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18.03.2010

Vista was just a duo today

Due to others’ appointments, the Vista Group meeting today was a mere duo: myself and Jim Donovan, Esq., who will give up blogging in 10 days. It meant it was the second-least well attended meeting in our history. Jim has never let us forget the least well attended one.
   I have always said that one should blog when one wants to. If one feels pressured to do so, then stop. Blogging should be a fun activity and, for me, it’s cathartic. With a new venture on the horizon for Jim (from where he will likely blog again), time is at a premium, and I can fully appreciate that he needs to take a step back.
   Of course we will not bid farewell to Jim just because he stops blogging, principally, as Natalie wrote in our emails arranging today’s meeting, we are too incompetent to organize the monthly meetings without him. And he got us in to the Wellington Club for the end-of-2009 edition where we took over the Deputy Mayor’s table. (Albeit on a day that the Deputy Mayor was not there, which made for a less comical time.)
   The Club (the luncheon at which should have been chronicled at the time) has its own gym. Apparently, Club members often talked about how our gym’ll fix it. That is, however, another story.
   There were some in-depth discussions about my mayoral campaign and the Wellington City Council, the fact that Anouska Hempel, a.k.a. Lady Weinberg, is a Wellingtonian and how she is important to anyone who watched various Hammer Horrors, and the Y2K episode of Family Guy and its homage to Dallas—things that we would not have digressed to had Natalie and Mark been there. (Jim had brought up ‘Who shot J. R.?’* on his blog a few days before.)
   However, we covered the boiler-plate approach of some IP law firms, the bad customer service we received from Vodafone and Sky TV, and the lack of clarity over some WCC charges over which Jim got three different figures for the same thing. From what I could make out, the charge varied depending on the person he spoke to, the day of the week, and the flutter of a butterfly’s wings over the Shetland Islands. Need I push transparency again?


Above One of Anouska Hempel’s creations, the self-named Hempel hotel, in London. I believe they want a definite article in the official name, but I can’t be brought to capitalize it in the middle of a sentence. I will only make an exception for residents of The Terrace in Wellington.

* It was, of course, Kristin, Sue Ellen’s sister. Everyone remembers the hype, no one remembers the answer. Back in those days, we found out a year later in New Zealand, and there were no internet spoilers.—JY


Filed under: New Zealand, Wellington, business, humour—Jack Yan @ 11.04


Google Docs doesn’t want bad news

Google survey

This is a bit odd. I was asked to fill out a survey regarding Google Docs, which I promptly did. I didn’t give it very high marks, and after clicking submit, the response was ‘You have indicated that you do not use Google Docs.’
   I beg your pardon?
   I indicated that I had used Google Docs, because Google defines the service as follows: ‘Consider Google Docs products including Google Documents, Spreadsheets, Presentations, Forms, and its homepage.’ I have indeed opened Google documents and I have been to the home page. I have outputted documents from there—I know that because I did that tonight.
   However, it seems Google does not want to hear bad news from its survey respondents, so those of us who give it a low score are classed as people who have not used the service. Otherwise, the logic must go, why on earth would you rank it so poorly? Everyone here, from Eric Schmidt downwards, knows that Google Docs deserves a high rating! You are obviously inexperienced!
   This prompted me to do a bit of surfing about the survey. I was interested, in my “I have it in for Google” (thanks, Nigel!) mode, that deleting a Google Docs file does not mean that associated images are also wiped. Those who use the service might wish to take heed.
   In 2007, Ralf Scharnetzki created a private, unpublished Google Docs document, with an image. He deleted the document. However, three years on, you can still access the image here (at a docs.google.com link).
   I realize that in 99 per cent of cases, the image will be secure. No one other than the author—and not every author, either—will know the location of an image. But on the internet, stranger things have happened. Obviously those with confidential data would not use Google Docs to assemble their work—but we are only human: you never know when you might let your guard down.
   Just be careful out there. ‘Deleted’ does not mean, well, deleted.


