Progress at TelstraClear; not sure if you could call it that at McAfee

While I still can’t get into TelstraClear’s support site, one tech has been responding to my feedback-form messages and following up—so I don’t have the difficulty of the telephone, where I have to start from scratch with people there.    And, because Daniel Borgshammar at TelstraClear is a intelligent guy, he’s managed to get to […]

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Privacy Commissioner agrees with my 2009 thoughts: New Zealand Post breached your privacy

A Fairfax Press headline today: ‘“Large-scale breach” of privacy rules by NZ Post’. The Privacy Commissioner has found New Zealand Post breached privacy rules in a promotion in July 2009, which I thought would have been a juicy story back then.    The reporters write: The 2009 survey asked participants 57 multi-choice questions, ranging from […]

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The new groups: we’re not spamming you, Facebook is

Facebook’s new groups have received criticism for two things: (a) you find yourself in groups you never asked to join; and (b) you are suddenly on a spam list.    When several of our groups were faced with the options of ‘archiving’ (i.e. closure and the deletion of all members) or upgrading, I chose the […]

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Google Ads Preferences Manager issue confirmed by NAI

  I’ve now had confirmation from the Network Advertising Initiative that Google has, indeed, been dodgy about its Ads Preferences Manager. Thank you for bringing this issue to our attention. We were able to reproduce the issues you saw and have been working with Google for the last week to address them. I am happy […]

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Facebook resets email preferences, after it removes gay photo as ‘abusive’

Not only does Google Ads Preferences Manager reset on a regular basis and bugger what your preferences are, Facebook has today reset (at least for myself and one other friend) email settings. ‘Set emails to spam.’    Why Facebook does this regularly, I have no idea—but this is relatively minor compared to their removal of […]

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Someone’s doing something right inside Google

The troubles with Google that I’ve faced—privacy breaches, Ads Preferences Manager not honouring its claims, fighting for six months on behalf of a friend over a deleted Blogger blog, Chrome being buggy (but not nearly as badly as IE9), phantom entries in my Google dashboard, unanswered messages—would suggest, to anyone studying business or a graduate […]

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Three out of three: Google’s Ads Preferences Manager does not work

I know you’re sick of reading three of these blog entries on three consecutive days but here’s what my Google Ads Preferences Manager has shown me today.    I’m sick of writing about it, but Google’s being so damned predictable.    First, the cookie is back, though it hasn’t picked up preferences yet this morning: […]

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Google advertising doesn’t understand that opting out means opting out

Yesterday, I wrote about Google’s Ads Preferences Manager. I mentioned that I had opted out before, but had found myself having to repeat the exercise. I did, however, stop short at levelling blame at Google for another privacy gaffe, despite its behaviour with Web History, Buzz, Reader, Notes, etc., just in case I had fiddled […]

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Check that your Google ad opt-out has been honoured

I have opted out of Google’s Doubleclick (and others’) advertising cookies many times. In theory, you only need to do it once, but I have been to Google’s opt-out page many times to find that the company has set another new cookie on my system.    I fiddle around with my cookies a lot, so […]

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Fax and text spam: bad marketing moves

Above I’d mention the war, but Honda was founded after the surrender. I despise fax-spam, and under my reading of the Telecommunications Act, these come under nuisance calls. But regardless of the legality, it seems rather hypocritical for Honda to have sent me one for its Insight hybrid car.    Think about it: a lot […]

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