I realize software crashes can happen to anyone at any time, even Microsoft Windows president Steve Sinofsky, when demonstrating the new Microsoft Surface tablets in front of an audience in Los Angeles.
However, it does remind me of the year where Internet Explorer 9 would not work on any of our computers. The question must be asked: if one of Microsoft’s own bosses can’t get Internet Explorer to work, what hope do the rest of us have?
Posts tagged ‘Microsoft’
I realize software crashes can happen to anyone at any time, even Microsoft Windows president Steve Sinofsky, when demonstrating the new Microsoft Surface tablets in front of an audience in Los Angeles.
Con Carlyon inspired this post today. He’s kept an eye on the best browser and forwarded me a test from TechCrunch where Firefox, Chrome, IE9 and Opera 11 are pitted against one another. The victors are Firefox and Chrome.
My needs are quite different from most people. For starters, the number-one criterion for me on any browser is decent typography. Firefox has been, at least since v. 3, the most typographically aware browser, picking up the correct typefaces from stylesheets, and providing access to all installed fonts on a system through its menu.
I had done these tests before, but I thought it was about time I revisited the main four browsers and their typographic capability. These were all done on the same machine, and the full screen shots are available if anyone wants to see them. Firefox and IE9 were already on my system but were checked to be current and up to date. Chrome and Opera were downloaded today (February 23, 2012).
This is not a test about Java or overall speed, just typography. But I would have to give the speed crown to Chromeâ€”bearing in mind that my Firefox is full of extensions and add-ons.
The Lucire home page
Not the latest HTML, but there is a fairly standard stylesheet. Here is how the four browsers performed.
I am used to this, so I don’t see anything unusual. Firefox is my browser of choice (though I have since tried Waterfox 64-bit, and noticed no speed difference). It picks up the web font (Fiduci, in the headline), kerns (see We in Week) and the text font, Dante, is installed on this machine. It’s the ﬁrst type family speciﬁed in the stylesheet.
Kerning: 1. Font ﬁdelity: 1.
Not much difference on the left-hand side. However, Chrome fails to pick up Dante, even though it’s installed. It’s opted for Monotype Garamond for the body text. It’s the eighth typeface family speciﬁed in the stylesheetâ€”an unusual choice. At least two of the other typeface families preceding Garamond are installed on this machine.
Kerning: 1. Font ﬁdelity: 0.
Microsoft Internet Explorer 9
Awful. IE9â€™s bugs have already been documented on this blog, and it is very limited on which fonts it allows you to access in its menu (TTFs only). There is no kerning, and Monotype Garamond, again, has been chosen as the text font. There were some even less attractive choices on the home page that I didn’t take a screen shot of.
Kerning: 0. Font ﬁdelity: 0.
Interestingly, Fiduci is picked up for the headlines and Dante for the text. But a bug that Firefox had back in v. 2 in 2006, and which I ﬁled with the makers of Opera in 2010, remains present. Opera fails to display characters above ASCII 128 properly, and when it hits a ligature, it will change the following characters to a different typeface, in this case, Times. No kerning, either.
Kerning: 0. Font ﬁdelity: 0Â·5.
A Lucire news page
Much the same comments apply from the above, but it gave me conﬁrmation of each browser’s issues.
The ﬁrst choices in each CSS spec are picked up.
Instead of the Lucire typeface in the central column, Chrome speciﬁes Verdana, the sixth typeface family for the spec.
Microsoft Internet Explorer 9
Same as Chrome, except without the kerning.
Correct typefaces, but for the changing fonts in the middle of the line.
If I really didn’t care about typeâ€”and most people don’tâ€”I would have a hard time choosing between Chrome and Firefox. On this test alone, Chrome was the fastestâ€”but I suspect a Firefox without add-ons would be comparable. But once you factor in type, Chrome makes some very odd decisions, as does IE9, about which fonts it chooses from the installed base. It doesn’t, consistently, pick the ﬁrst oneâ€”and previous versions did.
Interestingly, Chrome now displays Facebook in Verdana. When I ﬁrst encountered it, it displayed Facebook in our in-house Lucire 1, which we had programmed to substitute for Arial on our older machines.