Filed under: business, internet—Jack Yan @ 10.31

17.03.2010

The rise of the city brand

I don’t have the other writers’ permission to show their side of this Facebook dialogue, but we had been chatting about growing the creative clusters here in Wellington as one of my mayoral policies.
   I wrote:

Mostly by focusing on growing creative clusters and taking a bigger slice of the cake. So it is not from technocratic ideas or the notion that we are liberating more of the economy, but by growing entrepreneurship. The city will take the most socially responsible, entrepreneurial start-ups and act as an agent to grow them (with an agreement that they remain in Wellington, of course) and create the capital flows to get them funded. I realize there is Grow Wellington already, but their ambit will be shifted.
   So, it’s economic growth from the bottom–up.

Then (italics added for this post):

The clusters have naturally formed but they can get so much stronger. If the city is being them, then there is no reason Wellington cannot become internationally known for them. I think in this last week I have shown that borders mean very little to me, and anyone who wants to be mayor in the 2010s needs to have a similar mindset. We are not competing just for national resources, but global ones; and by being part of the global community, we might start bridging more communities and getting some greater global understanding. The nation–state as it was understood in the 20th century is dying as a concept, and governments have only themselves to blame. Things are shifting to the individual–community level, and you are right, real things happen when it is people acting at the coal face. Those who distance themselves will not be equipped for this century.

