It was 2011 when I showed everyone that your opt-out settings in Google Ads Preferences Manager were meaningless. Today, your email preferences are meaningless, since of course this incompetent Big Tech firm spammed me again. There must be some pretty hopeless technology behind all of this. You have to wonder when a company canât get the fundamentals right.
Of course, Microsoft is pretty hopeless at the best of times. Today I tried to access my desktop PC’s hard drive across the network from my laptop, only to be asked again that I feed in a username and password. Except neither exists when I’m doing local stuff. I couldn’t remember how I got around it last time, but today it was buried here:
Of course this stuff changes every time, and Windows seems to change your settings without you knowing.
I wouldn’t have needed to do this file transfer if Apples worked. Last time I tried to get cellphone images on to an Imac, it was a pretty simple procedure (make sure they are both on Bluetooth and let them chat). These days it insists you upload everything on to Icloud and get it down off Icloud. Even when the Iphone and Imac are connected via USB.
I’m sure there’s a way around this, but I really couldn’t be bothered finding it. It proved quicker to plug in the Iphone to a Windows computer. Shame that my problems weren’t over after I did this, since all computer companies like to make things difficult for users.
Yesterday, I worked remotely, and I donât know what possessed me, but as OneDrive was activated on my laptop, I decided to save a word processing file there, planning to grab it from my desktop machine later in the day.
Normally I would just leave the file where it was and transfer it across the network, which is what I should have stuck with.
Heck, even transferring a file using a USB stick would have been a better idea than OneDrive.
I hadnât signed up to it on my desktop PC. I went through the motions, used the default settings where it said it would back up documents and pictures (while making it clear my files would remain exactly where they were). I grabbed the file I needâthe entire 18 kilobytes of itâand thought nothing more. I deactivated OneDrive as I saw no real use for it any more.
Bad idea, because most of my desktop icons vanished, and my Windows default documentsâ and picturesâ folders were emptied out.
After reactivating OneDrive, I found the lot in the OneDrive folder, and promptly moved them back to their original folders. The desktop filesâthe text files I had on there plus the iconsâI duplicated elsewhere. Ultimately, I made new shortcuts for everythingâthank goodness my laptopâs icon layout is identical to my desktopâsâand restored the three text files from their duplicate directory.
The above took me all of a few minutes to write but in reality I spent an hour fixing thisâsomething that Windows said would not happen.
Chalk it up to experienceâconsider this fair warning to anyone who thinks of using âthe cloudâ.
Also in the âsay one thing, do anotherâ file for yesterday: I attempted to sign in to my Flickr account, which has not been touched since around 2008. I tried a range of addresses I had in 2006, when I originally signed up, and attempted to do password resets. Flickr: âInvalid email or password.â I even tried an address that Yahoo! emailed me at in 2018 concerning Flickr, and which Flickr itself said might be the correct email (use your Yahoo! username and add â@yahoo.comâ to the end of it).
I had no other option but to email their support, and mentioned that I was a paying Smugmug customer, given that the photo site now owns Flickr.
They have responded in a timely fashion, not telling me the email I had used, but said they had sent it a password reset in there.
Surprisingly (or maybe not, considering we are talking about another big US site again), the address was indeed one of the ones I had tried (Iâm glad I kept a record). Except now it worksâwhatâs the bet that post-enquiry, they fixed things up in order to send me that reset email?
I thanked the support person for the reset email, but suggested that they had some bugs, and fixing them would mean less for him to do.
Don Marti linked an interesting article in The Drum in which he was quoted. Duck Duck Go, Firefox and Github have all opposed Googleâs new FLOC tracking method. Meanwhile, Bob Hoffman points out that only four per cent of Apple users have opted in to tracking after the Cupertino companyâs new OS opted you out by default.
Most of the time, people tell me that they find targeted ads âcreepyâ as they appear from site to site, so itâs no wonder that take-up has been so low with Apple users. So if not FLOC, then what?
Well, hereâs a radical idea: show ads on sites that have subject-matter relevant to the advertiser. Itâs what happened before Googleâs monopoly, and there were plenty of smaller ad networks that did a great job of it. The prices were still reasonable, and Google wasnât taking a big cut of the money earned. Of course Big Tech doesnât like it, because they wonât earn as much, and the old system actually required people with brains to figure out how best to target, something creepy tracking has tried to replace.