So somewhere along the line, someone changed the way Chrome picked fonts, but having something installed is no longer a guarantee it will even show up on Google’s browser. That can’t be good for corporate environments where companies have paid a site- or company-wide licence to have the correct fonts installed. But I’m glad Chrome now uses the kerning pair data in fonts, and that’s made a positive difference to legibility.
IE9 is simply terrible. It made the same wrong calls as Chrome, but, to make things worse, it won’t even use the kerning data. Of the four tested, it comes dead last.
Opera is not far ahead, mind, at least based on the arbitrary point scale I assigned above. While it picks up the correct typefaces, some might think its irritating habit of changing fonts mid-line to be more annoying. It could well be, as this does nothing for reading. Imagine every quotation mark and every word with a ligature changingâ€”for no apparent reason. As mentioned, this bug was in Firefox in 2006, and Opera knows about it, but evidently Opera users are not displeased with the glitch and it remains unﬁxed.
Typographically, Firefox 10.0.2 is the victorâ€”and that’s no surprise. When I discovered bugs in Firefox 4, I was met with professional developers on the forums who actually understood type and the niceties behind the OpenType spec. Those are details some professional typeface designers don’t know. It looks I won’t be changing browsers any time soon.
A ﬁnal postscript on my IE9 blank-window bug, again solved, as so many technological matters are here, by not following the advice of a self-proclaimed “expert”.
Hayton at the McAfee forumsâ€”which seem to be populated with polite peopleâ€”mentioned the Microsoft Baseline Security Analyzer earlier today. This checks for what updates are missing, etc.
As I was told that my missing Windows 7 updates were a direct cause of my ‘injudicious’ use of System Restore by the man from Microsoftâ€”who then proceeded to say that the only way to ﬁx my blank-window issue was to format my hard driveâ€”I wanted to conﬁrm that he was wrong about everything.
You see, he was wrong about the cause of the bug. He missed the basic fact that before my System Restore, IE9 was already not working. And I suspected he was wrong about the updates, since they should have occurred before the System Restore.
This is what you get with some of these experts: they’re never right.
And lo and behold, what did I discover?
Just as I expected: Microsoft Baseline Security Analyzer reported that all my updates were up to date and I wasn’t missing a thing.
Lesson: believe polite people. Disbelieve snarky people. Especially if they tell you to format your hard drive.
Speaking of experts, Conrad Johnston found gold today for our Font Police site. In Whitby, there are some Experts in propertyâ€”that’s right, with a capital E. If you’ve been to our Font Police site before, you’ve never seen anything this bad yet. One faÃ§ade, countless offencesâ€”it’s the funniest one we’ve ever had.
Finally, here’s a Microsoft Internet Explorer 9 thread that’s even weirder, as one user ﬁnds that the browser is incompatible with Helvetica and Neue Helvetica. Mine works with these families, but it looks like the only way William La Martin got his IE9 going was to delete them.
Based on recent experience, the IE developers at Microsoft really have a problem with handling fonts.
A friend had his Gmail hacked, and, much like an Atlantic article I read in the print edition a few months ago, the hackers deleted his entire mailbox. Google says these hacks only happen a few thousand times daily.
I’m concerned for him because he has to deal with the Google forums, and we all know how unhelpful and obstructive they can be.
I’ve never trusted Gmail, or any web-based email system, “on the cloud”. I’ve always kept POP3 archives and the worst thing that might happen is that some of the older CDs and DVDs might be less reliable. But this event actually brings to mind something else that has concerned me about my method: the email client.
I’ve used Eudora since the 1990s. I started with v. 1.2, and for years, my standard client was 4.3. I happily paid for a licence to get the pro version, and used 4.3 till it no longer worked with the settings on our server. That meant I stayed with one email client from 1999 to 2008. I was then forced to upgrade to 7.1, and I have used that since.
Qualcomm no longer makes Eudora, and for the last half-decade or so, there have been various â€œEudorized” versions of Mozilla Thunderbird. That won’t ﬂy with me, because my demand is actually very simple, but it is going completely unmet: I want an email program that has a vertically tiled inbox and outbox. For the majority of my working life, I have used this method as a to-do list of sorts, and I can see at a glance who I have to deal with.