   I wish I could claim I had some vision of the death of the nation–state years ago, but I hadn’t. It was something that dawned on me fairly recently, given the scepticism many people (not just in New Zealand) are having toward their national governments. There are many factors, from governmental misbehaviour to the simple fact of a very divergent population, but very importantly we have the rise of technologies that give rise to people power. We want to know that political leaders are one with the public, prepared to do their bidding.
   People are reclaiming their voices, prepared to tell those in authority what they think. Even without the authority, a few of you have told me what you think—good and bad. That’s the way it should be in a democracy—and if we truly believe people are equal. Finally, we are organizing ourselves into active groups more rapidly than before.
   Nation brands are harder to pull off because some marketers are failing to grasp the overall philosophy underlying their people. In New Zealand, we might accept the “100 per cent pure” ideal of our destination-branding campaign, but surely being a New Zealander is something far less clear—is the Kiwi spirit not in independence, innovation, team spirit and, once that team is formed, taking a punt? Very seldom do we see such unified efforts as the successful ‘Incredible India’, which must have changed perceptions of that Asian country more effectively than any nation branding campaign from the continent. It is, however, easier to understand the concept behind a city, and to gain agreement on its meaning.
   The other thing that is emerging in the 2010s is the rise of one-to-one communications across the planet. We might argue we have had this since the internet first dawned, and we can even trace this back to the first satellite TV links, but this is the decade that these ideas are mainstreaming and available to more people than ever before. Twitter is a wonderful example of the awareness of individuals and the death of national borders (which is why it is feared by certain dictatorial rĂ©gimes): suddenly we are in a community together, fighting everything from copyright law to commemorating the death of a woman during the Iranian election’s bloody aftermath.
   I am reminded of a seminal moment on the Phil Donahue show, where he linked his 1980s, Cold War-era audience via satellite with a similar group in the USSR, hosted by Vladimir Posner. There was a tense, icy moment till one of the Russians stated that if he could reach out across the airwaves and give his American counterpart a hug, he would. Humanity came through.
   Anti-Americanism is a very interesting concept, because the American national image has leaned regularly toward the negative. No more so than during the Cold War, in the USSR. Certain American corporations and lobby groups have a lot to answer for, so you don’t even need to travel back in time to find that hatred. How many times have we heard during the 2000–8 period, outside the United States, ‘I don’t mind the Americans, but I hate Bush’?
   I get plenty of strange looks for my preferring the -ize ending, being told that it was ‘American’ and, therefore, inferior and unsuitable for consumption in New Zealand. I simply point them to the authority I trained with in my work: the Concise Oxford Dictionary. For as long as I can remember, -ize is English and the first variant in that publication. My father’s 1950s’ edition and my 1989 one agree on this point. The use of -ise is French, and it only began coming in to English as a knee-jerk reaction against ‘American English’. But the “wisdom” prevails: if the Yanks (a term that some of my American friends find humorous, since in the US it only applies to a certain part of the population) use it, it must be bad. Look at the Ford Taurus.
   It is a trivial thing to argue about, but it is an example of how silly things get. I get dissed while half the population believe their Microsoft Word default spellcheck and write jewelry. By all means, oppose the technocratic abuse of workers wherever it comes from; oppose those lobby groups trying to wreak havoc on our private lives. If they happen to be in the US, direct your wrath at those groups via email or whatever means you have. On those areas the nation–state is not dead yet—not when we need central governments to safeguard our rights. Or when we need someone to root for in a football match. But for everyday matters, being against any one nation—and I have been accused of Japan-bashing (which, incidentally, I deny)—is futile, because we are now so much more aware of how much individuals in other countries are like us, thanks to all these social media.
   Once we start reducing the arguments down to individuals and groups, we begin taking the nation brand out of it. We begin liaising as a global community. For all the hard times I give Facebook, it has probably done more to give us a glimpse in to foreign countries as “just another place my friend lives in” than any travel show on TV. We begin understanding theirs are lives just like our own. We realize that not all Japanese eat whale meat or even care about it. We realize that many Iranians do not believe that their government has a mandate to govern. We realize some Sri Lankans believe their recent election was unfair. (It is, for instance, hard to imagine things getting more personal than when an arrested opposition leader’s daughter starts blogging.) When we reach out, we reach out to people, not to countries.
   Where is, then, our pride about where we live? I argue—as this whole ‘Wellywood’ sign dĂ©bĂącle has shown—that it resides at the city level. We have a far more homogeneous idea of what our cities stand for, and as we come together and choose to live in any one place, we take into our regard what we believe that city’s assets and image to be. Over time, it becomes a self-fulfilling prophecy. New Wellingtonians choose to make this their home because they see it either as the most creative city in the nation or they are fed up with the excesses of a more northern location. It is, as two of my friends who have left their Auckland home this year put it, ‘more cerebral’. While there have been city campaigns that have been botched—‘I Am Dunedin’ was met by plenty of criticism by Dunedinites—there is at least some understanding among citizens, who feel they need no slogan to unite them. (In Wellington, who has uttered ‘Absolutely positively’ in recent years?)
   So the 2010s are the time of city brands. At Medinge, my friend and colleague Philippe Mihailovich stressed that while ‘Made in China’ was naff, ‘Made in Shanghai’ had cachet. Over the weekend, I joked with one friend over poor French workmanship on the CitroĂ«n SM—though ‘Made in Paris’ would probably do quite well for fashion and fragrance (Philippe has more on this, too). Wellington deserves to be alongside the great cities of this world if we can show technological and creative leadership—and we get willing leadership prepared to understand just how we compare and compete at a global level. We already have the unity as we all understand who we are; we now need the voice.


16.03.2010

Toyota’s recent “30-degree” scandal in China

Sam Flemming in Advertising Age mentioned the scandal that Toyota has been embroiled in inside China, before a lot of the bad press it received in the occident over “unintended acceleration”.
   This involved a netizen, an owner of a Toyota Highlander Sport, filming that his SUV was unable to get up a 30-degree incline, something which “lesser” models such as the Korean-built Renault Koleos, and even the subcompact Chery QQ—one of the cheapest cars around in China—could manage.
   The following news item reveals more. It’s in Mandarin and dates from December 22, 2009.