The old methods, with their personal touch, resulted in some creative advertising workâI remember we had some page takeovers on Lucireâs website where the traditional header was redesigned to show off the R55 Mini, thanks to one of our earlier ad directors, Nikola McCarthy. No tracking involved, but a great brand-builder and a fantastic way for Mini to get a fashion connection. Ads with tracking are so transactional and impersonal: âBuy this,â or, âYouâve searched for this. Buy this.â
I doubt it does the brands much good, and before you say that that doesnât matter, let me also add that it canât do the humans much good, either. The userâs purpose is reduced to clicking through and buying; so much for building a relationship with them and understanding their values. That isnât marketing: itâs straight selling. Which means the marketing departments that put these deals together are doing themselves out of a job. Theyâre also spending money with a monopoly that, as far as I have read, doesnât have independently certified metrics, which 20 years ago would have been a concern with some agencies.
I do like innovations, but every now and then, I feel the newer methods havenât done us much good. Tracking is tracking, no matter what sort of jargon you use to disguise it.
One thing about not posting to NewTumbl is I’ve nowhere convenient to put quotations I’ve found. Maybe they have to go here as well. Back when I started this blog in 2006â15 years ago, since it was in JanuaryâI did make some very short posts, so it’s not out of keeping. (I realize the timestamp is in GMT, but it’s coming up to midday on January 1, 2021 here.)
Here’s one from Robert Reich, and I think for the most part US readers will agree, regardless of their political stripes.
In 2008, Wall Street nearly destroyed the economy. The Street got bailed out while millions of Americans lost their jobs, savings, and homes. Yet not no major Wall Street executive ever went to jail.
In more recent years, top executives of Purdue Pharmaceuticals, along with the Sackler family, knew the dangers of OxyContin but did nothing. Executives at Wells Fargo Bank pushed bank employees to defraud customers. Executives at Boeing hid the results of tests showing its 737 Max Jetliner was unsafe. Police chiefs across America looked the other way as police under their command repeatedly killed innocent Black Americans.
Yet here, too, those responsible have got away with it.
I did offer these quotations with little or no commentary at NewTumbl and Tumblr.
What came up with the above was a Twitter exchange with a netizen in the US, and how some places still touted three- to four-day shipping times when I argued that it was obviousâespecially if you had been looking at the COVID positivity rates that their government officials relied onâthat these were BS. And that Amazon (revenue exceeding US$100 milliard in the fourth quarter of 2020) and Apple (profit at c. US$100 milliard for the 12 months ending September 30) might just be rich enough to hire an employee to do the calculations and correlate them with delaysâwe are not talking particularly complicated maths here, and we have had a lot of 2020 data to go on. But they would rather save a few bob and lie to consumers: it’s a choice they have made.
The conclusion I sadly had to draw was that businesses there can lie with impunity, because they’ve observed that there are no real consequences. The famous examples are all too clear from Reich’s quotation, where the people get a raw dealâeven losing their lives.
When I was 13, my father became self-employed after being made redundant at his work. By choice, my mother did the same when I was in my early 20s. They both loved the lifestyle and I imagine it was inevitable I would do the same in my career, beginning at a time when I was still studying.
As some who self-isolate because of the coronavirus pandemic say that their mental health is affected, I thought Iâd share how Iâve been based at home for over three decades.
1. For those working, make sure itâs not just one project. Thereâs nothing more wearing that having just one thing to work on the entire day. I always have a few projects on the go, and make sure I switch between them. The second project should be a lighter one or be of less importance. Even if itâs not work, make sure itâs something that gives you a bit of variety.
2. Make sure you have a decent work set-up. I find it important to have a monitor where I can read things clearly. Also I set mine on a mode that restricts blue light. If youâre working at home, itâs not a bad idea to have comfortable settings on a screen. If your monitor doesnât have a native mode to restrict blue light, thereâs always F.lux, which is an excellent tool to make screens more comfortable.
If you’re used to standard keyboards and mice, that’s great, but for me, I have to ensure my keyboard is either at around 400 mm in width or less, and my mouse has to be larger than the standard size since I have big hands. Ergonomics are important.
3. Find that spot. Find a comfortable space to base yourself with plenty of natural light and ventilation. At-home pet cats and dogs do it, take their lead.
4. Stretch. Again, the cats and dogs do it. Get out of that chair every now and then and make sure you don’t get too stiff working from your desk. Exercise if you wish to.
5. If you relax to white noise or find it comforting, there are places that can help. One friend of mine loves his podcasts, and others might like music, but I enjoy having the sound of web video. And if itâs interesting, you can always stop to watch it. One site I recently recommended is Thought Maybe, which has plenty of useful documentaries, including Adam Curtisâs ones. These give an insight into how parts of the world work, and you might even get some theories on just what landed us in this situation in 2020.
