This has been my year for acquiring new technology, beginning with a new external hard drive just after Christmas 2011, to a new desktop machine right after New Year. The keyboard, printer, scanner have all given way to replacements; while even the internet package and modem are new. TelstraClear then gave me a new freebie (since the NZPO days I’ve never paid for a phone) è¯ç‚º (Huawei) cell and while I could hardly be called a typical user—it’s the last mode of communication with me and I don’t always carry it—the ï¬rst few days (since Thursday) with the gadget suggests how I might change the way I consume technology.
First, the money. Because this device sucks up more bandwidth and because wifi in Wellington is still patchy (it might have been different if the mayoral race finished in a different order!), I’ve opted to pay NZ$15 for extra megabytes each month. I’m already paying roughly that but that was on an old 3G device. It’s not a powerful device, which means there are foreseeable memory issues, and while I’ve stuck an old 2 Gbyte Micro SD card inside it, that’s not going to accommodate much now that the photos are larger, and the videos I store need to be.
The big screen needs to be protected: my Facebook feed had seen far too many complaints about broken Iphone screens, so I ordered a leather case on Ebay for under US$5. It sure beat one on Amazon for over US$30, plus shipping. Already this gadget is costing me and not gaining me much in efï¬ciency. A new 32 Gbyte card will set me back another NZ$40 and I’m not convinced I need it yet for efï¬ciency’s sake.
Secondly, the division of tasks: I can foresee the desktop machine being for the heavy-duty work stuff, as it is for a lot of people, and portable devices being used for leisure. Nothing earth-shattering or pioneering about that prediction. The apps still aren’t there yet, and what is more likely going to happen is that these devices become walking CPUs that communicate with more traditional peripherals, but for now, it’s been useful as a camera and social media tool. Which means the PC is for everything else. It is proof, to me, that Microsoft made the right punt with Windows 8 as personal computing is shifting very rapidly this decade away from the desktop-bound model that started in the 1980s.
I doubt I will go to email on the go—the way I archive for legal reasons means that I’ll continue to use a traditional client and I still don’t trust the cloud for email—which points, again, to portable meaning leisure. It’s a camera, social media updater, and video player. Since I almost never give out the number, since that would mean succumbing to the technology and losing control over how I manage telephony, it’s not going to make the jump into a work tool.
It’s also not that reliable, which makes it largely a plaything. Just as I could crash Google Chrome in almost every session—earning it the dubious nickname of ‘the “Aw, snap” browser’—I can crash this one almost every hour. Since it’s Android, I assume the browser is made by Google. Plus everything is connected back to a Google account, and no matter how hard I try to maintain my privacy, Google will inevitably leak.
Google forced me to open a Gmail even though I had an existing Google Plus account. I’ve since deleted the Gmail but it remains associated with Google Play and its apps. After opening that, I went browsing through the Dashboard to ï¬nd out some disturbing things. Even though I never linked my YouTube account with my Google one, Google still managed to track that I had viewed about a dozen videos from a few months ago. It had the history in YouTube turned on as well as targeted advertising, which I had clearly opted out of (and made a big hoo-ha about it at the time because of Google’s deceptive conduct—it shows that that deception never ended despite my getting the NAI involved). And, naturally, when you visit the YouTube privacy page, you get a 404—which shows how much Google cares about privacy.
I regularly turn off the apps and have a lot of the privacy locked down on the cell. But I don’t think the US and Australian governments have much to fear from China on these Huawei phones. Google is learning a lot, lot more about us than China ever could.
The keyboard is inefï¬cient, though the design of it is as good as it can be. I can’t think of a better way.
Yet despite all this, there are plus sides. Mobile optimization for some sites is beautiful and the crash-prone browser renders things well. (A friend suggested Opera, and while I like the less graphics-intensive pages, it interprets pages with plenty of glitches, including spacing ones, which are less forgiving on a modern cell.) The Droid typeface family from Ascender Corp. has to be the number-one reason for making it appealing—my Iphone friends liked what they saw with the UI in general and felt it an improvement on what they have. And for those who are visually driven, rather than aurally, then the Huawei makes for a nice little device. I like the Tumblr app on it so some of my procrastination sites can be put on the gadget.
End of story: I’m far too ingrained in my habits to become a regular cell user. I’ll still leave it lying about at home for the most part. But on the days when I expect a call from someone, or when I need to take a quick photo, I can see it being indispensable—with much more pleasant graphics built in. And if it becomes the plaything for social media, then I might have fewer distractions when I do my real job on the desktop. Being able to divide the tasks, to me, is a very good thing—because it helps put me in charge of the technology again.
