Posts tagged ‘corruption’


Facebook whistleblower gets fired; and a workaround for Meizu Music’s inability to find your SD card

19.04.2021

This is a pretty typical story: find fault with Big Tech, try to alert the appropriate people in the firm, get fired.
   Julia Carrie Wong’s excellent article for The Guardian shows a data scientist, Sophie Zhang, find blatant attempts by governments to abuse Facebook’s platform, misleading their own people, in multiple countries. Of course Facebook denies it, but once again it’s backed up by a lot of evidence from Zhang, and we know Facebook lies. Endlessly.
   Facebook claims it has taken down over ‘100 networks of coordinated inauthentic behavior,’ but I repeat again: if a regular Joe like me can find thousands of bots really easily, and report some with Facebook doing next to nothing about them, then 100 networks is an incredibly tiny number in a sea of hundreds of millions of users. Indeed, 100 networks is tiny considering Facebook itself has claimed to have taken down milliards of bots.
   And people like me and Holly Jahangiri, who found a massive number of bots that followed the Russian misinformation techniques, have been identifying these since 2014, if not before.
   Zhang reveals how likes from pages are inflating various posts—forget the bots I’ve been talking about, people have manufactured full pages on the site.
   She uncovered one in Honduras, and then:

The next day, she filed an escalation within Facebook’s task management system to alert the threat intelligence team to a network of fake accounts supporting a political leader in Albania. In August [2019], she discovered and filed escalations for suspicious networks in Azerbaijan, Mexico, Argentina and Italy. Throughout the autumn and winter she added networks in the Philippines, Afghanistan, South Korea, Bolivia, Ecuador, Iraq, Tunisia, Turkey, Taiwan, Paraguay, El Salvador, India, the Dominican Republic, Indonesia, Ukraine, Poland and Mongolia.

   Facebook was inconsistent with what it did, and its own self-interest interfered with it taking action. In other words, Facebook is harmful to democracy, and not just in the US which has received most of the occidental news coverage. On Azerbaijan, Zhang wrote in a memo:

Although we conclusively tied this network to elements of the government in early February, and have compiled extensive evidence of its violating nature, the effective decision was made not to prioritize it, effectively turning a blind eye.

   She was ultimately fired for her trouble, Facebook saying she wasn’t doing the job she had been hired for.
   So if you are going to work for Big Tech, leave your conscience at the door. That blood on your hands, just ignore it. Red’s such a fetching colour when it’s not on a balance sheet.

Little Tech can be troublesome, too. Last year, Meizu updated its Music app after a few years of letting it languish (a familiar theme with this firm), and it was a real lemon. It wouldn’t pick up anything on my SD card, at the location the old Music app itself saved the files. When I could still access the Meizu (English-language) forum, I managed to post a comment about it. Only today did I realize someone had responded, with the same issue.
   I can read enough Chinese to get the phone to do a search for local music files, and the only things it could pick up are what’s on the phone RAM itself, not the card. There’s no way to point to custom locations such as a card (even though there is a custom search, but it applies to the phone only).


Above: Meizu Music will only find music on the phone’s RAM—in this case sound files that come with the dynamic wallpaper and a couple of meeting recordings I made.

   Eventually I restored the old app through the settings, and all was well. It would occasionally forget the album cover art and I’d have to relink it (who says computers remember things?), but, by and large, Music 8.0.10 did what was expected of it.
   Until this last week. The phone insisted on upgrading to 8.2.12, another half-baked version that could never locate any SD card music.
   Sure I could just move the entire directory of 1,229 songs to the phone, but I wondered why I should.
   Restoring the app would work only for a few hours (during which I would try to relink the album cover art, ultimately to no avail). Blocking the new version the app store did nothing; blocking the entire app from updating did nothing. Blocking network access to the Music app did nothing. Essentially, the phone had a mind of its own. If anyone tells you that computing devices follow human instructions, slap them.


Above: I asked the app store to ignore all updates for Meizu Music. The phone will ignore this and do what it wants, downloading the update and installing it without any human intervention.