When Aotearoa had two network TV channels, I dreamed of a time when I could have overseas stations accessible at my fingertips. That reality is now here with plenty of news channels online. If thatâs too much doom and gloom, Iâm sure there are others that you can tune into to have running in the background. Radio.net has a lot of genres of music.
6. Find that hobby. No point waiting till you retire. Was there something you always wanted to learn about but thought youâd never have time? I recommend Skillshare, which has lots of online courses on different subjects. You learn at your pace so you can delve into the course whenever you want, say once a day as a treat.
7. I do some social media but generally I limit myself. Because social media are antisocial, and theyâre designed to suck up your time to make their owners rich (they look at how much attention they capture and sell that to advertisers), thereâs no point doing something draining if youâve got some good stuff to do in (1). However, they might be cathartic if you want to have some human contact or express your feelings. Personally, I prefer to blog, which was my catharsis in the mid-2000s, and which I find just as good today. It’s a pity the old Vox isn’t around these days as there’s much to be said for a long-form blogging network.
Sarb Johal started the #StayatHomeEnts hashtag on Twitter where Tweeters have been putting up some advice on what we each do to keep entertained. I just had a scroll down and they’re really good!
8. Many of us have this technology to chat to others, letâs use it. Weâre luckier in 2020 that thereâs Facetime, Skype, Google Hangouts, etc. I had thought that if we didnât have social media, weâd be finding this an ideal opportunity to connect with others around the planet and learning about other cultures. I remember in the early days of the web how fascinating it was to chat to people in chatrooms from places I had never visited. I realize these days there are some weirdos out there, who have spoiled the experience for the great majority. But Iâm sure there are some safe places, and if theyâre not around, see what friends are in the same boat and form your own virtual networks. Importantly, donât restrict yourselves to your own country.
9. Donât veg: do something creative. For those of us with a creative bent, draw, write, photograph, play a musical instrumentâsomething to de-stress. I canât get through a day without doing one creative thing.
10. Anything in the house that you said youâd always do? Nowâs your chance to do it, and hopefully youâve got your tools and equipment at home already.
11. If you’re in a relationship, don’t get on top of each otherâhave your own spaces. Having said that, seeing my partner helps as I used to go into town a few times a week for meetings; because I see her each day, that need to meet up with colleagues to get out of your own headspace isn’t as strong.
Normally I would have a small amount of meetings during the week but as I get older, they’re actually fewer in number, so I can cope with not having them.
Do you have any extra tips? Put them in the comments and letâs see if we can build on this together.
Iâve had a go at software makers before over giving us solutions that are second-best, because second-best has become the convention. While I can think of an explanation for that, viz. Microsoft packaged Windows computers in the 1990s with Word and Outlook Express, itâs harder to explain why peripherals havenât been human-centred.
I thought about this with my monitor. Itâs “only” 24 inches, despite being QHD. But it works for me, as 27 or more would see me move my neck to view the corners. I was always happy with the 24-inch Imac: I had no desire for it to be larger. If I had 27 inches I might need to sit further back, cancelling out the upsizing. Despite saying this, I can see in some situations where people would be quite happy with 27 (and even larger ones for coders), but it begs the question of why there arenât more 24-inch QHD monitors on the market. My friend Chelfyn Baxter believes it is the optimum size for productivity (granted, he told me this over five years ago, though I still see little to fault him). Are our suppliers driving us to larger sizes, just as car importers are driving us to automatics here? (The latter is not backed up by any research on preferences, to my knowledge.)
The same thing applies to keyboards. To me, the optimum width of a keyboard is around 40 cm. Any wider, youâre reaching for your mouse and causing repetitive strain injuries. Iâve stuck to my 40 cm rule for a long time and havenât had the sort of pain I had in the late 1990s and early 2000s when I had a standard-width keyboard. The mouse is roughly where I expect it to be, and I wouldnât object if it were closer still. Again, it begs the question of why 40 cm isnât a standard if it saves us from pain.
Then thereâs the mouseâI now use a Microsoft Intellimouse 1.1 from the early 2000s after my 2005-made, 2015-new one gave up. I know thereâs a lot of comedy around the US president having small hands, but weâre no longer in the sort of society whose products change to appease a leader. But regular mice are awfully small, a trend that seemed to have begun in the 2010s. I canât hold them and maybe I have large hands, but I canât be alone. In so many places I visit, I see some very uncomfortable hands try to grip a small mouse. I learned that was a bad thing in the days of the round 1999 Apple USB mouse (it wasnât the Imouse), which created a trade in adapters that snapped on around it.