The sad thing is that the three-window interface has become a standard for email programs, but this does not work for me. I don’t want an email program that syncs with calendars or creates automatic Dropbox links. I just want one that works, where I can have ﬁlters and multiple accounts, and where I can have inbox and outbox side by side. This should be, I thought, a relatively simple request, especially as Eudora was, at one point, considerably more popular than it is today.
This is the story of many industries, where inferior norms become the standard. As I typed this, Preston Tucker came to mind: a pioneer who created a safe, fast and aerodynamic car with fuel injection, decades before Detroit could manage the same. But the big players won out and Tucker died a broken man. Americans, and indeed the rest of the world, made do with the same old junk till they were forced to innovate and use ideas that Tucker wanted to mainstream in the 1950s. Similarly, I laugh when people talk about the novelty of hybrids, when you consider how prevalent dual-fuel natural gasâ€“petrol cars were in New Zealand 30 years ago.
In the tech world, I happily usedâ€”and still useâ€”WordPerfect. Why? It works. And it still works considerably better than its competition. Even a 20-year-old version will blow modern word processors away in terms of sheer functionality and ease of use, assuming you could install it. The latest versions are buggier because of the small user base and the absence of Unicode compatibility. But I persevere with it because, at the end of the day, these programs are tools, and I get my work done far more quickly with WordPerfect. I might be the one person on the planet who does not know how to use Word.
I can’t get my head around Word. With WordPerfect, if I set margins and font, it stays that way till I tell it otherwise. Word and its later competitors have a habit of needing styles set, and try to be too clever for their own good. It might tab paragraphs automaticallyâ€”even when you don’t want it to. It might change margins and fonts on me because it can. And Word’s footnote and endnote creation is still light years behind what WordPerfect could do in 1991.
But Word is the standard because Microsoft gave it away in the 1990s. When OpenOfﬁce and Libre Ofﬁce came out, it aped the standard, right down to the crazy way it handled styles. Why? By all means, create versions which would ease the transition, but if you’re to adopt any method, why not start with the best? Word, for years, had WordPerfect transitional settings, to steal customers from the market leader. Before Word became a freebie, friends who I converted to WordPerfect were still thanking me profusely for making their lives easier. It would seem logical for these open-source programs to go with a better underlying technology.
I have subbed with Word, and regularly do, because most of our team write using it. By the end of the piece I will have noticed the original writer adopt three styles, because Word has done it that way. My editing will have caused another three or more stylistic changes. It is a mess by the time I save it, with my only solace being that no member of the public ever sees it in that state.
When I open a Word ﬁle in WordPerfect, which is what I have to do now with the DOCX format, I see all the superﬁuous code (through Reveal Codesâ€”for Dreamweaver users, it’s not unlike HTML source) and it answers precisely why the program lacks any logic. Styles upon styles upon styles. Even Dreamweaver users who have ever had to deal with a Word-created HTML ﬁle post-Word 2000 know exactly what I mean. Word is an ineﬁcient program, in every respect of the adjective.
I don’t know much about programming, but it seems, from every article I have read about these open suites, the new programs are playing the anti-Tucker game, mostly unconsciously, since the developers I have met are usually generous idealists. Let’s stick with this less productive, less logical method of word processing, because that is where the market is. But with fonts and more complex layouts now what people need, I would have thought that the methods employed by old computerized typesetting machinesâ€”which used codes similar to WordPerfectâ€”would have been a more logical start for a word processing program.
This isn’t an ad for WordPerfect. I simply ask for utility and logic. It doesn’t have to have WordPerfect code. It just needs to be a word processor that does what I tell it to do. Set font, stays in that font. Set margins, stays with those margins. Is this too big an ask? Wouldn’t this save time, which is the whole idea of technology? Why should we become slaves to software, when we created it to be our slave?
Email clients, then, I ﬁnd, follow much the same pattern. When I chose Eudora, I have a vague recollection that the New Zealand competitor, Pegasus, was structured in much the same way. The tiled inbox and outbox was a norm, and it worked. People rejoiced.