   The news investigators show that even a Daewoo Lacetti (Buick Excelle in China) and a Chery van could manage the same slope, and confirm that the Highlander could not do it.
   They are not alone. Jitendra Patel filmed this with his 2009 Highlander earlier last year:

   As Sam says, this issue has brewed thanks to the Chinese internet which, while not as free as it is in most countries, still seems to create active consumers’ groups. People will rally as individuals if the cause is right—and consumers seem to be rediscovering their power, online.


Filed under: China, TV, business, cars, culture, internet, media—Jack Yan @ 00.23

11.03.2010

I need to listen to some Fred Dagg before I go on

To be confirmed is an interview with the BBC, in my politician guise. I have not been on radio in the other hemisphere for something like seven years, and that time it went to some of the most way-out places (it was UN Radio). I have one reservation only: my accent goes all over the place. Remember how the Rt Hon Jim Bolger went funny with his when foreign dignitaries came and he sounded like he was mocking the foreigners? Or, a few years before, Michael Fay during the America’s Cup lawsuits and his Americanized pronunciation of water?
   Yeah, I do that. And even more disturbingly, I know I do it while I’m doing it, and cannot stop it.
   It’s going to be hell if a northerner interviews me and I start sounding like Jimmy Nail. I am told that I do a very good Lily Savage when I have the ’flu. And if I get a southerner, you will think I was trying to impress Keeley Hawes (which I try to do, anyway, never mind Matthew). Not one is sufficiently “Kiwi” for Wellington voters. Though I might find that British expatriates based in Wellington might suddenly vote for me. Because in any case I will sound better than Harold Wilson.


Filed under: New Zealand, UK, Wellington, humour, media, politics—Jack Yan @ 05.54


The Downfall of ‘Wellywood’

Necessity is the mother of all invention. I never thought some of the Der Untergang (Downfall) parodies could be topped, but I think this just happened.


Filed under: New Zealand, Wellington, culture, humour, internet, politics—Jack Yan @ 04.27

10.03.2010

The ‘Wellywood’ sign: people power gets things done

That was a very interesting 30 hours. I found out about the ‘Wellywood’ sign yesterday afternoon, through Twitter, and Tweeted to say I hated it. Little did I know then that there was a huge Facebook group—6,000 strong at the time of writing—where Wellingtonians were making their voices known.
   And when I got there to Facebook, I was inspired.
   While my opponents were still talking hot air, I decided to act for the good of the city. I was inspired by one comment on the larger anti-sign Facebook group, which asked: surely someone holds the copyright?
   First stop: the Hollywood Sign Trust. If anyone knew who owned the sign, it would be them.
   I received a very nice reply from Betsy Isroelit of the Trust at what must have been very early hours in California, to say that she had referred it to the correct parties.
   By the time I got up today, I had an email waiting from Global Icons, LLC, which, with the Hollywood Chamber of Commerce, owns the original Hollywood sign’s intellectual property. Global Icons, from what I understand, looks after this side of things for the Chamber. And would I please send them the artist’s impression of what the sign would look like?
   And that kicked it off. I mentioned this to Rachel Morton at TV3 news before I was interviewed, and she took the initiative by contacting the CEO of the Chamber for comment immediately. It turns out that he did not know that the matter was already brewing in California, but he does now. Rachel tells me that he then put the Chamber’s lawyers on to the case. That’s two for us, nil for Mayor Prendergast and the airport.
   All it took was the creativity of Wellingtonians to show something I have said from day one.
   You know, creativity? The thing that this sign does not represent, and makes fun of?
   And all it took were everyday Wellingtonians collaborating. I was inspired by the person on the Facebook group. And if I hadn’t approached the Trust and Global Icons, I wouldn’t have mentioned it to Rachel. And if Rachel hadn’t called the CEO, Global Icons would probably be going it alone. It doesn’t matter who gets the credit, because the credit is, really, everyone’s. The result should hopefully be that this horrible sign does not go up because people were prepared to act—whether by making their voice known on Facebook, or making some phone calls.
   People power, not corporates, not Ă©lites, gets things done. And that includes this year’s mayoral election.