Fortunately, mice manufacturers do offer larger sizes, recognizing that not all of us accept a childâs size as the standard. Here I can understand why mice have downsized: the manufacturers attempting to save a few bob and forcing more of us into it. However, there must be a decent part of the population who think, âIâll be uncomfortable with that. I wonât buy it,â and let the market move accordingly.
I wonder how much more comfortable and productive a chunk of the population would be by following a few basic rules: have a monitorâwhatever size suits youâwhere you limit strain on your neck; have a keyboard around 40 cm wide or less; and have a mouse which your hand can rest on (and keyboard wrist rests and mouse wrist rests to suit to make you comfortable). But I know most of us will just go, âThe default is good enough,â and unnecessarily suffer.
Speaking of practical, I hope Mudita gets its designs on the market sooner rather than later. Who needs pizzazz when we all value simplicity? Technology serving humanity: what a novel idea! Here’s how we can help.
Iâve found some forum entries about this, but they date back to the beginning of the decade. I alerted Jetstar to this in March, and the problem has worsened since then.
Basically, I canât book online, and I donât know why. Consequently, I booked one flight with Air New Zealand and only managed, after huge effort, to get the other (for a colleague) with Jetstar.
Back in March, I couldnât book with Vivaldi, but I was able to switch to Firefox. I let Jetstar know.
Now, this strategy does not work.
Before you suggest it, cookies and caches have been cleared.
Hereâs what happens after Iâve selected the cities and the dates, and I go to select times. Letâs begin with Vivaldi on Windows, which is based on Chromium (which, as we know, is what Chrome, the browser Jetstar suggests you use, is based on):
Switching to Firefox now results in this:
Switching to Edge on the same PC gives this:
Fortunately, I also own Macs, so hereâs what Firefox for Mac returns:
The only browser that works with the Jetstar website: Safari on Mac. As I’ve sold my Ubuntu laptop, I was unable to test using that OS.
Not many people would go to that effort, and while Jetstarâs Twitter staff (after some pushing from me in DMs) said they would refer it on, I donât expect anything to happen. Maybe Chrome would work, but Iâm not ever going to download it to find out. Why invite Google on to your computer? But if that is the case, it seems foolish to limit yourself to such an invasive browser. My experience is that whatever is blocking me from booking with Jetstar (some may argue that this is a good thing), it is expanding across browsers.
I came across a thread at Tedium where Christopher Marlow mentions Pandora Mail as an email client that took Eudora as a starting-point, and moved the game forward (e.g. building in Unicode support).
As some of you know, Iâve been searching for an email client to use instead of Eudora (here’s something I wrote six years ago, almost to the day), but worked with the demands of the 2010s. I had feared that Eudora would be totally obsolete by now, in 2018, but for the most part itâs held up; I remember having to upgrade in 2008 from a 1999 version and wondering if I only had about nine years with the new one. Fortunately, itâs survived longer than that.
Brana BujenoviÄâs Pandora Mail easily imported everything from Eudora, including the labels I had for the tables of contents, and the personalities I had, but itâs not 100 per cent perfect, e.g. I canât resize type in my signature file. However, finally Iâve found an email client that does one thing that no other client does: I can resize the inbox and outbox to my liking, and have them next to each other. In the mid-1990s, this was one of Eudoraâs default layouts, and it amazed me that this very efficient way of displaying emails never caught on. I was also heartened to learn from Tedium that Eudora was Apple co-founder Steve Wozniakâs email client of choice (âThe most important thing I use is Eudora, and that’s discontinued’). Iâm in good company.
However, this got me thinking how most users tolerate things, without regard, in my opinion, to whatâs best for them. Itâs the path of least resistance, except going down this path makes life harder for them.
The three-panel layout is de rigueur for email clients todayâall the ones Iâve downloaded and even paid good money for have followed this. Thunderbird, Mailbird, the oddly capitalized eM. All have had wonderful reviews and praise, but none allow you to configure the in- and outbox sizes. Hiriâs CEO says thatâs something theyâre looking at but right now, theyâre not there, either. Twenty-plus years since I began using Eudora and no one has thought of doing this, and putting the power of customization with the user.
But when did this three-panel layout become the standard? I can trace this back to Outlook Express, bundled with Windows in the late 1990s, and, if Iâm not mistaken, with Macs as well. I remember working with Macs and Outlook was standard. I found the layout limiting because you could only see a few emails in the table of contents at any given time, and I usually have hundreds of messages come in. I didnât want to scroll, and in the pre-mouse-wheel environment of the 1990s, neither would you. Yet most people put up with this, and everyone seems to have followed Outlook Expressâs layout since. Itâs a standard, but only one foisted on people who couldnât be bothered thinking about their real requirements. It wasnât efficient, but it was free (or, I should say, the licence fee was included in the purchase of the OS or the computer).
