Archive for the ‘leadership’ category


Facebook continues to give in to fake accounts, much like the UK with COVID-19

10.07.2021

At the beginning of July I noticed Facebook had changed its reporting options. Gone is the option labelled ‘Fake account’, replaced by ‘Harmful or spam’. It’s a small change that, I believe, is designed to get Facebook off the hook for failing to remove fake accounts: since you can’t report them, then you can’t say they’ve failed to take them down.

   Except, if you choose ‘Harmful or spam’, Facebook does acknowledge that your report is for a fake account:

   Of course they’re harmful. Harmful to us regular people who have to pay more and more money to reach our human supporters since the fakes command an increasing amount of fans on our pages, for instance. It isn’t harmful for Facebook’s revenue or Zuckerberg’s wealth. So it really depends how you define harmful; one would imagine that a competent court would define it from a consumer’s point of view.
   Their new group policy, where Facebook has also given up against the bot epidemic, letting fake accounts join public groups, is a disaster. As you can see, the majority of new members to one group I oversee—and where I usually get tips to new bot accounts—are fakes. They’ve used scripts to join. It’s a bit of a giveaway when there are brand-new accounts joining groups before they’ve even made friends. The legit names have been pixellated; the fakes I’ve left for you to see.

   It’s not as bad as, say, giving up on the people who elected you to run the country and letting COVID-19 do whatever it wants, killing citizens in the process. But it comes from the same dark place of putting people second and lining your pockets first—Mark Zuckerberg does it, Robert Mugabe did it, etc. Distract and plunder.
   In The Guardian:

Boris Johnson will revoke hundreds of Covid regulations and make England the most unrestricted society in Europe from 19 July despite saying new cases could soar to 50,000 a day before masks and social distancing are ditched.

   In fact, one Tweeter jokingly showed his interpretation of the UK’s COVID alert levels:

   On this, let our own Prof Michael Baker have the last word. Also in The Guardian, which I shared three days ago on Mastodon:

   Baker said public health professionals were “disturbed” by the UK’s return to allowing Covid to circulate unchecked, and that the phrase “living with it” was a “meaningless slogan” that failed to communicate the consequences of millions of infections, or the alternative options for managing the virus.
   “We often absorb a lot of our rhetoric from Europe and North America, which have really managed the pandemic very badly,” he said. “I don’t think we should necessarily follow or accept Boris Johnson and co saying: “Oh, we have to learn to live with virus.’
   “We always have to be a bit sceptical about learning lessons from countries that have failed very badly.”

   We really need to be confident of our own position on this. There are too many, especially those propelled by foreign forces with their friends in the foreign-owned media, advocating that we follow other Anglophone countries—probably because they lack either intelligence, imagination, pride, or empathy. I’ve spent a good part of my career saying, ‘Why should we follow when we can lead?’

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Why the British people still prefer Boris Johnson

27.06.2021

When you see the utter dog’s dinner the British government has made of COVID-19, namely turning their country into a petri dish for mutations while they plunder the place with impunity, you have to wonder why many there still prefer these current Tories, when even Max Hastings and Sir Nicholas Soames don’t. Is it because Labour has no direction? That they don’t like Sir Phony Blair? The latest balls-up is this, by the Cabinet’s own Karl Pilkington, (now former) health secretary Matt Hancock:

I jokingly Tweeted (italics added): ‘Terrible casting in the Hancock’s Half-Hour remake. I can deal with the sidekick now being a woman called Sydney James but you never saw scenes like this with Tony and the original Sid.’ Not many liked the post so I assume I am getting a bit on the old side for the mainstream to get these references. And I thought I was doing so well matching the grey from the original titles and the Clarendon type.
   The answer of why Boris Johnson still appears to be their preferred prime minister, how he can constantly fall upwards (reference below), appears to lie in Hancock, too, specifically Tony Hancock.

   For those of us old enough to remember Tony Hancock’s sitcoms (note: I saw them as repeats), he played a version of himself, but one who was poorer, more outspoken and exaggerated. (Surely as he was voted Britain’s greatest comedian this side of the 21st century, enough of you must know what I am talking about.) But most of all, he lived in a world of self-delusion, that he was the cleverest man around and if only the right people would just see his genius. This is part of the same British comedy tradition as Alan Partridge and David Brent. As I said in a Toot on Mastodon tonight (inter alia): ‘Audiences sympathize with failures, and none have failed as much as this PM.’