Filed under: New Zealand, Wellington, culture, internet, media, politics, technology—Jack Yan @ 06.18

09.03.2010

A spoof ‘Wellywood’ sign seems out of touch to me

I was interested to see a Tweet today (via Daniel Spector) asking if I would object to the erection of a ‘Wellywood’ sign in Miramar that would parody the ‘Hollywood’ one in the Hollywood Hills, Calif. The answer is: yes, I would.
   For numerous reasons. First, it’s naff and tacky.
   Secondly, why do we need to rip off someone else’s idea as a joke (and a second-rate one at that)? Sorry, whomever raised this is, to me, not used to the idea that New Zealanders are original, innovative people, and we lead. We don’t copy. Judging by my own Facebook page, this issue is running 12 to 1 against the sign, with the one conceding that she would prefer to see something ‘more Kiwiana’.
   Thirdly, that money could be better spent elsewhere. City deficit much? How about Wellington Airport just gives the city that money if it has this much to spare on trivial projects?
   Fourthly, we don’t need any damned sign for us to know we are the best. Didn’t the proponents of this sign watch the Academy Awards last night? Winning those Oscars was proof enough Wellington doesn’t need a sign to be the world’s best.

PS.: There is now a Facebook group objecting to the sign.—JY

P.PS.: The Wellingtonista has covered this, too.—JY

Photograph by Scott Beale/Laughing Squid and licensed under Creative Commons


Filed under: New Zealand, Wellington, business, culture, politics—Jack Yan @ 09.16

08.03.2010

Hints of Google’s privacy misbehaviours in 2007

I did my last edits to this blog’s pages that had resided on the old Blogger service today, before decommissioning them from the service. After today (in theory, since the updating stalled twice as I wrote this), you will not be able to make any more comments on posts written before January 1, 2010.
   In doing so, I discovered a very interesting post: my moan about Google Web History on October 1, 2007. It turns out that was the day I switched it off, until Google decided, in its wisdom, to turn it back on again. In the same post, I mentioned how I was unhappy that I was signed up to Orkut and Google Groups without my consent.
   Anyone who thinks Google’s recent misbehaviour is new is (as I was) mistaken.
   Back in 2007, I threatened to shift this blog away from Blogger, which I did not carry out for two years due to busy-ness.
   The silver lining then, as now, is that at least Google has the guts to tell us under what means they were collecting our private data and allow us to opt out (in theory). But the point, surely, is that we should not need to opt out, if we have never opted in, to these services.
   The more things change 


Photograph by http://www.flickr.com/photos/charlesc/; CC BY-NC-SA 2.0


Filed under: USA, business, internet—Jack Yan @ 22.10


Did I mention I dislike junk faxes?

I received yet another junk fax today, which I believe are not permitted under the Telecommunications Act. My enquiries to Telecom suggest that this is the case.
   This time, it’s a well known business based in town and in the Hutt. And you know what? I’ve now made a mental note not to go there. Unless they and these other junk faxers want to pay for the film and paper they use up. Because my giving them even more money is now an offensive idea.
   A couple of years back, I outed a company that turned out to be an old friend’s. We patched up our differences (I would be happy to frequent his business given that his really quick response to show he gave a damn, and he has ceased this practice), though in the process we discovered that these fax lists date back to the early 1990s.
   That’s right: they are as old as surgically enhanced parts of Demi Moore.
   The usual defence is that anti-spam legislation in New Zealand does not extend to junk faxes, but what that paragraph does not tell you is that unsolicited, nuisance faxes fall under another law. From what I understand, faxes, too, have to be solicited.
   When you are using someone else’s resources, beyond their time, to get your message to them, the balance feels wrong. By all means, send me stuff in the post, and pay for your own paper. Asking me for money when you are already wasting it with a junk fax is more arrogant than any form of top–down marketing—and separates buyer and seller more firmly into “us” and “them”.


Filed under: New Zealand, business, marketing—Jack Yan @ 05.34

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