While I still can’t get into TelstraClear’s support site, one tech has been responding to my feedback-form messages and following up—so I don’t have the difficulty of the telephone, where I have to start from scratch with people there. And, because Daniel Borgshammar at TelstraClear is a intelligent guy, he’s managed to get to […]
Read More… from Progress at TelstraClear; not sure if you could call it that at McAfee
Being a helpful netizen costs too much sometimes. I found a very tiny bug in McAfee’s latest version. In Eudora, instead of ‘McAfee Anti-Spam’ in the menu bar, the latest update has caused those words to read ‘%COMPANY_NAME_NEUTRAL%Anti-Spam’. To be a helpful netizen filing a bug report (and I am used to that […]
Apologies to Daniel at TelstraClear for getting the full story detailed below, but if I don’t recount it, I’m going to continue getting the brick wall there. Essentially, the following email says, ‘Dear TelstraClear: please let me update my own tickets.’ Right now, and certainly since January, the company won’t let me. […]
Read More… from And now, another website that locks me out: TelstraClear
Some very interesting errors on the internet today. Facebook blocked an innocent link about the price of electricity in Scotland, from The Scotsman, because it was deemed ‘abusive or spammy’. Maybe Scottish accents don’t go down well in California. Hang on, didn’t they import Craig Ferguson? I am told by Colvin Inglis on […]
Read More… from Facebook hates The Scotsman, and other xenophobic bugs
This one hasn’t happened for a while (over a year), and, the last time I blogged about it, I managed to solve the issue—after putting up with it for years prior to that. (The solution before December 2009 was to wait for the computer’s foul mood to pass—hardly scientific.) Unfortunately, this fix no longer […]
Read More… from Errors abound in the New Zealand internet as government flip-flops again
Speaking of technological issues, for the last two months, people using those newfangled cellphones to write emails to me have been sending me gibberish. I haven’t changed my set-up, principally because Qualcomm hasn’t made a new version of Eudora for a while. So what has changed about cellphones (I don’t know what brand—they are […]
After this issue with Microsoft Internet Explorer 9, I went to the McAfee forums to record it so others knew. The McAfee volunteers and tech support guys have, in the last while, been fantastic. There’s one volunteer there, Peter, who’s always been right. So I would be foolish to ignore their advice. You […]
Read More… from Internet Explorer 9 can’t even display Microsoft’s own page
I was prepared to put up with the epic fail of IE9, since I hardly use the program. In the years I’ve had IE8, I’ve only opened it accidentally (e.g. when certain programs are removed, they load IE for the ‘Why did you remove it?’ customer screen). But I forgot one thing: some programs […]
Read More… from The epic fail called IE9 has consequences for other programs
Since discovering that Firefox 4 Beta 13 is stable, I have spent less time with Firefox 3·6, the buggiest, most oft-crashing program I have ever used in 30 years of computing. But I used it today enough times to net myself five crashes, though this is above average. The ‘unmark purple’ bug that plagued […]
Once again, I posted a Tweet (which went on to my Facebook) about Apple messing up (this time, about Mail with disappearing attachments). There were no replies. Interestingly, whenever I post about a Windows bug, the Mac evangelists all swarm on to it, usually with the sentiment, ‘Get a Mac.’ They all disappear […]
Read More… from Where do the Mac evangelists hide when Apples go, ‘Boom’?