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A brief misadventure into the Chinese internet

28.04.2021

When I was a kid and wanted to hit back at someone for being mean to me, my parents would often say that successful people, true leaders, would be 大方, which is roughly akin to saying that one should rise above it. I would say that goes with nations as well: you can tell when a country is in a good state by the way its citizenry behaves, and online behaviour is probably a proxy for that.
   As many of you know, my literacy in my mother tongue is just above the level it was at when I left Hong Kong, that is to say, it’s marginally better than a kindergartener’s. And where I come from, that means age 3, which is already in the big leagues considering I started at 2½, having passed the entrance exam, and had homework from then on. What I can write is in colloquial Cantonese, devoid of any formal structure that someone with a proper education in the old country would know. If you’re Cantonese, you’ll be able to read what I write, but if your only idea of Chinese is Mandarin, you’ll have little clue. (Bang goes the official argument in Beijing that Cantonese is a ‘dialect’. It can’t be a dialect if a speaker of one finds the other unintelligible.)
   With Meizu having essentially shut its international forum, I decided to head to the Chinese one to post about my experience with its Music app, and was met by a majority of friendly, helpful people, and some who even went the extra mile of replying to my English-language query in English.
   But there were enough dickheads answering to make you think that mainland China isn’t a clear global leader, regardless of all the social engineering and online credit scores.

   When I used Facebook, I had ventured on to a few groups where people simply posted in their own language, and those of us who wished to reply but didn’t understand it would either use the site’s built-in translator, or, before that was available, Google Translate. I still am admin on a group where people do post in their own language without much issue. There’s no insistence on ‘Speak English, I can’t understand you,’ or whatever whine I hear from some intolerant people, such as the ones sampled below.

   That makes you despair for some folks and one conclusion I can draw is that members of a country who demand such a monoculture must not see their country as a leader. Nor do they have much pride in it. For great nations, in my book, embrace, or believe they embrace (even if they fall short in practice) all tongues and creeds, all races and abilities. They revel in their richness.
   Of the negative souls on the forum, there was the crap you’d expect. ‘Write in Chinese,’ ‘Why is a Cantonese person writing in English?’ ‘Think about where you are,’ and ‘I don’t understand you’ (to a comment I wrote in Cantonese—again supporting the argument that it isn’t a dialect, but its own distinct tongue).
   Granted, these are a small minority, but it’s strange that this is a forum where people tend to help one another. And it tells me that whether you’re American or Chinese, there’s nothing in the behaviour of ordinary folks that tells me that any one place is more likely to be a centre for 21st-century leadership than another.
   I’ve had far worse responses to Tweets, by a much greater proportion of people (the UK still stands out as the worst when I responded to a Tweet about George Floyd), but it’s the context. Twitter is, as Stephen Fry once put it, analogous to a bathing pool into which too many people have urinated, but a help forum?
   It’s the globally unaware, those who engage in casual xenophobia, who are intolerant of other languages, who are the little people of our times, having missed out on an education or life experience that showed them otherwise. They reside in the old country as much as in so many other places. The leading nation of the 21st century does not look like it’s one of the obvious choices. Future historians, watch this space.

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Posted in China, culture, Hong Kong, internet, leadership, New Zealand, technology, UK, USA | No Comments »


This was the natural outcome of greed, in the forms of monopoly power and sensationalist media