   I had a couple of options. The first was to make Migu Music the default—and I had used that for a while before I discovered I could restore the Music app. It’s passable, and it does everything it should, though I missed the cover art.
   The other was to find a way to make Music 8.2.12 work.
   There is one way. Play every one of the 1,229 songs one by one to have Music recognize their existence.
   Using ES File Explorer, you head to the SD card, and click on each song. It asks which app you’d like to open it. Choose Music. Repeat 1,228 times.


Above: I finally got there after doing something 1,229 times. As a non-tech person I know of no way to automate this easily. I can think of a few but developing the script is beyond my knowledge.

   Whoever said computing devices would save you time is having you on. They may have once, but there are so many systems where things are far more complicated in 2021 than they were in 2011.
   You may be asking: doesn’t ES let you select multiple files, even folders? Of course it does, but when you then ask it to play them, it ignores the fact you’ve chosen Music and plays them in its own music player.
   And even after you’ve shown Music that there are files in an SD card directory, it won’t pick up its existence.
   It’s at odds with Meizu’s Video app, which, even after many updates, will find files anywhere on your phone.
   For a music player with the same version (8) it’s vastly different, and, indeed, inferior to what has come before.
   How’s the player? Well, it connects to the car, which is where I use it. But so many features which made it appealing before are gone. Editing a song’s information is gone. Half the album cover art is unlinked (including albums legitimately downloaded through the old Meizu music service), and there’s no way of relinking it. European accented characters are mistaken for the old Big 5 Chinese character set.
   The only plus side is that some songs that I had downloaded years ago with their titles in Big 5, as opposed to Unicode, now display correctly. That accounts for a few songs (fewer than 10) of the 1,229.
   I know Meizu will do nowt, as its customer service continues to plummet. I may still file something on its Chinese BBS (the western one is inaccessible and, from what I can tell, no longer maintained by anyone from their staff), but it’s highly unlikely I’ll be brand-loyal. It’s yet another example of a newer program being far, far worse, by any objective measure, than its predecessor, giving credence to the theory that some software developers are clueless, have no idea how their apps work, have no idea how people use their apps, or are downright incompetent. It’s a shame, as Meizu’s other default and system apps are generally good.
   In the future, I’m sure someone else in China will be happy to sell me a non-Google phone when it’s time to replace this one.

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Posted in China, design, internet, media, politics, technology, USA | 3 Comments »


Computing in 2021: Gmail’s advertorial spammers, Facebook bots, and Twitter fatigue

25.03.2021

I’m not entirely sure I need to block out the email addresses here since they’re likely to be burner Gmail accounts, but I’ll give these spammers the courtesy they don’t deserve.
   As shown below, they’ve been coming for over a year; there’s a chance I may have even received them in 2019.




The text of the latest reads:

Hello,

I hope you’re well!
   I am currently working with a number of clients in placing guest blogs/sponsored articles on high-quality sites, such as yours. I recently came across your site and, after having a quick read through some of your more recent posts and articles, I think it’d be a great fit for some of the sorts of content campaigns that we frequently work on.
   I work with a range of clients across different areas such as fashion, lifestyle, home decor, legal, travel plus loads more. Would you be interested in working together on one of our future/upcoming content campaigns?
   Looking forward to hopefully working on a campaign together soon!

   First up, I already know they never visited since the latest refers to Lucire as a ‘blog’ in its subject line. Just because you run Wordpress doesn’t mean it’s a blog.
   A more crazy one recently actually requested we publish something at lucire.net, which is a brochureware site with no posts on it—so I don’t think they are even hunting specifically for Wordpress-driven sites. Anything will do.
   Last year, I replied to one of them, thinking they could be a legit enquiry for advertorial. It went nowhere, since, as far as I know, they were just after backlinks, and not prepared to pay what a commercial advertorial purchaser would.
   I wouldn’t have been any the wiser if they didn’t keep repeating the messages, and it seems that during the last few weeks they’ve shifted into high gear. And when you know they’re spam, the innocent experience that you had in 2020 suddenly becomes a supreme waste of time.
   I know, all the signs are there: they run Gmail accounts and there are no signature files or details of what company they represent. Gmail, to me, has plenty of spammers, and it is not the service used by professionals. (When 200 people can share the same email address, why would you?) But there was that charitable side of me wondering if the first one was just someone who had shifted to working from home and trying to make a buck. I didn’t really think, since I’m not of this mind myself, that it was spam and that I was a mark.
   I now have common phrases from the spams fed in to my filters so these will just go into the trash folder. I’m posting this in case others have received these spams, and wish to do the same.