Posts tagged ‘Ascender Fonts’
The revenge of Arial
03.02.2012To think, if I actually followed the advice of the Microsoft expert, I would still have a non-functioning Internet Explorer 9 that displayed blank pages. Rule no. 1: when it comes to computing, never follow the advice of a self-righteous expert. An everyday user who found out things the hard way, sure. An expert who has kept an open mind and wants to dig with you, you can probably trust. But an out-of-the-box certified expert who believes in the superiority of a product as though it were a cult, probably not. No more than you should believe members of cults.
IE9 has never worked on the first installation of any computer I own. But, earlier this week, it worked on my Vista laptop, after blank screens since March 2011. This was curious to me, since the blank screen problem is fairly common on the ’net, just that Microsoft refuses to acknowledge its existence. If the standard replies do not work, the solution is to format your hard drive.
That already shed doubt on the Microsoft “expert” advice I had, beyond the arguments I made in my last blog post. Obviously, for Vista, Microsoft knew there was a problem and fixed it between March 2011 and February 2012. It only took them 11 months.
As a failing IE9 also takes out Microsoft Gadgets and McAfee Internet Security, by showing blank screens on those, too, it’s a pretty serious matter.
Microsoft’s “expert” had told me that my use (or any use?) of System Restore was ‘injudicious’, when with hindsight it appears to have been the most sensible thing I could have done, given that IE9 also took out Firefox on first installation on this machine. This so-called standard installation had had effects far beyond the norm, and had I removed only IE9 the “proper” way, there was no guarantee that Firefox would have returned to normal.
Yesterday, I ventured on to my laptop to see if McAfee would run. Sure enough, it displayed. But also interestingly, it displayed in Arial Narrow—a font family I know we did not have.
Microsoft had included Arial Narrow in one of its updates and that was the one key to allowing IE9 to function.
People who know me, and have heard my speeches, know that the first thing I do, after installing updates and anti-virus, is see to the ugly default fonts. We have numerous licences for Helvetica, and since Arial was designed to supplant a superior design, we install Helvetica. We remove the font substitute line in the Windows registry. And we delete Arial.
This has been the practice for years, certainly since Windows XP, and we ensure every Mac we use remains Arial-free, too.
It has never presented a problem at any level.
Till now.
Windows 7 doesn’t like Arial being deleted, but I programmed in the usual font substitutes, took out ‘Helvetica=Arial’ (in typographic terms, this is like saying ‘Grace Kelly=Katie Price’) and ensured the four main Arial fonts could not be found by the system on start-up.
Of course, every program in the world works with these settings. Except IE9 and anything that uses IE9 to render its pages.
I still doggedly refuse to have Arial on any of our computers because of its poor design. This would be like having Prince William marry Britney Spears and ensuring her future position as Queen of the United Kingdom of Great Britney and Northern Ireland. There are just some things that aren’t done.
So we found a version of Helvetica, one that had been superseded that was not being used on any machine, and renamed it. We saved each of the four variants as an OTF, an OpenType, PostScript-flavoured font. And it worked.

Above: IE9 doesn’t actually need Arial. It just likes knowing it’s there. This is called “security blanket programming”.
Here’s the great irony. IE9 is still one of the worst browsers typographically, even worse than Opera 11. Even though Windows Vista and 7 support PostScript, TrueType and OpenType fonts natively, IE9 doesn’t show anything but TTFs in its font menus (left). Short of linking your own fonts—and it messes up there as well—the only ones that will ever display are the TTFs you have installed. On the actual pages, a lot of fonts that you know are installed on your machine won’t show in IE9. If you bought licences, too bad.
Therefore, Arial is actually not needed by IE9: it just likes knowing it’s there, as a security blanket.
I think this illogical state of affairs shows how poor the product remains. Those who are less typographically inclined might not care, and look at things like speed (frankly, I see little difference—and if anything, it seems slower than Firefox), but since every other program on the planet works quite happily without Arial, my opinion is that Microsoft messed up. IE9 noticeably slows down Photoshop and a few other programs, which begs the question: beyond making sure your Microsoft Gadgets and McAfee work, why bother?
Fellow computer users: don’t format your hard drive. Only a quitter would do that.
On a related note, Steve Matteson’s Liberation Sans (above) shows how it should be done. Steve was faced with the same brief—make a sans serif with the same metrics as Helvetica—and designed something quite beautiful that came as an Ubuntu 10 default. It’s very well hinted, too. You can download it here.
Tags: Ascender Fonts, bugs, customer service, designer, fonts, humour, internet, Microsoft, Microsoft Windows, Monotype, open source, Steve Matteson, technical support, technology, typeface designer, typography
Posted in design, humour, internet, technology, typography | 5 Comments »