Posts tagged ‘Über’


More Facebook lies in its ad preferences’ manager?

21.04.2019

As I’ve often said, it’s wise to keep an eye on your Facebook ad preferences’ page. Even if you’ve opted out of Facebook targeting, Facebook will still keep compiling information on you. I see no other purpose for this other than to target you with advertising, contrary to what you expect.
   Facebook also tells you which companies have uploaded their marketing lists to them, and this has been very interesting reading. A load of US politicians whom I have never heard of somehow have this information, and today’s crop is no different.

   I’ve written to Old Mout Cider, which I was surprised to find is part of the Dutch conglomerate Heineken NV, and await an answer, but the biggie here has to be Über.
   Many years ago, I tried the app but could never get it to work. Neither could my partner. Then we started hearing from Susan Fowler and Pando Daily, and that helped confirm that we would never support the company.
   Basically, Über would never let me log in, saying I had exhausted my password attempts after the grand total of one, despite sending a password reset link. My partner could log in but we could never figure anything out beyond that (it had credit card details she had never entered and said we lived next door).
   Concerned about this, I went to Über’s website to request deletion of my personal details, but this was the screen I got.

   Now, either Big Tech One is lying or Big Tech Two is lying.
   To its credit, Über New Zealand responded very quickly on Twitter (on Good Friday, no less) and said it would look into it. Within minutes it was able to confirm that I do not have an account there (presumably it was deleted with a lack of use, or maybe I went and did it back when they wouldn’t let me log in?) and my email address doesn’t appear anywhere.
   Therefore, we can likely again conclude that Facebook lies and we have to bring into question its advertising preferences’ management page.
   We already know Facebook has lied to advertisers about the number of people it can reach (namely that it exceeds the number of people alive in certain demographics), that there is a discrepancy between what it reports in the preferences and what a full download of personal data reveals, so I have to wonder what the deception is here.
   Is it allowing these advertisers to reach us even when (as Über claims) they have no information on us? (Heineken’s response will seal the deal when they get back to me after Easter.) In that case, it will be very hard for Facebook to argue that we have given them consent to do this.
   Heineken, incidentally, is a major advertiser on Instagram, as I see their advertisements even after opting out of all alcohol advertising on the Facebook ad preferences’ page (as instructed by Instagram). When we establish contact next week, I will be more than happy to tell them this. Who knows? While I doubt they will cease advertising on the platforms on my say-so, sometimes you have to plant the seed so that they are aware their ads are not being filtered out from those people who do not want to see booze promoted in their feeds.

Tags: , , , , , , , ,
Posted in branding, business, culture, internet, marketing, media, New Zealand, technology, USA | No Comments »


Even before the exposés, I never used Über

28.12.2017

I really don’t know why anyone would use Über.
   All the sexism and misogyny aside, I actually don’t know how anyone could use it.
   For example, on my phone, I installed it (before I learned about their totally inappropriate behaviour), tried to log in, and the app would tell me I have used too many log-in attempts. Well, if one is too many (and no, I didn’t get my password wrong) then that’s fine. I don’t need to use it.
   Today my other half wondered just how bad the app was. Unlike me, she has a locally bought Android phone, so it has some Google software on it.
   After signing up, and unlike me she was able to log in, the app said she needed to update her Google services.
   She actually set up a Google account and a Gmail (you all know how I feel about this), so now her phone is spied on by a horribly invasive company. She didn’t want anything to do with Google, but she is now linked to them, and her phone is tracked by them in her Google account. (We’ll soon be deleting all the Google stuff off it as it really has no utility.)
   Still no go. She gets in but the app insists we live next door. You simply cannot feed in our address.
   A Visa card has already been added to her account. As far as she knows, she has never done this.
   We tried to add in an address in Tawa but it wouldn’t stick (despite it appearing in the pull-down menu). I tried to correct our address, and it plotted a route to Paraparaumu. Again, one that neither of us had ever added.
   My suspicion is that the Visa card is our neighbour’s and that we could probably steal rides off that pretty easily. Not that we ever would: we like our neighbours. I also believe the route to Paraparaumu could be one she fed in.
   Basically, Über has an app that is deeply invasive and doesn’t actually work, pays their drivers badly, and has a sexist and misogynist work culture. Do they have any redeeming qualities?
   If we’re not driving, then we’re all for superior public transport and professional taxi drivers. I see that as a good thing.

Tags: , , , , , , ,
Posted in culture, internet, technology, USA, Wellington | 1 Comment »