Here’s a recent Tweet of mine. Not altogether an accurate one, but when I wrote it I genuinely believed Facebook claimed it had 2 milliard users.

   As Don Marti says, the fact Facebook even has to claim this tells us they are fighting a losing battle.
   On one of the groups I administer there, I’d say over 99 per cent of the members’ queue are bots. Here’s a typical screen in botland, I mean, Facebook:

   These are common patterns and I see them all the time; they all use a variety of responses but they all come out of the same program. ‘I will seriously abide!’, ‘Yes bro’ and ‘OK bro’ are pretty common, and there are others.
   The thing is, I’ve seen these for years, reported each one as a fake account (since there is no option for ‘they are using automated software’), and in 99 per cent of cases (no exaggeration; in fact I may be underestimating), Facebook tells me there is no violation of their terms of service.

   This can mean only one of two things: Facebook is too stupid to realize that an account that feeds the same things into group questionnaires constantly is a bot or running some sort of software that is not permitted under its own terms; or these accounts exist with Facebook’s blessing.
   In the queues, legitimate humans are being outnumbered by over 99 to 1, and if this is a representative sample of Facebook’s current user base (I’m betting I see more accounts than the average person), then hardly anyone is on site any more. I wouldn’t know, I only check client pages and this queue for the most part.
   But if you wish to waste your money advertising to bots on the Facebook platform, then be my guest. Zuckerberg and co. are already getting enough money for doing nothing useful.

I wonder if I’m getting more Twitter fatigue after 14 years. I have built up a fun network there, especially of car people that I made a point of following over the last couple of years. But the cellphone keyboard is such a fidgety, impractical and slow device, I’ve found myself starting to respond, even writing the first few words of a Tweet, then giving up. This has had wonders on my email inbox as the number of messages drops. I’m getting through stuff.
   Fortunately for Twitter, Jack Dorsey hasn’t come across as big a dick as the Facebook and Google people, and the man has been doing some good with his money, like donating US$1 milliard to COVID-19 research. Yes, Twitter still has some major problems, especially when it comes to censorship, but when someone says, ‘I can afford to give that away because I’d still be a rich bastard with the US$2 milliard I have left,’ it’s actually a contrast to Jeff Bezos and Mark Zuckerberg. Unlike the latter, he also hasn’t been publicly lying and calling us ‘dumb f***s’.
   Even so, more often than not I now find myself stopping. Is Tweeting that really worth it? Who cares? So I have a different opinion to that person. I don’t need a global audience for it. If I feel strongly enough, and have the time, there’s always long-form blogging.

Finally, here’s a page explaining just why Google is corrupt.

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Posted in business, culture, internet, technology, USA | 1 Comment »


The US, where big business (and others) can lie with impunity

31.12.2020

One thing about not posting to NewTumbl is I’ve nowhere convenient to put quotations I’ve found. Maybe they have to go here as well. Back when I started this blog in 2006—15 years ago, since it was in January—I did make some very short posts, so it’s not out of keeping. (I realize the timestamp is in GMT, but it’s coming up to midday on January 1, 2021 here.)
   Here’s one from Robert Reich, and I think for the most part US readers will agree, regardless of their political stripes.

In 2008, Wall Street nearly destroyed the economy. The Street got bailed out while millions of Americans lost their jobs, savings, and homes. Yet not no major Wall Street executive ever went to jail.
   In more recent years, top executives of Purdue Pharmaceuticals, along with the Sackler family, knew the dangers of OxyContin but did nothing. Executives at Wells Fargo Bank pushed bank employees to defraud customers. Executives at Boeing hid the results of tests showing its 737 Max Jetliner was unsafe. Police chiefs across America looked the other way as police under their command repeatedly killed innocent Black Americans.
   Yet here, too, those responsible have got away with it.