11.01.2021

I did indeed write in the wake of January 6, and the lengthy op–ed appears in Lucire, quoting Emily Ratajkowski, Glenn Greenwald and Edward Snowden. I didn’t take any pleasure in what happened Stateside and Ratajkowski actually inspired the post after a Twitter contact of mine quoted her. This was after President Donald Trump was taken off Facebook, Twitter, and YouTube.
   The points I make there are probably familiar to any of you, my blog readers, pointing at the dangers of tech monopolies, the double standards that they’ve employed, and the likely scenario of how the pendulum could swing the other way on a whim because another group is flavour of the month. We’ve seen how the US has swung one way and the other depending on the prevailing winds, and Facebook’s and Twitter’s positions, not to mention Amazon’s and Google’s, seem reactionary and insincere when they have had their terms and conditions in place for some time.
   Today, I was interested to see Chancellor Dr Angela Merkel, referred to by not a few as the leader of the free world, concerned at the developments, as was President López Obrador of México. ‘German Chancellor Angela Merkel objected to the decisions, saying on Monday that lawmakers should set the rules governing free speech and not private technology companies,’ reported Bloomberg, adding, ‘Europe is increasingly pushing back against the growing influence of big technology companies. The EU is currently in the process of setting up regulation that could give the bloc power to split up platforms if they don’t comply with rules.’
   The former quotation wasn’t precisely my point but the latter is certainly linked. These tech giants are the creation of the US, by both Democratic and Republican lawmakers, and their institutions, every bit as Trump was a creation of the US media, from Fox to MSNBC.
   They are natural outcomes of where things wind up when monopoly power is allowed to gather and laws against it are circumvented or unenforced; and what happens when news networks sell spectacle over substance in order to hold your attention. One can only hope these are corrected for the sake of all, not just one side of the political spectrum, since freedom—actual freedom—depends on them, at least until we gain the civility and education to regulate ourselves, the Confucian ideal. Everything about this situation suggests we are nowhere near being capable, and I wonder if homo sapiens will get there or whether we’ll need to evolve into another species before we do.

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Posted in business, culture, internet, leadership, media, politics, technology, USA | 1 Comment »


Facebook leaves up over 95 per cent of hate speech; ‘embarrassing to work here,’ says ex-staffer

16.12.2020

Buzzfeed’s article, on departing Facebook staff who write ‘badge posts’, wasn’t a surprise; what was a greater surprise was just how long it took for such news to surface.
   Badge posts are traditional farewell notes at Facebook, and not everyone has had rosy things to say. One wrote, ‘With so many internal forces propping up the production of hateful and violent content, the task of stopping hate and violence on Facebook starts to feel even more sisyphean than it already is … It also makes it embarrassing to work here’ (original emphasis).
   Buzzfeed noted, ‘More stunning, they estimated using the company’s own figures that, even with artificial intelligence and third-party moderators, the company was “deleting less than 5% of all of the hate speech posted to Facebook,”’ a claim that Facebook disputes, despite its points having already been addressed in the badge post:

   The rest is worth reading here.
   Meanwhile, this Twitter thread from Cory Doctorow, sums up a lot of my feelings and has supporting links, and it is where I found the above. Highlights:

   I realize US conservatives feel they are hard done by with Facebook, but I know plenty of liberals who feel the same, and who’ve had posts censored. Even if Silicon Valley leans left, Facebook’s management doesn’t, so I’d go so far as to say right-wing views get more airtime there than left-wing (actually, also right-wing by anyone else’s standards) ones. On Facebook itself, during the few times I visit, I actually see very few conservatives who have complained of having their posts deleted or censored.
   That isn’t a reason to shut it down or to break it up, but misinformation, regardless of whom it supports is. Inciting genocide is. Allowing posts to remain that influence someone to commit murder is. Facebook has proved over 15 years-plus that it has no desire to do the right thing, in which case it may well be time for others to step in to do it for them.

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Medinge Group at Dutch Design Week: the contribution from Aotearoa New Zealand