Then, Microsoft decided it would adopt the present three-window standard in Outlook, and it gave away Outlook. I resisted it from the get-go: who wants to click just to see their outbox? Isn’t that an extra step? Why can’t I see my lists of emails at a glance? For someone who gets several hundred messages a day, I need to see more than ten. I would rather see 25 or more. And my outbox would have action items, things I had promised people I would do. So I stuck with Eudora.
It’s not about being in Luddite position. It is going back to basics and saying: what would improve people’s workﬂow? Forcing them to click to see something or just showing it? (Twitter UI designers, take note.) Is the three-window convention the best way to use that on-screen real estate?
It seems that Thunderbird, the open-source rival, again missed an opportunity by using an inferior convention as its base. By all means, ape Outlook, to ease a transition. But give the publicâ€”you are, after all, on the 11th version nowâ€”a chance to move the windows as we see ﬁt. Computers are powerful enough now so it must be possible. It was in the 1990s.
Let those who love the three-window convention stick with it, but let the rest of us move those windows to our heart’s content, and make life as easy as possible.
The aim, therefore, is to gather as much success in the next decade before these programs become obsolete, by which time I should either have (a) hired extra folks to take care of these tasks exclusively or (b) pushed for these features in the open-source programmes.
Therefore, making leaps ahead is a good thing, but will people do it? This is always the gamble with predicting future needs: will we go so far that we still miss the boat? We ﬁred but the missile landed in front of her bow.
But I’m not even talking about creating something that doesn’t exist yet. I’m talking about existing methods, things that have been around for ages, waiting to be rediscovered. Resizing and detaching windows is a standard feature in so many programs. All it takes is being able to grab this stuff from historyâ€”a lesson that could well apply to organization memory as well. History has already told us, when the playing ﬁeld was level, which methods were superior, and what people opted for when confronted with having to spend their own money on software. Before their giveaway periods, the choices were never Word or Outlook.
The open-source movement, in my opinion, has a wonderful opportunity ahead of it for creating a new round of ofﬁce efﬁciency.
To think, if I actually followed the advice of the Microsoft expert, I would still have a non-functioning Internet Explorer 9 that displayed blank pages. Rule no. 1: when it comes to computing, never follow the advice of a self-righteous expert. An everyday user who found out things the hard way, sure. An expert who has kept an open mind and wants to dig with you, you can probably trust. But an out-of-the-box certiﬁed expert who believes in the superiority of a product as though it were a cult, probably not. No more than you should believe members of cults.
IE9 has never worked on the ﬁrst installation of any computer I own. But, earlier this week, it worked on my Vista laptop, after blank screens since March 2011. This was curious to me, since the blank screen problem is fairly common on the â€™net, just that Microsoft refuses to acknowledge its existence. If the standard replies do not work, the solution is to format your hard drive.
That already shed doubt on the Microsoft “expert” advice I had, beyond the arguments I made in my last blog post. Obviously, for Vista, Microsoft knew there was a problem and ﬁxed it between March 2011 and February 2012. It only took them 11 months.
As a failing IE9 also takes out Microsoft Gadgets and McAfee Internet Security, by showing blank screens on those, too, it’s a pretty serious matter.
Microsoft’s “expert” had told me that my use (or any use?) of System Restore was ‘injudicious’, when with hindsight it appears to have been the most sensible thing I could have done, given that IE9 also took out Firefox on ﬁrst installation on this machine. This so-called standard installation had had effects far beyond the norm, and had I removed only IE9 the “proper” way, there was no guarantee that Firefox would have returned to normal.
Yesterday, I ventured on to my laptop to see if McAfee would run. Sure enough, it displayed. But also interestingly, it displayed in Arial Narrowâ€”a font family I know we did not have.
Microsoft had included Arial Narrow in one of its updates and that was the one key to allowing IE9 to function.
People who know me, and have heard my speeches, know that the ﬁrst thing I do, after installing updates and anti-virus, is see to the ugly default fonts. We have numerous licences for Helvetica, and since Arial was designed to supplant a superior design, we install Helvetica. We remove the font substitute line in the Windows registry. And we delete Arial.
This has been the practice for years, certainly since Windows XP, and we ensure every Mac we use remains Arial-free, too.