   I did offer these quotations with little or no commentary at NewTumbl and Tumblr.
   What came up with the above was a Twitter exchange with a netizen in the US, and how some places still touted three- to four-day shipping times when I argued that it was obvious—especially if you had been looking at the COVID positivity rates that their government officials relied on—that these were BS. And that Amazon (revenue exceeding US$100 milliard in the fourth quarter of 2020) and Apple (profit at c. US$100 milliard for the 12 months ending September 30) might just be rich enough to hire an employee to do the calculations and correlate them with delays—we are not talking particularly complicated maths here, and we have had a lot of 2020 data to go on. But they would rather save a few bob and lie to consumers: it’s a choice they have made.
   The conclusion I sadly had to draw was that businesses there can lie with impunity, because they’ve observed that there are no real consequences. The famous examples are all too clear from Reich’s quotation, where the people get a raw deal—even losing their lives.

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Posted in business, culture, internet, politics, USA | No Comments »


Facebook is getting away with it again—even though it knew about Cambridge Analytica

25.07.2019

Thanks to my friend Bill Shepherd, I’ve now subscribed to The Ad Contrarian newsletter. Bob Hoffman is one of the few who gets it when it comes to how insignificant the FTC’s Facebook fine is.
   Five (American) billion (American) dollars sounds like a lot to you and me, but considering Facebook’s stock rose on the news, they’ve more than covered the fine on the rise alone.
   Bob writes: ‘The travesty of this settlement guarantees that no tech company CEO will take consumer privacy or data security seriously. Nothing will change till someone either has to pay personally or go to jail. Paying insignificant fines with corporate money is now an officially established cost of doing business in techland and—who knows?—a jolly good way to boost share prices.’
   There’s something very messed up about this scenario, particularly as some of the US’s authorities are constantly being shown up by the EU (over Google’s monopoly actions) and the UK’s Damian Collins, MP (over the questions being asked of Facebook—unlike US politicians’, his aren’t toothless).
   The US SEC, meanwhile, has released its report on Facebook, showing that Facebook knew what was happening with Cambridge Analytica in 2015–16, and that the company willingly sold user data to the firm. SEC’s Stephanie Avakian noted, ‘As alleged in our complaint, Facebook presented the risk of misuse of user data as hypothetical when they knew user data had in fact been misused.’ You can read the entire action as filed by the SEC here.

In its quarterly and annual reports filed between January 28, 2016 and March 16, 2018 (the “relevant period”), Facebook did not disclose that a researcher had, in violation of the company’s policies, transferred data relating to approximately 30 million Facebook users to Cambridge Analytica. Instead, Facebook misleadingly presented the potential for misuse of user data as merely a hypothetical investment risk. Moreover, when asked by reporters in 2017 about its investigation into the Cambridge Analytica matter, Facebook falsely claimed the company found no evidence of wrongdoing, thereby reinforcing the misleading statements in its periodic filings.

   As I have been hashtagging, #Facebooklies. This is standard practice for the firm, as has been evidenced countless times for over a decade. The settlement: US$100 million. Pocket change.

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Posted in business, internet, media, politics, technology, USA | No Comments »


Orange may be the new black but the difference is less than you think

09.02.2018


Instruct Studio

It’s easy to dismiss comedians as, well, comedians, there to tell a joke and to get a laugh out of us. But what if the comedian—such as Frankie Boyle—is one of those who sees the state of the world we’re in, and “tells it as it is”? His opinion for The Guardian makes for sobering reading.
   Initially, you think this was going to be a laugh-a-minute piece, when he writes, of US president Donald Trump:

You kind of wish he’d get therapy, but at this stage it’s like hiring a window cleaner for a burning building.

   But there are some uncomfortable truths, and it is certainly not slanted against the right, despite the medium:

I don’t really understand commentators who say it’s vital not to normalise any of Trump’s actions. They have been normalised for eight years by Barack Obama while many of the same people looked the other way. Banks and corporations writing their own legislation; war by executive order; mass deportations; kill lists: it’s all now as normal and American as earthquakes caused by fracked gases being ignited by burning abortion clinics. Of course, there is a moral difference in whether such actions are performed by a Harvard-educated constitutional law professor or a gibbering moron, and the distinction goes in Trump’s favour. That’s not to say Trump won’t plumb profound new depths of awfulness, like the disbanding of the environmental protection agency set up by hippy, libtard snowflake Richard Nixon.