19.10.2020

My partner Amanda and I are part of Medinge’s presence at Dutch Design Week this year.
   Since Medinge couldn’t celebrate our 20th anniversary due to COVID-19, some of our Dutch members, helped by many others, took the opportunity to get us into the event, which is virtual this year.
   We had done a lot of work on Generation Co earlier in 2020, thanks to a load of Zoom meetings and emails. This takes things even further, but builds on it.
   The programme can be found here, and is titled ‘Putting the Planet First: a New Orientation’.
   The description: ‘Instead of thinking about the 3Ps—your challenge is to adopt a new perspective. Always put Planet first. Then people. Then profit.’
   After signing up for free, you can head into our virtual rooms.
   From the page: ‘Only 21/10/2020, 10:00–13:00 lectures and livestreams from members of the Medinge Think Tank: a group of brand experts and visionaries from around the world whose purpose is to influence business to become more humane and conscious in order to help humanity progress and prosper. With international speakers who have worked on these rights and bring in the perspective from indigenous people who co-exist with the rivers.’
   On Tuesday the 21st at 10 a.m. CET is Amanda’s presentation on the Whanganui River, which was given the rights of a legal person in legislation enacted in March 2017.
   Amanda worked at the Office of Treaty Settlements at the time, so this is really her talk. I just set the laptop on the table, with a microphone generously lent to me by my friend Brenda Wallace. Then I edited it in video-editing software with all the skill of an amateur.
   But that’s the year of COVID-19 for you.
   The way the talk came about was in discussion in 2019 with my colleagues at Medinge Group. The concept of legal rights on natural resources and indigenous rights came up, as did the case of the Whanganui River, which is known beyond our shores.
   They had no idea Amanda worked on it, and proudly I mentioned her role.
   From then on she was part of the programme, and it all came together last Friday.
   In the talk, you’ll see me on a much lower chair than her, propped up by a bag of rice that slowly sags as the recording wears on.
   There’s only so much furniture at her Dad’s studio but it was the most comfortable place we could think of for the filming.
   More important are the contents of her talk, which I thoroughly recommend. She worked really hard on the responses over a few weeks to make sure it was thoroughly rigorous.
   It’s followed by a talk from my good friend and colleague Sudhir John Horo. Pop over, it’s going to be a really eventful day in virtual Eindhoven.

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Posted in branding, business, culture, design, leadership, marketing, New Zealand, politics, social responsibility, Sweden, Wellington | No Comments »


If you’re in the ‘New Zealand can’t’ camp, then you’re not a business leader

04.10.2020


Which club is the better one to belong to? The ones who have bent the curve down and trying to eliminate COVID-19, or the ones whose curves are heading up? Apparently Air New Zealand’s boss thinks the latter might be better for us.

From Stuff today, certain ‘business leaders’ talk about the New Zealand Government’s response to COVID-19.
   We have Air New Zealand boss Greg Foran saying that elimination was no longer a realistic goal for us, and that we should live with the virus.
   This is despite our country having largely eliminated the virus, which suggests it was realistic.
   No, the response hasn’t been perfect, but I’m glad we can walk about freely and go about our lives.
   Economist Benje Patterson says that if we don’t increase our risk tolerance, ‘We could get to that point where we’re left behind.’
   When I first read this, I thought: ‘Aren’t we leaving the rest of the world behind?’
   Is Taiwan, ROC leaving the world behind with having largely eliminated COVID-19 on its shores? It sure looks like it. How about mainland China, who by all accounts is getting its commerce moving? (We’ve reported on a lot of developments in Lucire relating to Chinese business.) The Kingdom of Saudi Arabia has adopted policies similar to ours with travel and quarantine, and I’ve been watching their infection figures drop consistently. They’re also well on their way to eliminating the virus and leaving the world behind.
   We are in an enviable position where we can possibly have bubbles with certain low-risk countries, and that is something the incoming government after October 17 has to consider.
   We are in a tiny club that the rest of the world would like to join.
   Let’s be entirely clinical and calculating: how many hours of productivity will be lost to deaths and illnesses, and the lingering effects of COVID-19, if we simply tolerated the virus?
   Work done by Prof Heidi Tworek and her colleagues, Dr Ian Beacock and Eseohe Ojo, rates New Zealand’s democratic health communications among the best in the world and believes that, as of their writing in September, we have been successful in executing the elimination strategy.
   Some of our epidemiologists believe the goal can be achieved.
   I just have to go with the health experts over the business “experts”.
   I’m not sure you could be described as a ‘business leader’ if you are a business follower, and by that I mean someone who desires to be part of a global club that is failing at its response to COVID-19. GDP drops in places like the UK and the US are far more severe than ours over the second quarter—we’re a little over where Germany is. Treasury expects our GDP to grow in Q3, something not often mentioned by our media. As Europe experiences a second wave in many countries, will they show another drop? Is this what we would like for our country?
   I’ve fought against this type of thinking for most of my career: the belief that ‘New Zealand can’t’. That we can’t lead. That we can’t be the best at something. That because we’re a tiny country on the edge of the world we must take our cues from bigger ones.
   Bollocks.
   Great Kiwis have always said, ‘Bollocks,’ to this sort of thinking.
   Of course we can win the America’s Cup. Just because we haven’t put up a challenge before doesn’t mean we can’t start one now.
   Of course we can make Hollywood blockbusters. Just because we haven’t before doesn’t mean we can’t now.
   Heck, let’s even get my one in there: of course we can create and publish font software. Just because foreign companies have always done it doesn’t mean a Kiwi one can’t, and pave the way.
   Yet all of these were considered the province of foreigners until someone stood up and said, ‘Bollocks.’
   Once upon a time we even said that we could have hybrid cars that burned natural gas cheaply (and switch back to petrol when required) until the orthodoxy put paid to that, and we wound up buying petrol from foreigners again—probably because we were so desperate to be seen as part of some globalist club, rather than an independent, independently minded and innovative nation.
   Then when the Japanese brought in petrol–electric hybrids we all marvelled at how novel they were in a fit of collective national amnesia.
   About the only lot who were sensible through all of this were our cabbies, since every penny saved contributes to their bottom line. They stuck with LPG after 1996 and switched to the Asian hybrids when they became palatable to the punters.
   Through my career people have told me that I can’t create fonts from New Zealand (even reading in a national magazine after I had started business that there were no typefoundries here), that no one would want to read a fashion magazine online or that no one would ever care what carbon neutrality was. Apparently you can’t take an online media brand into print, either. This is all from the ‘New Zealand can’t’ camp, and it is not one I belong to.
   If anybody can, a Kiwi can.
   And if we happen to do better than others, for God’s sake don’t break out the tall poppy shit again.
   Accept the fact we can do better and that we do not need the approval of mother England or the United States. We certainly don’t want to be dragged down to their level, nor do we want to see the divisiveness that they suffer plague our politics and our everyday discourse.
   Elimination is better than tolerance, and I like the fact we didn’t settle for a second-best solution, even if some business followers do.
   Those who wish to import the sorts of division that the US and UK see today are those who have neither imagination nor a desire to roll up their sleeves and do the hard yards, because they know that spouting bullshit from positions of privilege is cheap and easy. And similarly I see little wisdom in importing their health approaches and the loss of life that results.
   I’m grateful for our freedom, since it isn’t illusory, as we leave the rest of the world to catch up. And I sincerely hope they do.