It has never presented a problem at any level.
Windows 7 doesn’t like Arial being deleted, but I programmed in the usual font substitutes, took out ‘Helvetica=Arial’ (in typographic terms, this is like saying ‘Grace Kelly=Katie Price’) and ensured the four main Arial fonts could not be found by the system on start-up.
Of course, every program in the world works with these settings. Except IE9 and anything that uses IE9 to render its pages.
I still doggedly refuse to have Arial on any of our computers because of its poor design. This would be like having Prince William marry Britney Spears and ensuring her future position as Queen of the United Kingdom of Great Britain and Northern Ireland. There are just some things that aren’t done.
So we found a version of Helvetica, one that had been superseded that was not being used on any machine, and renamed it. We saved each of the four variants as an OTF, an OpenType, PostScript-ﬂavoured font. And it worked.
Here’s the great irony. IE9 is still one of the worst browsers typographically, even worse than Opera 11. Even though Windows Vista and 7 support PostScript, TrueType and OpenType fonts natively, IE9 doesn’t show anything but TTFs in its font menus (left). Short of linking your own fontsâ€”and it messes up there as wellâ€”the only ones that will ever display are the TTFs you have installed. On the actual pages, a lot of fonts that you know are installed on your machine won’t show in IE9. If you bought licences, too bad.
Therefore, Arial is actually not needed by IE9: it just likes knowing it’s there, as a security blanket.
I think this illogical state of affairs shows how poor the product remains. Those who are less typographically inclined might not care, and look at things like speed (frankly, I see little differenceâ€”and if anything, it seems slower than Firefox), but since every other program on the planet works quite happily without Arial, my opinion is that Microsoft messed up. IE9 noticeably slows down Photoshop and a few other programs, which begs the question: beyond making sure your Microsoft Gadgets and McAfee work, why bother?
Fellow computer users: don’t format your hard drive. Only a quitter would do that.
On a related note, Steve Matteson’s Liberation Sans (above) shows how it should be done. Steve was faced with the same briefâ€”make a sans serif with the same metrics as Helveticaâ€”and designed something quite beautiful that came as an Ubuntu 10 default. It’s very well hinted, too. You can download it here.
You’ve got to hand it to some folks for discovering words in their “word-a-day” calendars and they feel compelled to use it.
If you go to Microsoft Answers, there are dozens of people wondering why their Internet Explorer 9s don’t display anything. So, I decided to report the bug I have had since March, and which I have found exists again in Windows 7 on a brand-new machine.
Here’s the dialogue with Microsoft:
Injudicious isn’t the right word here. But he gets a real kick out of using it.
There are some very basic things the chap missed. (1) Before any System Restores were done, the product didn’t work. And they don’t work on two out of two machines here, one of which has never had a Restore. (2) If those security patches were released mid-December and mid-January, they should have been among the updates done the ﬁrst time, before the System Restore. (3) The essential advice here seems to be: how dare you use a feature that we supplied. You should never use it.
Once he seized upon that and a rival product, that was it. We here at Microsoft are perfect. You should not use anyone else’s products. Bing is better than Google.
And there’s the usual power-trip of needing to have the last word even when the customer has said he wishes to end the dialogue. I see he has discovered italics now, too.
The strategy is to blame the customer, but, if you hunt around the web, this is a major fault with Internet Explorer 9â€”which explains, as usual, why the other browsers are getting larger and larger shares. Microsoft’s failure to acknowledge it means that folks will simply abandon a browser that, certainly before this latest version, is widely regarded as poor. I haven’t used it regularly since v. 5, when it had a noticeable advantage over Netscape.
I don’t actually use IE in any case. But McAfee uses it for its HTML-based displays, and one Windows Gadget I use also employs it. The latter always will, but I can’t see the former remaining in this situation if already some people are reporting that they cannot see their McAfee anti-virus program.
I decided to end the conversation because the issues being raised were irrelevant, he was dodging all the real questions about a faulty product, and there’s no point in telling someone where he messed up if the whole aim is to be unhelpful. Go through the Microsoft forums and there’s not one tech in any position who can go beyond the routine: it’s either deliver the stock answers, or play the blame game.