   When confronted with that, it becomes much clearer why many people—and I include American friends of mine who are neither racists nor hicks (sorry to go against the mainstream narrative)—voted for Trump. If the country’s making some very un-American moves, then why not have someone who claims he can make a clean sweep? Never mind that he had no intention of doing so—it’s a case of swapping one bunch for another while satiating his own ego—but people cling to hope in their own ways. I am no supporter of the main alternative they had—Hillary Clinton—and only wish that Americans had the confidence to support a third party as we do, rather than be told ‘A vote for [Jill or Gary] is a vote for [Donald or Hillary].’ I heard this from both supporters of the right (Clinton) and further right (Trump) there, and it didn’t matter which third-party candidate’s name they inserted.
   It’s a reminder that we need to continue forging our own path, and do what is right by us—and it appears our new coalition government has received this message on so many policy fronts in its first 100 days, though with the revised TPPA I wonder sometimes. As Britain is finding out, it’s not that good for your own people to be a vassal of the United States in times like this.
   The solution? Focus on your own doorstep and do what you can with your own government. I won’t quote Boyle’s words here since I’d rather you click through and The Guardian can earn some money from ad revenue (at least from those of us who aren’t using ad blockers), but it’s a good a solution as any.

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Posted in culture, media, New Zealand, politics, UK, USA | No Comments »


The lies and myths of Facebook, and what the tech press is too scared to investigate

29.11.2016

Lie no. 1: ‘We want to show you ads that you’ll find relevant. That’s why we have ad preferences, a tool that lets you view, add and remove preferences we created for you based on things like your profile information, actions you take on Facebook and websites and apps you use off Facebook.’ ‘Choose an interest to preview examples of ads you might see on Facebook or remove it from your ad preferences.’

This is BS. You can remove all you like (mine has tended to be completely blank for most of 2016) but in the last few days, Facebook has been repopulating this page. This is despite my having Facebook interest-based ads switched off. There’s actually no need, then, for Facebook to keep these, and many of them are inaccurate anyway. Yet various advertising bodies, of which Facebook is a member, are too scared to investigate.


Here’s my ads’ preferences’ page on June 14. I had been keeping an eye on this, and keeping it clear since March 2016.


Even as late as October 25, 2016, there were very few things in there. While Facebook shouldn’t be collecting this data, at least it allowed me to delete it—as it claims you can. And no, I’ve never heard of Mandy Capristo.


Regularly since November 27, 2016, Facebook has repopulated this page, putting all deleted preferences back. This was how it looked on November 28. Within hours Facebook would repopulate it, so any deleting is useless.


Not only has Facebook repopulated the page, by today it’s added even more preferences. I’ve been through five rounds of repopulation now.


A check of my Facebook ad preferences shows that interest-based advertising is switched off. This is as bad as Google in 2011.
 

Lie no. 2: ‘We’ve worked with F-Secure and Trend Micro to incorporate free anti-malware software downloads directly into our existing abuse detection and prevention systems. These are the same systems that help us block malicious links and bad sites from among the trillions of clicks that take place every day on Facebook.’

More BS (links and a lot of comments here and here). There’s plenty of evidence to show that Facebook’s so-called detection systems target certain accounts. A computer identified as having malware, necessitating a user to download their so-called anti-malware products, still works for other users, who aren’t confronted with the same prompts. Companies like Kaspersky clam up and even delete comments when you begin asking them about the programs Facebook gets you to download. Once downloaded, they can’t even be found in your installed programs’ list: they are hidden. No one in the tech press wants to cover this. Scared? We’ve our theory about why they want to slow down some users, and there’s some suggestion that you can ignore the warnings and log into Facebook several days later—the same thing that has happened to users in the past whose Facebook accounts have become faulty due to their database issues. Coincidence?
 

‘We’re also testing a new tool that will let people provide more information about their circumstances if they are asked to verify their name. People can let us know they have a special circumstance, and then give us more information about their unique situation.’

There have been instances of the drag community, for instance, whose accounts have simply vanished with no means of defending themselves and giving Facebook those circumstances. Facebook claimed that the above applied to the US only in December 2015. However, in 2014, Chris Cox of Facebook wrote, ‘Our policy has never been to require everyone on Facebook to use their legal name.’ Try telling that to the people who have lost their accounts and never given a chance to give their side of the story.
 