âIt was freeâ is also the reason Microsoft Word overtook WordPerfect as the standard word processor of the 1990s, and rivals that followed, such as Libre Office and Open Office, had to make sure that they included Word converters. I could never understand Word and again, my (basic) needs were simple. I wanted a word processor where the fonts and margins would stay as they were set till I told it otherwise. Word could never handle that, and, from what I can tell, still canât. Yet people tolerated Wordâs quirks, its random decisions to change font and margins on you. I shudder to think how many hours were wasted on people editing their documentsâWord canât even handle columns very easily (the trick was usually to type things in a single column, then reformatâso much for a WYSIWYG environment then). I remember using WordPerfect as a layout programme, using its Reveal Codes featureâit was that powerful, even in DOS. Footnoting remains a breeze with WordPerfect. But Word overtook WordPerfect, which went from number one to a tiny, niche player, supported by a few diehards like myself who care about ease of use and efficiency. Computers, to me, are tools that should be practical, and of course the UI should look good, because that aids practicality. Neither Outlook nor Word are efficient. On a similar note I always found Quattro Pro superior to Excel. With Mac OS X going to 64-bit programs and ending support for 32-bit there isnât much choice out there; Iâve encountered Mac Eudora users who are running out of options; and WordPerfect hasnât been updated for Mac users for years. To a large degree this answers why the Windows environment remains my choice for office work, with Mac and Linux supporting OSs. Someone who comes up with a Unicode-supporting word processor that has the ease of use of WordPerfect could be on to something.
Then you begin thinking what else we put up with. I find people readily forget or forgive the bugs on Facebook, for example. I remember one Twitter conversation where a netizen claimed I encountered more Facebook bugs than anyone else. I highly doubt that, because her statement is down to short or unreliable memories. I seem to recall she claimed she had never experienced an outageâwhen in fact everyone on the planet did, and it was widely reported in the media at the time. My regular complaints about Facebook are to do with how the website fails to get the basics right after so many years. Few, Iâm willing to bet, will remember that no oneâs wall updated on January 1, 2012 if you lived east of the US Pacific time zone, because the staff at Facebook hadnât figured out that different time zones existed. So we already know people put up with websites commonly that fail them; and we also know that privacy invasions donât concern hundreds of millions, maybe even thousands of millions, of people, and the default settings are “good enough”.
Keyboards wider than 40 cm are bad for you as you reach unnecessarily far for the mouse, yet most people tolerate 46 cm unless theyâre using their laptops. Does this also explain the prevalence of Toyota Camrys, which one friend suggested was the car you bought if you wanted to âtell everyone you had given up on lifeâ? It probably does explain the prevalence of automatic-transmission vehicles out there: when I polled my friends, the automaticâmanual divide was 50â50, with many in the manual camp saying, âBut I own an automatic, because I had no choice.â If I didnât have the luxury of a âspare carâ, then I may well have wound up with something less than satisfactoryâbut I wasnât going to part with tens of thousands of dollars and be pissed off each time I got behind the wheel. We donât demand, or we donât make our voices heard, so we get what vendors decide we want.
Equally, you can ask why many media buyers always buy with the same magazines, not because it did their clients any good, but because they were safe bets that wouldnât get them into trouble with conservative bosses. Maybe the path of least resistance might also explain why in many democracies, we wind up with two main parties that attract the most votersâspurred by convention which even some media buy into. (This also plays into mayoral elections!)
Often we have ourselves to blame when we put up with inferior products, because we havenât demanded anything better, or we donât know anything better exists, or simply told people what weâd be happiest with. Or that the search for that product costs us in time and effort. Pandora has had, as far as I can fathom, no press coverage (partly, Brana tells me, by design, as they donât want to deal with the traffic just yet; itâs understandable since there are hosting costs involved, and heâd have to pay for it should it get very popular).
About the only place where we have been discerning seems to be television consumption. So many people subscribe to cable, satellite, Amazon Prime, or Netflix, and in so doing, support some excellent programming. Perhaps that is ultimately our priority as a species. Weâre happy to be entertainedâand that explains those of us who invest time in social networking, too. Anything for that hit of positivity, or that escapism as we let our minds drift.