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Posted in business, cars, China, culture, leadership, media, New Zealand, politics, typography, UK, USA | No Comments »


The accidental 9-11 post: their Republicans and Democrats still have the same concerns

11.09.2020


Above: I photographed this gentleman praying at Ground Zero during the 9-11 commemorations in 2005. A very moving day and my first return to the site since 2001.

This was never meant as a 9-11 post. I recorded this a few days ago, after chatting to my US friend Jerry, who had voted for Trump in 2016. I concluded that Americans largely had the same concerns, regardless of whom they voted for, yet other interests were stoking the divisions because they had everything to gain from the infighting. I also discussed the shift of their political centre from President Dwight D. Eisenhower’s day to today. Back then, the people of the US showed unity, and I still believe they can if they wished, and rid themselves of the vitriol that comes through social media.

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Posted in business, culture, leadership, media, politics, USA | 2 Comments »


Nissan’s own documents show Carlos Ghosn’s arrest was a boardroom coup

22.06.2020

I said it a long time ago: that the Carlos Ghosn arrest was part of a boardroom coup, and that the media were used by Hiroto Saikawa and co. (which I said on Twitter at the time). It was pretty evident to me given how quickly the press conferences were set up, how rapidly there was “evidence” of wrongdoing, and, most of all, the body language and demeanour of Mr Saikawa.
   Last week emerged evidence that would give me—and, more importantly, Carlos Ghosn, who has since had the freedom to make the same allegation that he was set up—cause to utter ‘I told you so.’
   I read about it in The National, but I believe Bloomberg was the source. The headline is accurate: ‘Nissan emails reveal plot to dethrone Carlos Ghosn’; summed up by ‘The plan to take down the former chairman stemmed from opposition to deeper ties between the Japanese company and France’s Renault’.
   One highlight:

the documents and recollections of people familiar with what transpired show that a powerful group of insiders viewed his detention and prosecution as an opportunity to revamp the global automaker’s relationship with top shareholder Renault on terms more favourable to Nissan.
   A chain of email correspondence dating back to February 2018, corroborated by people who asked not to be identified discussing sensitive information, paints a picture of a methodical campaign to remove a powerful executive.