Facebook has 1·79 billion monthly active users.

While I can’t counter this myself, there’s plenty of evidence to show that the site has problems with spammers and bots. If you run a large enough group, there’s a good chance that the majority of new members in your queue are not human. Therefore, you might not actually be reaching the number of people you want in Facebook’s calculations. Since the ad preferences have some very strange information on users, I’m not that convinced about the accuracy of targeting anyway. Facebook is complicit in spam by supporting click farms, according to Veritasium.

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Posted in business, internet, media, technology, USA | 5 Comments »


What a great opportunity for New Zealand that lies before us

09.11.2016


Above: When I refer to Hillary in the below blog post, I mean the self-professed ‘ordinary chap’ on our $5 note.

As the results of the US presidential election came in, I didn’t sense a panic. I actually sensed a great opportunity for New Zealand.
   I’ve been critical of the obsession many of our politicians have had with the US, when they were in an excellent position to carve our own, unique path as a country. Aotearoa, with its bicultural roots and multicultural awareness, has the advantage, in theory at least, of appreciating traditional notions of Māori and what had been imported via pākehā; and on an international scale, our country has sought trading partners outside the Anglosphere, having been pushed into it by factors outside our control. The loss of the UK as an export market and the damage to New Zealand–US relations in the 1980s might have seemed anathema at the time, but they pushed this country into new relationships, which now looks prudential.
   New Zealanders are welcomed wherever we go, our passports aren’t looked down upon, and we still largely enjoy a freedom of movement and safe passage without much hindrance. And it’s a reality that the centre of the global economy has been shifting eastward over the last decade.
   We don’t need something like TPPA in order to form trading relationships with China, and when I went to India on two occasions, there was a great acceptance of the potential of a trade deal with another cricketing country. In fact, my audiences, whenever I gave a speech, were rather miffed that we hadn’t gone to them first. But we only make good negotiators when we deal with our own cultural issues successfully, for how else can we claim to understand others and then do a deal? Deal-making, regardless of what certain American politicians might tell you, comes from understanding the other side, and at our best New Zealanders are good at this. It’s why we need to confront our own racism head-on and to say: this shit needs to stop. In fact, this shit needn’t even be an issue. We’re too small a country not to be working together, and we need knowledge of all the cultures that make up Aotearoa now more than ever.
   We are frequently confronted with the need to look at our national character. Perhaps an early sign of it was in the 1970s with the Commonwealth Games in 1974; certainly I’ve noticed New Zealanders begin to find our own identity as a Pacific nation, not a post-colonial Anglosphere satellite. We’re beginning to discover our national brand. And wherever you were on the flag debate, at least that, too, forced us to consider who we are. The sense I got was that we want change, but we didn’t like the design—but certainly there’s no real fondness to be tied to Empah. Anti-Americanism over the years suggests that there’s no real desire, either, to keep importing economic ideas, corrupt governmental practices, and failed health care policies, even if certain political and economic élites seem drawn to them.
   We know where they will lead: greater divisions between rich and poor, educated and uneducated, urban and rural. Those tendencies exist but here is an ideal opportunity to nip them in the bud. History has taught us sensible solutions, more humane solutions, that at least recognize human actors, social responsibility, and kaitiaki. The younger generations have accepted these as they have grown up in a globalized world, and we can see that in their own consumer choices, where they favour responsible companies, those that have a cause. They believe in a form of global citizenship, and want to be treated as such—and those ideas are present in their politics, too. It is right for people like my friend Simon Anholt to run global polls on matters that influence us all, including the US elections, and realistically it will be our technology and the free sharing of ideas that will help with our progress as a planet. If we seek our own destiny, we at least will be able to show some leadership again—and then we’ll really have something to talk about.
   When I was in Reefton last month, the first place in New Zealand to get electricity, I noted that it was up to a bunch of mavericks who brought this newfangled technology in. New Zealand suffragettes won their battle first to secure women the vote. And another person called Hillary succeeded where no other had done so before when ‘We knocked the bastard off.’ Kiwi leadership isn’t new to us, but in recent years I held a great fear that we had lost our mettle. That did indeed spur me to run for office, among other factors, to say to people: stop listening to foreign companies and foreign-owned media who don’t have New Zealand interests at heart. New Zealand has been filled with people who call themselves ordinary but it’s always been those—like Sir Ed—who have shown real leadership, not some political lobbying group in another hemisphere. But you can only be great without following, and it’s high time we stopped following divided nations and recognized that we already have the right stuff—and by that I mean our smarts, our innovation, and our independently minded way of thinking.