Bit like Google, then.
At the end of the day, it’s not even a product I use. Otherwise, as in the above link, I’d be quite prepared to ﬁght on for half a year.
After I got back from India, my desktop computer went into meltdown. This was Nigel Dunn’s old machine, which I took over after he went to Australia, and it gave me excellent service for over two years.
I wasn’t prepared to go and buy a brand-new machine, but having made the plunge, I’m glad I did. The installation went rather well and the only major problem was Wubi and Ubuntu, which, sadly, did not do what was promised. The installer failed, the boot sequence either revealed Linux code or a deep purple screen, and the time I spent downloading a few programs to sample was wasted (not to mention the two hours of trying to get Ubuntu to work). Shame: on principle, I really wanted to like it.
Funnily enough, everything on the Microsoft end went quite well apart from Internet Explorer 9 (the same error I reported last year), which then seemed to have taken out Firefox 9 with the same error (solved by changing the compatibility mode to Windows XP). Eudora 7.1 had some funny changes and would not load this morning without ﬁddling with the shortcut, Windows 7 forgot to show me the hidden ﬁles despite my changing the setting thrice, and there were some other tiny issues not worth mentioning. But, I am operating in 64-bit land with a lot of RAM, DDR5s on the graphics’ card, and more computing power than I could have imagined when, in 1984, my father brought home a Commodore 64, disk drive, printer and monitor, having paid around NZ$100 more than I did on Tuesday.
I could have gone out and bought the computer last week, after the old machine died. But there’s the whole thing about New Year. The focus was family time, preparing food and pigging out for New Year’s Eve (January 22 this time around), and New Year’s Day is deﬁnitely not one for popping out and spending money.
Which brings me to my next thought about how immigrant communities always keep traditions alive. You do have to wonder whether it’s still as big a deal “back home”: I was in Hong Kong brieﬂy en route back to Wellington, and you didn’t really feel New Year in the air. There was the odd decoration here and there, but not what you’d imagine.
It’s the Big Fat Greek Wedding syndrome: when the ﬁlm was shown in Greece, many Greeks found it insulting, portraying their culture as behind the times and anachronistic, while they had moved on back in the old country. The reality was a lot more European, the complainants noted.
And you see the same thing with the Chinese community. People who would never have given a toss about the traditions in the old country suddenly making them out to be sacrosanct in the new one. Maybe it’s motivated by a desire to transmit a sense of self to the next generation: in a multicultural society, you would hope that youngsters have the chance to pick and choose from the best traditions from both their heritage and their new nation, and carry them forward.
A retro note: I love Fontographer 3.5. So I put it on a virtual machine running XP. Fun times, courtesy of Conrad Johnston, who told me about Oracle VM Virtual Box.
I also found a great viewer, XnView, to replace the very ancient ACDSee 3.1 that I had been using as a de facto ﬁle manager. (Subsequent versions were bloatware; XnView is freeware and does nearly the same thing.) I’ve ticked almost all the boxes when it comes to software.
Because of the thoroughly modern set-up, I haven’t been able to put in a 3Â½-inch ﬂoppy as threatened on Twitter. Fontographer was transferred on to a USB stick, though I have yet to play with it properly inside the virtual machine. Both the Windows 7 and virtual machines are, in typical fashion, Arial-free.
Although I have seen VMs before, I am still getting a buzz out of the computer-within-a-computer phenomenon.
To those who expected me to Tweet doom and gloom from my computing experience last night, I’m sorry I disappointed you. My posts about technology, whether written on this blog or on Twitter, are not to do with some belief in a computing industry conspiracy, as someone thought. The reason: to show that even this oh-so-logical profession is as human as the next. Never, ever feel daunted because of someone’s profession: we are all human, and we are all fallible. Sometimes I like reminding all of us of that: in fact, the more self-righteous the mob, the more I seem to enjoy bringing them down to a more realistic level, where the rest of us live. We’re all a lot more equal in intellect than some would like to think, and that assessment goes right to the top of the political world.
After this issue with Microsoft Internet Explorer 9, I went to the McAfee forums to record it so others knew.