   Another:

Days before Mr Ghosn’s arrest, Mr Nada sought to broaden the allegations against Mr Ghosn, telling Mr Saikawa that Nissan should push for more serious breach-of-trust charges, according to correspondence at the time and people familiar with the discussions. There was concern that the initial allegations of underreporting compensation would be harder to explain to the public, the people said.
   The effort should be “supported by media campaign for insurance of destroying CG reputation hard enough,” Mr Nada wrote, using Mr Ghosn’s initials, as he had done several times in internal communications stretching back years.

   Finally:

The correspondence also for the first time gives more detail into how Nissan may have orchestrated [board member] Mr Kelly’s arrest by bringing him to Japan from the US for a board meeting.

   Nissan’s continuing official position, that Ghosn and Kelly are guilty until proved innocent, has never rang correctly. Unless you’re backed by plenty of people, that isn’t the typical statement you should be making, especially if it’s about your own alleged dirty laundry. You talk instead about cooperating with authorities. In this atmosphere, with Nissan, the Japanese media duped into reporting it based on powerful Nissan executives, and the hostage justice system doing its regular thing, Ghosn probably had every right to believe he would not get a fair trial. If only one of those things were in play, and not all three, he might not have reached the same conclusion.

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Posted in business, cars, culture, France, globalization, leadership, media | No Comments »


The team approach

31.03.2020

At the end of the last century, the National Government announced its Bright Future programme. Their research had identified that one thing holding back our national competitiveness was our devotion to the team rather than the individual, when in fact there have been many times New Zealand individuals have made immeasurable contributions and had not been fêted. It compared us with the US, where someone like Bill Gates—I seem to recall he was held up as an example—could be recognized by many as an innovator, while the equivalent Kiwi wasn’t generally known. One of the first moves was to knight Angus Tait, the Christchurch entrepreneur.
   These Kiwi pioneers are still around—people like Dr Sean Simpson of LanzaTech, for instance, using bacteria to consume carbon monoxide and turning it into ethanol—but other than news programmes, they’re not part of our mainstream, and part of me wonders if they should be. They are doing work that should be rewarded and recognized.
   However, the team spirit that New Zealand exhibits all the time, and admires, such as the All Blacks, the Black Ferns, or yachting’s Team New Zealand, could help with the COVID-19 pandemic, as it’s invoked in our response. The four-week lockdown ordered by the New Zealand government has, from what I see out there, been generally accepted, even if I’ve publicly Tweeted that I’d like to see more testing, including of all those arriving back on our shores, including the asymptomatic. (I note today that the testing criteria have been loosened.) The places held up to have done well at “flattening the curve”, such as Taiwan, have managed it because, it is believed by the Financial Times and others, there is a community response, and, I would add, a largely homogeneous view when it comes to being in it together, helped in part by experience with the SARS outbreak, and possibly by the overall psyche of ‘We have an external threat, so we have to stick together.’ Each territory has a neighbour that it’s wary of: Taiwan looks across the strait at the mainland, since there hasn’t really been an armistice from 1949; Singapore has Malaysia as its rival; and South Korea has North Korea.
   Across Taiwan, there have been 13·5 cases per million population, or a total of 322 cases; New Zealand is currently sitting on 134·5 per million, or 647 cases. Singapore is on 158·7 per million, or 926 cases; South Korea, which is now seeing a fairly low daily new case increase, is on 190·9 per million, or 9,786 cases.
   I support the Level 4 approach in principle, and having the lockdown, and while we aren’t accustomed to the “external threat” as the cited Asian countries, we are blessed with the team spirit that binds Kiwis together. We are united when watching the Rugby World Cup or the America’s Cup as we root for our side, and the unity is mostly nationwide. There are some on the fringe, particularly on Facebook, based on what others have said, with ideas mostly imported from foreign countries that are more divisive than ours.
   On that note, we might have been very fortunate to have the national culture that we do to face down this threat—and not have any one person standing out as we knuckle down together. Even those who are seen regularly delivering the news—the director-general of health, for instance—do so in humble fashion, while our own prime minister goes home after we go to Level 4 and answers questions in her Facebook comment stream via live video. Even if economically we aren’t egalitarian, culturally we believe we are, and it seems to be keeping us in good stead.

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Posted in business, China, culture, leadership, New Zealand, politics | 1 Comment »