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Posted in branding, business, China, culture, globalization, leadership, New Zealand, politics, social responsibility, USA | No Comments »


Read the report: Deloitte actually doesn’t blame migrants for increased corruption

26.03.2015

Deloitte has published a report on the increasing corruption in Australia and New Zealand, which Fairfax’s Stuff website reported on today.
   Its opening paragraph: ‘An increase in bribery and corruption tarnishing New Zealand’s ethical image may be due to an influx of migrants from countries where such practices are normal.’
   The problem: I’m struggling to find any such link in Deloitte’s report.
   The article paraphrases Deloitte’s Ian Tuke perhaps to justify that opening paragraph: ‘Tuke said one working theory explaining the rise was the influx of migrants from countries such as China, which are in the red zone on Transparency International’s index of perceived corruption,’ but otherwise, the report makes no such connection.
   The real culprit, based on my own reading of the report, is the lack of knowledge by Australians and New Zealanders over what is acceptable under our laws.
   Yet again I see the Chinese become a far bigger target of blame than the source suggests, when we should be cleaning our own doorstep first.
   The Deloitte report acknowledges that there is indeed a high level of corruption in China, Indonesia, India and other countries, making this a big warning for those of us who choose to extend our businesses there. It’s not migration to New Zealand that’s an issue: it’s our choosing to go into these countries with our own operations.
   It would be foolhardy, however, for an article in the business section to tell Kiwis to stop exporting.
   But equally foolhardy is shifting the blame for a problem that New Zealand really needs to tackle—and which we are more than capable of tackling.
   The fact is: if we Kiwis were so clean, we’d uphold our own standards, regardless of what foreign practices were. Our political leaders also wouldn’t confuse the issue with, say, what happened at Oravida.
   When faced with a choice of paying a kickback or not in the mid-2000s when dealing in eastern Europe, our people chose to stay clean—and we lost a lot of money in the process.
   To me they did the right thing, and I credit less my own intervention and more the culture we had instilled.
   Hong Kong cleaned up its act in the 1970s with the ICAC, and I have said for decades (since the Labour asset sales of the 1980s) that New Zealand would do well in following such an example. Why haven’t we?
   Perhaps if we stopped shifting the blame and followed the recommendations in the Deloitte report, including shifting corporate cultures and instigating more rigorous checks, we can restore our top ranking in those Transparency International reports. But this has to be our choice, not a case where we are blaming migrants, for which there is little support in this very reasonable report.

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Reacting to AJE’s Broken Dreams: are there parallels between GM and Boeing’s 787?

12.09.2014


Simpsons fans should be able to connect the above scene with the post below.

I’m sure some of you watched the al-Jazeera English documentary this week on the Boeing 787, and how there are safety concerns over the models built in South Carolina. In summary, ‘Al Jazeera’s Investigative Unit and reporter Will Jordan investigate Boeing’s 787 “Dreamliner”, finding some workers with quality concerns, alleging drug use and fearing to fly the plane they build.’ Even if you don’t watch the full 48 minutes, the links on the page make for interesting reading.
   I’m not usually one to take a TV programme at face value, but I admit this one piqued my interest. Enough for me to Tweet Air New Zealand last night to ask them their thoughts and the airline responded this morning:

Safety is paramount and non-negotiable at Air NZ. We remain completely confident of the safety and reliability of the 787-9.

which does sound a bit like a press release. Hackneyed? Yes, and totally unlike the human face that Air New Zealand generally takes with its Twitter account.
   Call me cheeky, but I responded with:

That’s what BOAC said about the De Havilland Comet. Will you check into these new allegations about the Hillbilly 787s?