The McAfee volunteers and tech support guys have, in the last while, been fantastic. There’s one volunteer there, Peter, who’s always been right. So I would be foolish to ignore their advice.
You can read the thread for yourself but after following these registry-cleaning suggestions, I downloaded IE9 again.
Result: the same. IE9 doesn’t display anything. Pages are either all black or all white.
It’s even more worrying when you realize Internet Explorer cannot display its own page at Microsoft:
That’s two out of two fails. It’s ofﬁcial: IE9 is the worst browser on the market and an absolute waste of time.
Not that I would have ever used itâ€”it was more intellectual curiosity to see how it compared to Firefox 4, Chromium and Opera. Conclusion: it doesn’t.
I was prepared to put up with the epic fail of IE9, since I hardly use the program. In the years I’ve had IE8, I’ve only opened it accidentally (e.g. when certain programs are removed, they load IE for the ‘Why did you remove it?’ customer screen).
But I forgot one thing: some programs rely on IE to display their information, like the Windows sidebar gadgets and McAfee.
Bit of a problem when IE9 doesn’t actually display anything.
So Microsoft’s ineptitude has consequences that reach far further than its crappy browser.
I wish I could tell Microsoft. Many, many years ago, after registering some Microsoft product, I was asked to sign up to the Microsoft Network. So I did.
Then, one day, Microsoft insisted that I sign up for a Microsoft Passport, because this was the one sign-on that I needed to get in to every one of its services. Well, I didn’t use any other than registering software. But I did anyway.
Problem: that no longer works, because Microsoft now insists that I sign up for a Windows Live ID.
MS, this is just stupid.
In 1999, we had a Yahoo! Group list. We no longer run it after we moved our users on to an in-house mailing list. And, you know what? My little company, a fraction of the size of Microsoft, will still honour the requests from the old Yahoo! members.
If we can keep old user data, how come Microsoft can’t keep hold of registered customersâ€™ data and move it over to each successive service? How can I be assured that this doesn’t actually hook me up to a third Microsoft service when in fact I only expect one?
Or was MSN for the 1990s, Passport for the 2000s, and Windows Live for the 2010s? That we have to change each decade because Microsoft doesn’t work on a long-term basis?
Even though quite a few people suffer from the blank screen problem of IE9, Microsoft won’t be hearing it from me.
I understand that this bug had plagued IE9 even at beta stage, if the McAfee forums are to be believed.
You’d think it would be pretty serious if an internet browser couldn’t display, but it looks like Microsoft never ﬁxed it for its ﬁnal release.
The one thing it did right was providing instructions on how to remove IE9, which I followed tonight. I am glad my gadgets have returned, along with text in my McAfee security program.
Frankly, I don’t think McAfee or any other software developer should rely on IE to deliver screens, though I can understand why, with the standardized installation of the program in Windows.
What a pity, then, that Microsoft cannot deliver a browser that works with its own products.
Microsoft has released its Internet Explorer 9 to much fanfare at SXSW. I’m really not sure what the fuss is, because it appears, as usual, the browser hasn’t been tested.
Here it is on my Asus laptop, running Vista.
That’s apparently my company’s home page. Looks slightly different to how Firefox, Chrome and Opera display it:
I might dislike Chrome but at least that browser shows something other than pitch black with a few tiny details.
Let’s go to the most well known website in the world. Surely IE9 can display that and that its beta testers must have been to Google. Unless Google is banned at Microsoft and everyone uses Bing. Here’s what Google’s home page looks like:
I knew Microsoft was aiming for a minimalist look, but isn’t that taking it a bit far?
You won’t see it on the screen shot above but there is a blinking cursor. You can begin typing, but nothing echoes on the screen. On pressing â€˜Enterâ€™, you do get a search page, and, lo and behold, it resembles the usual Google results’ pageâ€”kind of.
What if I scroll down?
Conclusion, based on one machine that can run every other browser: Microsoft Internet Explorer 9 is a load of cobblers. I managed to crash it twice on the ﬁrst two web pages I visited, within the ﬁrst two minutes. The rest, you see above. I couldn’t be arsed doing more with it.
Mr Gates, if you want to come back to me when your team has actually tested your browser, I will be happy to give it another shot.