Two very helpful peopleâbwv848 at Bleeping Computer and Sumit Dhiman at Microsoftâhave taken me through the steps to figure out what was going on with my Windows 10 desktop computer, on which I’ve had between 100 and 200 BSODs since the Windows 10 Creators fall update arrived.
Windows claimed that the error was a DRIVER_IRQL_NOT_LESS_OR_EQUAL in tcpip.sys, but we know that that wasn’t the cause of the crash.
They had both got to the point where the Driver Verifier had to be run again. On the first attempt, the process had identified an Avira driver, although after removing and reinstalling the anti-virus program, the crashes continued. I had found other dodgy things in the Event Viewer, but solving them didn’t get rid of the BSODs.
Now that I’m back from holidayâand with Windows 10 crashing one more time and costing me more work that hadn’t been backed upâI gave Driver Verifier one more go.
I had been averse to it because of the crashes that resulted from it, and had a sense it would tell me the same thing it had in December.
True to form, Windows wouldn’t even load and it BSODed during the boot. But this time, running Windbg on the dump file revealed something called mobk.sys (Mozy Change Monitor Filter Driver), part of a program called Mozy.
I’ve never heard of Mozy, but it appears to be a back-up program. Checking my driver, it dates from April 2010 and was installed in 2012âaround the time I bought the computer.
It could well have been installed by me as part of a bundle, or by PB (the retailer).
Mozy wasn’t helpful. They have a forum, but when you sign up to use it, you get to a page where they want to charge you US$109 for one of their plans. Personally, if I was making software, I’d want reports from people like me. It’s not as though the question was complex: I wanted to know if it made sense to delete the offending driver in safe mode, or maybe download a trial version of their program, then remove it, in the hope that the driver would be overwritten and deleted. It’s only been a couple of hours since I Tweeted them, so I don’t expect any replies till tomorrow.
Rather than wait, I popped into safe mode and deleted mobk.sys from the system32\drivers folder.
These errors are deeply frustrating and in direct contrast to the stability that my Imacs have exhibited. Even though I’ve tired of OS X, at least I wasn’t losing work because of three to six BSODs per day.
The advice I can give to others is to create a system restore point, then run the Driver Verifier, and repeat the two processes until a culprit has been identified.
There are a few silver linings to this: I got rid of certain software which might have been insecure, and the random resets were quite handy in “clearing” the PC sometimes when I was doing work on it remotely.
I wonder what had changed in Windows between the spring and fall Creators updates that generated this very serious problem. I haven’t seen Windows crash this often since a dying laptop, on Vista, needed a fresh OS installation (it now runs Ubuntu). I’m still of the mind that Microsoft shipped a lemon, given that I’ve had no end of problems with this OS since it launched, from inconsistent behaviour (Windows 10 would originally be different each time it booted up, from Cortana settings to which keyboard it believed I was using), to very difficult updates (Anniversary took 11 attempts on this PC and never made it on to my laptop even after 40 attempts; it only updated to Creators because all other updates would fail).
While I can understand that there was no way either Mozy or Microsoft could have checked on a 2010 driver for compatibility, and there are so many configurations of Windows out there, there’s still no escaping that Windows 10 could have shipped with fewer bugs. Happily, as it turned out, the troubleshooting procedures may have worked, even if things wound up taking a month.
I’ll blog again if I’m wrong about Mozy.
PS. (January 18): After 24-plus hours with no crashes, I got another one, with the same message. Following my own advice, I ran the driver verifier again. Windbg pointed this time to Oracle Virtualbox. I intentionally ran an older version of this because since 2015, no newer version would work due to its hardening feature. Faced with no choice but to update, it had the same error which, finally, I traced to Mactype. This was the error, for those searching:
The virtual machine ‘Windows XP’ has terminated unexpectedly during startup with exit code -1073741819 (0xc0000005). More details may be available in ‘C:\Users\User\VirtualBox VMs\Windows XP\Logs\VBoxHardening.log’.
Result Code:
E_FAIL (0x80004005)
Component:
MachineWrap
Interface:
IMachine {85cd948e-a71f-4289-281e-0ca7ad48cd89}
The key is to insert these three lines into Mactype.ini:
[UnloadDll]
VirtualBox.exe
VBoxSvc.exe
The error also picked up that there were McAfee drivers left behind from what should have been a full removal. I ran mcpr.exe, found in a thread with the ever-helpful Peter (Exbrit on the McAfee forums). Mcpr.exe did not remove the three drivers, so I took them out manually (despite this going against expert advice): mfeclnrk.sys, mfencbdc.sys and mfencrk.sys. There was also a driver from Malwarebytes, which I downloaded after expert advice in the wake of the damage done by Facebook and its forced download in 2016. Malwarebytes had to be removed with a program called mb-clean as it didn’t show up in the Windows 10 programs’ list.
