might not be so patient.
If we had done that, I wonder if it would help people see more of the reality.
Or should we support other search engines such as Duck Duck Go instead, and help the little guy out-think the big guys? Should there be a Kiwi search engine that actually doesn’t do evil?
Or do we need to grow or work with some bigger firms here to prevent us being bullied by Google’s, and others’, incompetence?
Tags: advertising, Apple, Australia, business, country of origin, Daewoo, Doubleclick, entrepreneurship, foreign ownership, GM, Google, hacking, Holden, Korea, law, Lucire, marketing, media, Murdoch Press, nation branding, New Zealand, privacy, publishing, Reuter, slogan, tagline, The New York Times, transparency, USA, YouTube Posted in branding, business, culture, internet, marketing, media, New Zealand, publishing, USA | 5 Comments »
11.04.2013
It’s day six on the Google blacklist for Lucire. And no, we still don’t know what they are talking about. StopBadware doesn’t know what they are talking about. Our web guys and all our team in different parts of the world don’t know what they are talking about.
Today, I decided to venture to the Google forums. Google forums are generally not a good place to go to, based on my experience with Blogger, but I came across a really helpful guy called Joe (a.k.a. Redleg x3), a level 12 participant, who has gone some way to redeeming them.
I told Joe the same story. He begins writing, ‘First I think you really need an explanation from Google, I can see why your site was flagged originally but do not understand why Google did not clear it today.’
Exactly. But what was fascinating was that when he checked through a private version of aw-snap.info, which helps you see what malware spiders see, he found the old Google Adsense code the hackers injected.
This very code has been absent from our servers since Saturday, otherwise we would never have received the all-clear from StopBadware.org. We also don’t use a caching service any more (we used to use Cloudflare). But, if Google saw what Joe did, then it means Google’s own bot can’t load fresh files. It loads cached ones, which means it keeps red-flagging stuff that isn’t there.
If you read between the lines of what Joe wrote, then it’s clear that Google relies on out-of-date data for its malware bot. He checked the infected site and the file that caused all the problems has gone. And we know the hacks are gone from our system. It’s totally in line with what we were told by Anirban Banerjee of Stopthehacker.com on the errors that Google makes, too. I can only conclude that it’s acceptable for Google to publish libel about your site while relying on outdated informationâinformation that it gathered for a few hours six days ago, which has no relevance today.
We still don’t know if things are sorted yet. We know this has been a devilishly frustrating experience, and damaging to our reputation and our finances. Yet we also know Google will just shrug its shoulders and do a Bart Simpson: ‘I didn’t do it.’ It’ll get blamed on the computer, which is terribly convenient. It’ll also blame covering up my Google Plus status criticizing them on the computer.
It looks like we are not alone. I’ve been reading of The New York Times and The Guardian getting red-flagged. Google even decided to blacklist YouTube at one point this year (given where I think the hackers’ code comes from, I am not surprised a Google property is malicious). The difference is that the big guys are more noticeable, so Google whitelists them more quickly. Our situation actually mirrored what happened at ZDNet, except they got cleared within hours (even though we fixed our problem within hours). The little guy, the honest business person, the legitimate blogger, the independent online store-ownerâwe’re in for a much harsher ride.
With Google supplying its corrupted data to other security programs like Eset as well as browsers such as Chrome and Firefox, then putting all your eggs in one basket is terribly dangerous, as we have seen. More so if that organization has no real oversight and your complaints are silenced. And as we have seen, Google will go to great lengths to preserve its advantages in the online advertising market.
Tags: bugs, collusion, errors, ethics, Google, hacking, law, media, publishing, The Guardian, The New York Times, USA, YouTube Posted in business, internet, media, publishing, technology, USA | 4 Comments »
|