A sure way to lose customers: upload their private information to Facebook

I’m still blocked from seeing my advertising preferences on Facebook on the desktop, the only place where you can edit them, something that has plagued them for years and which they’re unlikely to fix. I commonly say that Facebook’s databases are ‘shot to hell,’ which I’ve believed for many years, and this is another example […]

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Farewell to Thomas Gad: a friend, a colleague, and a uniter

Tonight, I had the sad and solemn duty to announce publicly the passing of my friend Thomas Gad.    I’m still waiting for someone to come out and tell me that I have been severely pranked.    Thomas was the founder of what we now call Medinge Group. After working for 17 years at Grey […]

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What Is a Brand? Well, there is one we’ve relaunched …

  My good friend and colleague Stanley Moss has written a new book, What Is a Brand?, which provokes some thought on the question in the title.    Those who know Stanley and have followed his work know that each year, he issues a Brand Letter, which closes with various definitions of branding.    If […]

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