One important point: when the system restored itself after the latest crash, it appeared the old mobk.sys reinstalled itself into system32\drivers. I removed it again in safe mode. I’ve since created multiple restore points so hopefully none of the now-removed drivers resurface to cause problems again.
I am very happy that I’m running the latest Virtualbox, too, since posting in 2015 resulted in no solid leads. It’s why I’m posting all of this stuff, in the hope others find it useful.âJY
P.PS. (January 22): No crashes for three days, I update both the Microsoft and Bleeping Computer threads with the good news, and within nine minutes, bam! Oracle VM Virtualbox is to blame again, if the driver verifier is accurate. That was yesterday. Today, I attempted to remove the program from the Windows Control Panel. Merely removing it caused three BSODs for three attempts, literally within minutes of each other. I booted into safe mode once, tried to remove it (I couldn’t), then back to the regular mode. I was then able to remove Virtualbox. I have since reinstalled itâlet’s see what happens next.âJY
P.P.PS. (January 23): Two BSODs this afternoon, still so very disappointed software is this unreliable today. Removing a networking driver from Virtualbox has made no difference. Same error as before. I haven’t re-run driver verifier, but I have now updated MacType to the latest version and double-checked the ini file changes are still there.âJY
P.P.P.PS. (January 24): MacType update did nothing. Bwv848 recommends removing Oracle Virtualbox altogether. I may have to do that, and reinstall it only when I need it, and see what happens. Sumit at Microsoft has given up for the time being.âJY
P.P.P.P.PS. (January 25): After one more crash despite some tweaking of the power options last night, I removed Oracle Virtualbox this morning. There were five remaining drivers that removal did not address, two from the latest version (VBoxNetAdp6.sys and VBoxNetLwf.sys) and three from the old one (VBoxNetAdp.sys, VBoxNetFlt.sys and VBoxUSB.sys). I manually removed them. No crashes since, though I will be interested to know if reinstalling, without any of the old drivers present, will make a difference.âJY
P.P.P.P.P.PS. (January 26): Got to its first crash by 11.45 a.m. Driver verifier now blames CLVirtualDrive.sys. Found one user on Virtualbox’s forum who had the DRIVER_IRQL_NOT_LESS_OR_EQUAL crash but the mod doesn’t like me helping out (very protective people, who don’t like their favourite software criticized). A system restore saw Oracle Virtualbox return, even though I made a restore point long after I deleted it. Let’s see what CLVirtualDrive.sys is. Four BSODs before noon. Man from Mozy got back to meâthe first contact other than on Twitterâbecause they wound up spamming me and never responded to my original support question. Amazing how a few eventsâincluding Facebook’s forced download in 2016âhave directly led to this time-wasting point in 2018.âJY
Above: We boarded the Norwegian Jewel yesterdayâthen my other half got a cruise-themed video on YouTube.
Hat tip to Punkscience for this one.
My other half and I noted that her YouTube gave her a cruise-themed video from 2013 after we boarded the Norwegian Jewel yesterday for a visit. Punkscience found this article in The Guardian (originally reported by Quartz), where Google admitted that it had been tracking Android users even when their location services were turned off. The company said it would cease to do so this month.
It’s just like Google getting busted (by me) on ignoring users’ opt-outs from customized ads, something it allegedly ceased to do when the NAI confronted them with my findings.
It’s just like Google getting busted by the Murdoch Press on hacking Iphones that had the ‘Do not track’ preference switched on, something it coincidentally ceased to do when The Wall Street Journal published its story.
There is no difference between these three incidents in 2011, 2012 and 2017. Google will breach your privacy settings: a leopard does not change its spots.
Now you know why I bought my cellphone from a Chinese vendor.
Speaking of big tech firms breaching your privacy, Ian56 found this link.
It’s why I refuse to download the Facebook appâand here’s one experiment that suggests Facebook listens in on your conversations through it.
A couple, with no cats, decided they would talk about cat food within earshot of their phone. They claim they had not searched for the term or posted about it on social media. Soon after, Facebook began serving them cat food ads.
We already know that Facebook collects advertising preferences on users even when they have switched off their ad customization, just like at Google between 2009 and 2011.
Now it appears they will gather that information by any means necessary.
This may be only one experiment, so we can’t claim it’s absolute proof, and we can’t rule out coincidence, but everything else about Facebook’s desperation to get user preferences and inflate its user numbers makes me believe that the company is doing this.