(I accept that that was not a good term to use and I apologize for it) and added later:

Can you guys at least watch the doco or confirm to me that someone senior enough has, and then convey your thoughts?

   The documentary was quite damning about the 787s, and the US system failing consumers these days (just think about GM), I think I’ve every right to be worried. Air New Zealand, even more so. When whistle-blowers like John Woods are fired, something is rotten. If consumers don’t trust ‘Made in USA’ any more, then we need to be assured that we’re getting the best planes made by the best workers—and traditionally, those workers are the Washington state ones.
   Surely there are parallels here. Here’s what happened to GM quality manager Courtland Kelley:

It described employees passing the buck and committees falling back on the “GM nod”—when everyone in a meeting agrees that something should happen, and no one actually does it …
   Kelley had sued GM in 2003, alleging that the company had dragged its feet addressing dangers in its cars and trucks. Even though he lost, Kelley thought that by blowing the whistle he’d done the right thing and paved the way for other GMers to speak up. Now he saw that he’d had the opposite impact: His loss, and the way his career had stalled afterward, taught others at the company to stay quiet …
   Kelley had been the head of a nationwide GM inspection program and then the quality manager for the Cobalt’s predecessor, the Cavalier. He found flaws and reported them, over and over, and repeatedly found his colleagues’ and supervisors’ responses wanting. He thought they were more concerned with maintaining their bureaucracies and avoiding expensive recalls than with stopping the sale of dangerous cars. Eventually, Kelley threatened to take his concerns to the National Highway Traffic Safety Administration. Frustrated with the limited scope of a recall of sport-utility vehicles in 2002, he sued GM under a Michigan whistle-blower law. GM denied wrongdoing, and the case was dismissed on procedural grounds.

and what happened to Woods (who also lost against Boeing and its team of lawyers):

There was some animosity between quality and production. I would bring up a quality concern and they would say, well, that’s not helpful to production.
   On several occasions, I would go check out these repairs while they were being done and after. There are inspection points all throughout the repair process where an inspector is supposed to come over and check something and mark it down that he checked it.
   You’re never supposed to go past an operation that’s not checked off. I would see a defect and I’ll look at the inspection sheet and there was no note of it, and I know in the specifications that all anomalies, even small anomalies, are supposed to be recorded in the inspection.
   So I would bring an inspector over and show it to him and say, “Could you please note this down in your inspection?” And they say okay, so I’d walk away. Then I’d come back later that day or the next day and it’s still not noted.
   So then I would go mention it to the supervisor and go back another couple of days and still not noted. It became very frustrating on several occasions, to the point where people were angry at me for bringing it up.

   If we cannot trust the NHTSA over GM, can we really trust the FAA?
   As a New Zealander, I would like our national airline to assure us that we’re not getting lemons, and just how we can be sure that we’re not the guinea pigs for testing the planes like those early Comet passengers were.

Boeing’s response to the al-Jazeera programme can be found here.
A review questioning al-Jazeera’s objectivity with claims there were biases can be found in Forbes.

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Frack away, IGas Energy: the Metropolitan Police has your back

06.02.2014

The spirit of Gene Hunt is alive and well in the Greater Manchester Police, in the form of Sgt David Kehoe.

   Arresting someone over drink driving when he has neither drunk nor driven reminds me of The Professionals episode, ‘In the Public Interest’, about a corrupt police force in an unnamed English city outside London.
   The only thing is: that was fiction. This was fact.
   So, IGas Energy plc, you may frack away. The British Government and the Met have your back.
   Dr Steven Peers was the cameraman and citizen journalist who was arrested. CPS did not have sufficient evidence to proceed with a prosecution. I wonder why.
   He is now planning to bring a civil claim against the GMP for ‘wrongful arrest, false imprisonment and assault,’ according to the Manchester Evening News, which appears to be the only mainstream media outlet I could find that covered this incident.
   Another report claimed that the GMP never received a complaint from Dr Peers, though how are we supposed to believe any statement from this force? The video has gone viral, and global—and if Operation Weeting and the inquiry into police standards were insufficient to give the Met a bad name, then this surely will.
   What next? Legislation to make protests against oil companies illegal?
   No, that would be daft. It would totally be against the ideas of free speech, human rights and international law. No democracy would be that stupid.

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