Facebook claims it can do that when you approve their app to be loaded on your phone, so the company has protected itself far better than Google on this.
Personally, I access Facebook through Firefox and cannot understand why one would need the app. If there is a speed advantage, is it worth it?
This sort of stuff has been going on for yearsâmuch of it documented on this blogâso it beggars belief that these firms are still so well regarded by the public in brand surveys. I’m not sure that in the real world we would approve of firms that plant a human spy inside your home to monitor your every word to report back to their superiors, so why do we love firms that do this to us digitally? I mean, I never heard that the KGB or Stasi were among the most-loved brands in their countries of origin.
Last week was an interesting one for computer bugs. Apple took 42 attempts to install the latest Itunes update on one Mac (and that was the good one that normally presents no issues with updates), but, to its credit, once it was done there were no further problems. Windows, however, gave me a few headaches and Iâm recording the solutions here for others who might have the same, since what Iâve read online doesnât always apply.
The old laptop was freezing every time I used Firefox. God help us, I even downloaded Chrome when I was in the Philippines, since it was the only browser compatible with YouTube, to which I had to upload a few videos for work. (Internet Explorer kept producing an error, with YouTube saying I had to get the latest version, and Microsoft saying I had the latest version.) And no, I didnât accidentally turn on my search history since the dates donât even correspond, and I was using another account.
Fix: remove Avast. The bug had been plaguing that work machine for a few weeks and I had an inkling it was Avast. One of the team had accidentally allowed an Avast 30-day trial to proceed, which was the root of the problems. It was roughly at this time the issues began. I had downgraded back to the standard one, but things were so irreparably damaged that the only solution was removal altogether. That laptop is back to AVG, although Microsoft Security Essentials is recommended to me.
My main desktop computer, which is running Windows 7 (since Microsoft has been completely silent on how to upgrade to Windows 10, with the advisory box giving me no clues other than I am in the queue), began freezing me out earlier this week. Twice at night the keyboard and mouse became unresponsive, although the computer itself had not hung: things were happening in the background normally. I had to do a hard reset twice that night, and had a painless day for the subsequent day, but then the bug recurred around 10 times on Friday.
In the meantime, should this happen, putting the computer to sleep works, which, like most bugs, seems to be the opposite of the advice you get. I was still able to access the computer via VNC on Android, and control it through there. Putting the PC to sleep (discovered entirely by accident) and then awakening it worked in getting keyboard and mouse control back.
You begin suspecting certain things.
Keyboard and mouse faulty? You would hope not, since I spent NZ$160 on the former, though it is under warranty. On two occasions I heard a USB disconnect sound. However, both were checked and appear to be fine. I altered some USB sleep settings, but they made no difference (and were put back to default).
Hacked? Actually, yes. I run TightVNC, and there were repeated hacking attempts from IP addresses in the US, the Netherlands and Colombia of late. These were added to the firewall and the TightVNC program updated to the latest version. The Event Viewer had picked these up.
But the bug persisted and even became more regular.
Was it to do with the Windows Error Reporting service? I had not signed up, and it was switched off, but I still went into the Task Manager and disabled the associated tasks. No joy, nothing changed.
One person wrote that they experienced this error after downloading the Intel update driver utility, which I had done so, too, after Microsoft advised that I had Intel issues and was unable to upgrade to Windows 10. That was in August, but it was close enough to the September bugâand I had been away, after allâthat it was a possibility. I removed it, but, the bug continued.
I did the usual disk checks and verified the hard drive.
What finally worked? Removing everything by Apple with the exception of QuickTime. It turns out that not only was the Itunes update problematic on a Mac, it could freeze you out on Windows. That meant removing every updater, Itunes, any Apple utilities connecting you to portable devices, and an Apple service called Bonjour (which had generated a lot of errors in the Event Viewer). Till Apple sorts itself out with Itunes, thatâs the thing you should avoid. Although having used it for the first time in many, many years, only to be told that what I wanted to buy was not available to New Zealanders (who, incidentally, could have watched the same programme for free from the copyright ownerâs website), Iâm not entirely sure why anyone would. At this rate, I wonât be using it again in a hurry, at least not for another few years till someone asks, âCan I download Itunes on to your computer?â
Postscript: A few days after writing this post, which included a trouble-free day, the problem recurred, and this time, there was nothing in Event Viewer at all. After even more investigation, it turns out that in Windows, a faulty mouse can knock out your keyboard. Go figure. Of course, that could lead to a full post about mice.âJY
